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Rated 3.7 out of 5 by 53 reviewers.
Rated 5.0 out of 5.0 by Pleasant Surprise I chose the Holiday Inn Express at Mechelen City Centre to be near the Brussels Airport without the higher cost of staying directly in Brussels. Not only was the hotel clean, compact, modern, and good value, but it was steps away from the heart of the city, which was a delight to visit. The friendly staff provided me with good advice and seemed very well informed. Next time, I will stay a little longer at this hotel. July 27, 2014
Rated 4.0 out of 5.0 by Very good holiday package The hotel is clean, friendly and nice, all in all. the only problem is the beds quality. Could be better. Great staff, breakfast and very handy parking. Thanks! July 11, 2014
Rated 4.0 out of 5.0 by Gute Preis/Leistung im Herzen Mechelen Das Hotel kann ich empfehlen ob geschäftlich oder privat. Sauber und ordentlich und das Stadtzentrum fussläufig erreichbar. July 7, 2014
Rated 5.0 out of 5.0 by wonderful service My 3rd time at this hotel, they have nice and clean rooms,, BUT the attraction - Wonderful professional staff. July 5, 2014
Rated 3.0 out of 5.0 by small bed (130 cm) and bad working airco Room 203 was large but the double bed was very narrow (130 cm) and the matras was soft. The airco did not cool. Breakfast buffet was OK but the hotel was full and the restaurant did not have enough tables/chairs for all customers. June 26, 2014
Rated 5.0 out of 5.0 by Guter service, Sauberkeit Alles OK nur Fernseher für Ausländer nicht nutzbar, weil keine Ausländische Programe June 19, 2014
Rated 2.0 out of 5.0 by Mosquitoes and more Mosquitoes! Hotel is fine, only problem I had, despite the windows being closed, was Mosquitoes in the room resulting in 30 bites and much discomfort. The hotel needs to be more pro-active and prevent this happening. I don't expect to be troubled by Mosquitoes in a modern European hotel. June 19, 2014
Rated 2.0 out of 5.0 by Needs a makeover This hotel do realy need a makeover, it is old and smells bad. The only positive is that it is Close to city centre. June 7, 2014
Rated 4.0 out of 5.0 by excellent location Main asset of this hotel is the location. It is IN the town center and at walking distance of free parking space (douaneplein). The hotel is new, price quality is good. Only minor: the beds are to soft for our taste. June 5, 2014
Rated 4.0 out of 5.0 by humidity problem We had a humidity problem in room 107. Because it was a room for disabled persons there was an open shower. But the water of the shower went straight on the carpet of the room. Therefore it was allways wet on the side of our bed. Not nice at all!!! May 14, 2014
Rated 1.0 out of 5.0 by Bad service Your staff attitude was not a bad very very bad, you hotel staff have no knowledge about dealing with customer special your front dest staff March 19, 2014
Rated 5.0 out of 5.0 by Mechelen The hotel was clean comnfortable and great value, I would definitely recommend it to friends and colleagues. The staff were very helpful and it's a very nice City. Thanks for looking after us. March 11, 2014
Rated 4.0 out of 5.0 by Good find but need to review hot water Great hotel - evening service was great - not hot water and receptionist was not interested shame. Reply was "no on else has complained yet." March 8, 2014
Rated 4.0 out of 5.0 by Very good renovated rooms They are currently renovating the hotel. Two floors have been completed. The other floors, hallways, lobby and restaurant will be up next. I had a good stay there. It is right in the middle of the city but not to busy. I stayed there because of business in Brussels. The distance is not to far and the hotel is a good economic option with a fair spread of breakfast options. I will stay there the next time. March 1, 2014
Rated 2.0 out of 5.0 by Fairly rundown looking, unclean... Maybe the place has seen better days, but even as a Holiday Inn Express, this place was basically a dump. The staff were nice and helpful, but the main thing it just wasn't clean or pleasant. For example, the bins with the laundry are out in the open by the elevators and on the floor I got off on by the elevator... February 6, 2014
Rated 5.0 out of 5.0 by If in Mechelen only here My 2nd time here Great Location !!! Best Value for your money Wonderful helpful Staff !!! Highly recommended and I will be back !! January 27, 2014
Rated 3.0 out of 5.0 by Pretty nice hotel In average, this hotel was very nice choice for us. Breakfast was good enough to enjoy. In general, we didn't have any problem to stay here. Only huge problem was the heater was broken and we visited around Christmas. Since its winter, when i entered to the room, window was still opened and i felt very cold from that. I asked to turn on heater but whole central heating system was broken at the wing of our side of hotel. To figure that out, hotel took more than an half hour and still didn't call to us why the heating doesn't work. Then I called to reception again to check what is going on there. At the end, Hotel offered us to use electronic heater. It was definitely not enough to heat up the whole room. We checked in hotel in the night so we didn't spend that much time in the room to feel the cold. I hope next time, heater will work. December 30, 2013
Rated 5.0 out of 5.0 From booking to leaving ...... the experience was brilliant. Nothing too much for the friendly, helpful staff. We stayed on our way to Italy and the following week, made sure we were in the area to stay again. Fabulous! December 15, 2013
Rated 5.0 out of 5.0 by Always good to come back Its always good to come back to IHX Mechelen. Although IHX is no frills chain, Mechelen staff makes it welcoming place to stay for your business trips. Quality and standard is guaranteed and if issues pop up (they do happen) matter is solved asap. December 3, 2013
Rated 3.0 out of 5.0 by City centre hotel Hotel was in city centre with small parking available. Beds are very tiny for 2 persons. November 29, 2013
Rated 4.0 out of 5.0 by cheap, tidy and nice location Comparatively cheap, good location next the center of the city, free internet. November 24, 2013
Rated 4.0 out of 5.0 by Fabulous staff - poor room The room was very disappointing. The open shower drained to the room carpet rather than the drain! Walls/windows did not prevent noise - we thought the window was open. Not enough electric outlets. The staff, led by Mgr., Joris, were spectacular! Very caring and genuinely pleasant. We would go directly there for that at the next opportunity despite the room. Great breakfast included. November 5, 2013
Rated 3.0 out of 5.0 by No lift from basement car park Hotel well situated in centre of Mechelen. Parked in underground car park on arrival only to find there was no lift to reception. Forced to push son's wheelchair up very steep ramp to access reception on ground floor; only just managed to do this! Disabled guests with Blue Badge permit also pay 16euro daily charge. Despite booking accessible room which was not evident to receptionist on arrival she immedidately secured suitable room for our stay, much to my relief. Breakfast was nice experience; cold buffet items, simple but effective. Temperature was difficult to control within accessible room at front of hotel with too much noise from street outside. Room was spacious however and easy to get around in wheelchair. Needed internal lift to access room but it was small and difficult to access (with storage of laundry crates on ground floor entry). Reception staff helpful and polite at all times. I took recommendation of which chocolate shop to visit....very nice!! Good choice of literature showing places to visit. Took the opportunity to visit nearby Kazerne Dossin. October 26, 2013
Rated 3.0 out of 5.0 by Why can't this hotel be above average? I've stayed here several times. It's ok. Just ok. Nothing about it exceeds expectations. It could use some fresh paint, it is high-priced. Frankly, I only stay here for the points. It is a very typical European hotel. Mini-parking spaces at high prices and mini rooms. I stay here on business. Would never stay here for pleasure. September 30, 2013
Rated 5.0 out of 5.0 by Holiday stop over Fantastic location to the beautiful city of Mechelen, less than a minutes walk to the centre. Really professional, pleasant and helpful staff. We used this on route to and from Italy and it started and finished the Holiday on an absolute high. Thank you to the team. September 22, 2013
Rated 2.0 out of 5.0 by Just ok! The room size is fine, it's clean but the beds are small especially the sofa bed and very uncomfortable. There were no pillows and sheets to cover the sofa bed. If there are four people in a room, it should have 4 towels. No one answered in the entrance door to let us in after parking in the basement. September 8, 2013
Rated 4.0 out of 5.0 by Nice hotel Had one night there. overall it is a nice hotel. room was ok, hauls should be a bit updated and laundry carts removed form there Breakfast was nice and allows a good start for the day. September 1, 2013
Rated 2.0 out of 5.0 by Drab Hotel Terrible Hotel. dirty no atmosphere and unwelcoming staff August 17, 2013
Rated 5.0 out of 5.0 by Friendlyness is the key I'm not a big writer, so I just say thank you for the nice time. August 14, 2013
Rated 5.0 out of 5.0 by Excellent service, good value Stayed with 3 children for one night. Location is brilliant with a safe parking garage. Just 5 mins. Walk from the big square. Receptionist was absolutely fabulous; very friendly and professional. We had a family room. It was clean and ok. If you want luxury, then go somewhere else. It was fine for us. Bathroom door had a smart feature, that made it possible to use the shower and still leave the toilet available(very handy for a large family). Brilliant! Good beds and coffee and tea facilities. Breakfast was ok, but missing some whole grain bread.....typical European breakfast. I did find boiled eggs, but they were cold. But, we paid a very good price, so we got great value for our money. July 4, 2013
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