Rated 4.3 out of 5 by 183
Rated 2.0 out of 5.0 by Faisal_a small room
The room was very small compared to what they wrote in the website that it is 40m. It was actually 20m. Old furniture, the bed makes sound when you moved, the bed was short. Small bathroom. It gives me a bad impression about crown plaza.
August 19, 2014
Rated 5.0 out of 5.0 Absolutely perfect!
Everything was brilliant! The staff, the hotel, the room etc!
50 meters to metro and shopping street!
August 19, 2014
Rated 5.0 out of 5.0 Comfortable
Good place to stay in heart of town and I recommend it for travelers to Brussels in future
August 15, 2014
Rated 5.0 out of 5.0 by Tinkohav Comfortable Hotel and Friendly staff
I had a great stay.
the hotel's location is very convenient, in the city center, easy to get to by train, metro.
the staff was very friendly and helped me in any questions I had.
the Room was clean and very comfortable as well.
August 12, 2014
Rated 3.0 out of 5.0 by Aljuboury R Salman
Good hotel but does not reflect Crowne Plaza Brand Standard
August 11, 2014
Rated 5.0 out of 5.0 by Lady Lils Great Hotel
My family has stayed at the Palace Hotel off and on since 1964. The hotel is very nice and accommodating. We got in late - after the restaurant had closed but the folks in the bar were very helpful in getting us some tasty snacks. The hotel is an easy walk to all the main sites and located on the internal Brussels beltway for driving access - although Brussels street signage is challenging. The only surprise for Americans is the cost of breakfast - which is exorbitant compared to American hotels where breakfast is usually included in the room rate. So - if you have the option, take the room rate that includes breakfast. Thanks for a wonderful stay.
August 10, 2014
Rated 5.0 out of 5.0 by Zandar Classic
Excellent breakfast, invisible but eficient staff, excellent position, charm of old grand hotels
August 6, 2014
Rated 4.0 out of 5.0 by arie_b030 Verry friendly staff
The staff is verry friendly and wants to help you with whatever you want.
I received a room on the IHG member floor, which is verry nice. With nice nespresso machine, and free drinks in the minibar.
I ll surely return here.
August 6, 2014
Rated 4.0 out of 5.0 by amjs Good hotel let down by no airconditioning
Really liked the hotel, the staff and the service. However, the room didn't have airconditioning, and with my young son as well as my wife and I staying in the room on an already hot night, I'm afraid I had real trouble sleeping.
August 5, 2014
Rated 5.0 out of 5.0 by NaveganteRicardo Localizado en sitio estratégico y muy buena atencion
Es un gran hotel localizado muy cerca de la zona turística antigua de Bruselas. Caminando puedes visitar esta zona. La atención del personal es excelente y las instalaciones de este antiguo y buen hotel lo hace ideal para la visita de esta zona de Bélgica.
August 4, 2014
Rated 5.0 out of 5.0 by clhenning60 Comfortable spot in a great location.
We were in Brussels for sightseeing and this was the perfect spot for our stay. Many areas were within walking distance and the metro stop was right outside our door. The staff was efficient and helpful and spoke excellent English. WiFi was free, which was important to the young ones in our party. We highly recommend this property!
August 3, 2014
Rated 4.0 out of 5.0 by West London Nice hotel
Clean tidy welcoming hotel.
Shame the restaurant was closed for the summer.
Not mentioned on website.
Friendly helpful staff
August 3, 2014
Rated 5.0 out of 5.0 by LaCubanita ausgezeichnetes Preis-Leistungs-Verhältnis
der ganze Aufenthalt verlief reibungslos, die Zimmer waren gross, komfortabel und sehr sauber; lediglich die Badezimmeraccessoires könnten mehr und in grösserer Quantität aufliegen; ebenso wäre eine zweite Wasserflasche bei 2 Personen wünschenswert.
July 30, 2014
Rated 4.0 out of 5.0 by LNH32 Sadly looked down to a construction site
The hotel presents itself as being next to a nice plaza, although there is a large construction site directly in front of it. Our windows were faced towards the site and it was not a very pleasant view.
The hotel is located very central, directly next to a train station, staff and service was great. For the price the room was okay, I would have expected a larger room, considering it was a superior double room.
Other than that, I can recommend the hotel. Breakfast was great and there was plenty of dishes to choose from.
July 29, 2014
Rated 4.0 out of 5.0 by nicolas75flyertalk Pleasant hotel, but air conditioning was not working
Executive room with botanic garden view are around 25 sqm large.
Small but elegant bathroom with bathtub.
Flat TV with massive selection of international channels
Senseo coffee machine
- Convenient location, next to Rogier metro station (direct line from Midi train station)
- Very good breakfast
- Air conditioning was not working in the room (in the whole hotel actually) and it was very hot during the night
July 23, 2014
Rated 3.0 out of 5.0 by itutu Cama comoda
No reposicion de hamenities ni de "Sobres de cafe" ya que disponia de una senseo todos los dias.
July 22, 2014
Rated 4.0 out of 5.0 by JSamour Great location and excellent services
I stayed in this hotel during a a short holiday with my family. The location is great with a shopping mall just across the road with restaurants to cater for every taste and a supermarket. The train station is just 10 min walk and the nearest metro station is just around the corner. There are several fast food restaurants close by. The air conditioning system of the hotel is probably a bit old and unable to maintain an adequate temperature during the hot summer month. Otherwise this is a great hotel to stay in Brussels.
July 21, 2014
Rated 5.0 out of 5.0 by Mike@61 Lovely, large bedroom
Check in and out were a breeze. Helpful front desk staff. Great food in the restaurant--wait staff friendly, pleasant.
Bedroom was clean and large; bathroom was spotless, large, great shower.
Very convenient to train station (we took 2 side trips), less than 5 minute walk.
Easy to get downtown--about a 20 minute walk.
Nice, old building-- a bit of "old" Europe.
We were very pleased!
July 21, 2014
Rated 5.0 out of 5.0 by Melusine comfortable room
I stayed at the Crowne Plaza for the first time in 2002 and since then I came each year. The rooms are large, quiet and comfortable. The breakfast is good. The staff is very helpful. The hotel is well situated when you come by train or by air and is near the places to visit and the shopping centre.
July 21, 2014
Rated 5.0 out of 5.0 by BeemerK12 Pleasnt stay in difficult circumstances
Everything was fine. Room with a view, a bathrobe, very comfortable. The only small negative was that very little staff spoke French! In Brussels??? They came from Malta, Spain, etc. spoke English but no French... some even at the front desk!Still attentive service thruout. I forgot my toiletry kit, let's see if it makes it way home...
July 20, 2014
Rated 4.0 out of 5.0 by Joe1960 Bruxelles in 3 days
Cofortable bed good breakfast very quiet hotel in the center if Bruxelles
July 19, 2014
Rated 3.0 out of 5.0 by Fly High Kurzbesuch
Hotel an guter Lage und in der Nähe des öffentlichen Verkehrs.
Im Allgemeinen zufrieden mit dem Angebot.
Leider dauerte es beim Frühstück morgens um 08.00 Uhr ganze 30 Minuten bis die Tische wieder von gebrauchtem Geschirr geräumt wurden um Platz für neue Gäste zu schaffen. Besteck war Mangelware. Service eher mässig.
July 16, 2014
Rated 5.0 out of 5.0 by Nandini Overall
It was good everything. I enjoyed my stays.
Thanks a lot to all staffs
July 14, 2014
Rated 3.0 out of 5.0 by Nickname 9999 Visit one night
Old hotel in the centre no parking hard to drop off hotel not better than a holiday inn just normal. Staff ok . Ok stay no bAd things but did not feel special cheers
July 13, 2014
Rated 4.0 out of 5.0 by shakin' Blake A loyal Priority Member
I was surprised that this Crowne Plaza does not have a Club Lounge for us Priority Club members.
July 12, 2014
Rated 5.0 out of 5.0 by Ted B Great Service
Can't thank you enough for letting us check in so early, after an international flight that we had maybe 3 hours sleep on, you let us check in early and get some needed sleep. We slept 3 hours and had a great time in your city.
July 8, 2014
Rated 3.0 out of 5.0 by McK07 Needs a touch up and road works outside
For one night, this hotel is great - good location, staff are very welcoming and rooms are nice.
If they put you on the wrong side and not high enough you will experience the road works outside on the Metro (I believe). Not exactly the hotel's fault though!
July 4, 2014
Rated 4.0 out of 5.0 by Julieb08 convenient location
Very conveniently located to a metro station, and across the road from the main shopping centre. the hotel was clean and comfortable.
Particularly enjoyed the choice available at the self service breakfast, Dinner was also enjoyable.
All staff were pleasant and helpful.
July 3, 2014
Rated 4.0 out of 5.0 by Rosmuc5 Good room, excellent staff
I chose the hotel for its location, and on the recommendation of a colleague. It did everything it was meant to: good night's sleep each night, pleasant and efficient staff.
June 30, 2014
Rated 5.0 out of 5.0 by JensF Old school hotel
The surroundings on one side is dominated by road building works and it is quite messy - entering the hotel however, is a nice surprise - it is an old and very beutiful interiour, quite a contrast to many of the modern "business hotels" - very nice and cosy and with helpful and relaxed staff.. The rooms are also old, but very nice and "old fashioned hotel" like - the linen were crisp and clean - there was no particular view from the room, but instead I had the pleasure of a very quiet room, so the conditions for a good nights sleep was there.
June 30, 2014