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Rated 4.1 out of 5 by 57 reviewers.
Rated 5.0 out of 5.0 Calidad y buen servicio al cliente Con la presente dejo constancia de la calidad y el buen servicio al ciente recibido, de manera integral en el Hotel Holiday Inn, en Medellin, en mi reciente estadia. Mil gracias a todo el Equipo que lo integra. Saludo especial October 27, 2014
Rated 3.0 out of 5.0 by Not a very good experience The hotel is located one hour away from the Airport. They do not have shuttle service. Guests are responsible to get a taxi to hotel for 35.00 dollars, one way. Hope you speak Spanish. Once we got to the hotel I was chastised by the staff member for not mentioning I had my wife with me and was promptly charged extra. (I was also asked to provide reservation paperwork). The Hotel does not have proper signs outside. You have to walk through other businesses to get to it. The staff did not acknowledge we were Platinum members. The room was dimly lit. Bathroom sink was leaking. The curtains did not cover the whole window, but it was still dark enough to sleep. The hotel is independently managed and I guess they think they provide a comparable experience as Holiday Inn Hotels from the U.S. October 26, 2014
Rated 5.0 out of 5.0 Geat hotel I liked the location of the hotel. Breakfast on the rooftop provides a great view of the city October 26, 2014
Rated 3.0 out of 5.0 by Recepción Lenta Deben mejorar el registro de entrada y ser más considerados con los clientes. October 26, 2014
Rated 5.0 out of 5.0 by great as always I have stayed in this hotel about 5 times, this is the only place I stay when I visit Medellin October 23, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great staff Cleanness of the room carpet was poor, it was smelly. October 14, 2014
Rated 5.0 out of 5.0 by Nada para objetar. Todo fue excelente. Quiero destacar la eficiencia de todo el personal. De la mejor atención que me ha tocado experimentar. La habitación era super cómoda e ideal. No cambiaría nada. Sin duda fue la mejor forma de restaurar el cansancio del trabajo y olvidarse de todo hasta el otro día. El servicio de housekeeping es como debe ser: perfecto e invisible. La seguridad en general es muy buena también en todos sus aspectos. No me faltó nada y no me hicieron gastar tiempo en ningún tipo de problema. La verdad es que no tengo nada que objetar. Muchas gracias por todo!!! October 1, 2014
Rated 2.0 out of 5.0 by Great location, horrible internet For somebody that travels on business a lot, this is not the best hotel as the internet service was simply horrible. Great location and great facilities, though. It all depends on what you are looking for when you stay here. September 30, 2014
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