Rated 4.3 out of 5 by 103
Rated 5.0 out of 5.0 by ShrekLover Last minute stay, quick choice, no regrets
Holiday Inn never lets me down. Reserved hotel 2 hours prior, while on the road. Clean
July 24, 2014
Rated 5.0 out of 5.0 by wgoff Great Stay!
I travel extensively throughout the U.S. and by far this hotel has the most professional staff and "bar-setting" establishments I've had the pleasure of staying at. Every time I am in the area, I make it a point to stay here. I highly recommend this hotel to all my colleagues and to other travelers alike.
July 20, 2014
Rated 5.0 out of 5.0 by lbj38 Great service and clean
Our reason for staying here was a loss of my nephew.
It was an extremely sad time. The staff was sensitive to our situation and we were treated very well with great regard for our demeanor. When we are able to return to Mechanicsville for a more pleasant reason, This hotel will be our first consideration.
July 20, 2014
Rated 2.0 out of 5.0 terrible wifi
Terrible wifi will keep me from staying here again.
July 18, 2014
Rated 5.0 out of 5.0 by Mike351 Usual Business Trip to Richmond.
As usual, HEI Mechanicsville is our favorite place to stay when in Richmond for the weekend on business. Mechanicsville HIE is the picture of consistency in service and quality of stay. They have added a couple of choices to the complimentary breakfast which makes it the best complimentary I have experienced anywhere. Plus, this HEI has the BEST TV programming selection around. I don't know how they do it but their selection is by far superior to just about any hotel I have ever stayed at. Even the hotels that I have paid a heck of a lot more at. Keep up the great work! Thanks for everything. See you soon.
July 9, 2014
Rated 5.0 out of 5.0 by Mikey3523 truck break down
your hotel is very fine and I would stay in it again as long as I have my truck to get around.
July 8, 2014
Rated 2.0 out of 5.0 by Unhappy nonsmoker Unhappy Nonsmoker
The tobacco smoke was horrid. It reeked on the floor. The smell was imbedded in my clothing two days after leaving property. I requested to be moved to a different room or to the sister hotel which had availability. Staff member was impolite when I asked to be moved to the sister hotel and indicated there was no availability when I had called to confirm that there was indeed availability.
Garbage can in the front entranceway was overflowing and remained that way for more than 12 hours. Staff smoked in plain view of guests. The room was dirty. As we were checking out there were dirty linens strewn about the floor. We had to walk in between piles of dirty laundry.
The pool was refreshing but dirty.
July 2, 2014
Rated 5.0 out of 5.0 by Father Kevin A nice visit
Enjoyable with reasonable rates and good service. The staff was very nice and helpful
June 30, 2014