Rated 4.3 out of 5 by 100
Rated 2.0 out of 5.0 terrible wifi
Terrible wifi will keep me from staying here again.
July 18, 2014
Rated 5.0 out of 5.0 by Mike351 Usual Business Trip to Richmond.
As usual, HEI Mechanicsville is our favorite place to stay when in Richmond for the weekend on business. Mechanicsville HIE is the picture of consistency in service and quality of stay. They have added a couple of choices to the complimentary breakfast which makes it the best complimentary I have experienced anywhere. Plus, this HEI has the BEST TV programming selection around. I don't know how they do it but their selection is by far superior to just about any hotel I have ever stayed at. Even the hotels that I have paid a heck of a lot more at. Keep up the great work! Thanks for everything. See you soon.
July 9, 2014
Rated 5.0 out of 5.0 by Mikey3523 truck break down
your hotel is very fine and I would stay in it again as long as I have my truck to get around.
July 8, 2014
Rated 2.0 out of 5.0 by Unhappy nonsmoker Unhappy Nonsmoker
The tobacco smoke was horrid. It reeked on the floor. The smell was imbedded in my clothing two days after leaving property. I requested to be moved to a different room or to the sister hotel which had availability. Staff member was impolite when I asked to be moved to the sister hotel and indicated there was no availability when I had called to confirm that there was indeed availability.
Garbage can in the front entranceway was overflowing and remained that way for more than 12 hours. Staff smoked in plain view of guests. The room was dirty. As we were checking out there were dirty linens strewn about the floor. We had to walk in between piles of dirty laundry.
The pool was refreshing but dirty.
July 2, 2014
Rated 5.0 out of 5.0 by Father Kevin A nice visit
Enjoyable with reasonable rates and good service. The staff was very nice and helpful
June 30, 2014
Rated 5.0 out of 5.0 by Travel4Cranes Airport Convenient and Clean
Very comfortable, easy and friendly check in, very nice room, quick check out.
June 30, 2014
Rated 3.0 out of 5.0 by StPat Smoker's odor throughout hotel
Typical Holiday Inn: friendly staff, comfortable bed and room, the typical amenities. However the lobby, hallways and elevators smelled of smoke. Parents of children with allergies should be careful.
June 29, 2014
Rated 4.0 out of 5.0 by lax fan Nuthin fancy, nice staff
It was an average Holiday Inn. Rooms we not overly large. Breakfast was just ok, but the staff was really nice.
June 26, 2014