Rated 4.4 out of 5 by 169
Rated 1.0 out of 5.0 by DoNotContactMe Stay Away
Bed was just awful. Room smelled musty. HVAC unit loud.
March 27, 2015
Rated 1.0 out of 5.0 by DoNotContactMe It's all about the bed...no back support.
On the surface the hotel seems pretty nice, but the bed is simply awful. It provided no back support, was so spongy and lumpy.
HVAC unit was loud and very old. Every time the heater kicked on it started some weird oscillation. At one point during the night the cover came off and scared me.
Staff both went out front to smoke at one point which was odd but they were pretty nice during check in and while leaving.
Breakfast was above average but as it started later it might just be that the food was fresher. Selection was smaller than average.
March 25, 2015
Rated 3.0 out of 5.0 by Tucker44 HIE-Mechanicsville, VA
Encountered three problems that the hotel staff were unable to correct during our stay. Thus, the low rating for this particular visit.
March 24, 2015
Rated 3.0 out of 5.0 by hogdude1550 Smelled like smoking room
The non-smoking room smelled like stale smoke, like somebody had been smoking in it. The odor stayed through my stay, I tried to mask it with deodorizer spray, but couldn't get rid of the smell. When I checked in, the desk clerk was having some kind of issue with a customer who was checking in. Apparently the customer took back his credit card a bit abruptly for the clerk's tastes, and the clerk was threatening to not let the customer check in because of it. Eventually the customer apologized enough and got his room. Just seemed the clerk was a bit rude. This was at 10 at nigh, and I know I was tired, and had been on the road many hours. Didn't seem to be a very good "welcome to our hotel". For the price charged for a night, I seriously considered trying to find other accommodations, but the late hour and the fact I had reserved the room made me decide otherwise.
March 20, 2015
Rated 5.0 out of 5.0 by Lunker John Good place for a good night's rest
The one suggestion I'd like to make would be to move the smoking rooms to the top floors as smoke rises and can sometimes "invade" the non-smoking areas.
March 16, 2015
Rated 5.0 out of 5.0 by Beaver1995 Great overall stay
Smooth ck-in . Polite staff . Professional .
Any request we made , were met .
March 13, 2015
Rated 5.0 out of 5.0 by Tree41 Great experience
Hotel staff was very friendly and room was clean. Dining area was clean and breakfast food was fresh.
March 13, 2015
Rated 5.0 out of 5.0 by jfrr staff
staff was very friendly, had tv issues, fixed within 10 min
March 10, 2015