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Rated 4.3 out of 5 by 175 reviewers.
Rated 5.0 out of 5.0 by Clean, comfortable with good breakfast choices We just completed a trip to another state and spent 7 nights in hotels. This was the best we stayed in. The room was large enough and the bathroom very nice. The breakfast choices were superior to the other hotels we stayed at. July 3, 2015
Rated 3.0 out of 5.0 by Needed a room fast We had a reservation at another place.After finding it unsuitable we found ourselves without a room after a long day of driving.We have stayed in Medford 4-5 times in the last few years,never twice at the same hotel. When we saw the sign for Holiday Inn we drove over.It was a Monday in late June about 6:00 p.m.I always have a reservation and am a HIE member.When I asked for a room showing my card,it made no difference they were busy but SEEMED to think they had room,after 15 mins of back and forth we were given a key with the assurance that they would bring towels over.They did not.The room was fine.The cost was not but after I explained upon checkout that they had dropped the ball the bill was adjusted.It is clean and quiet,they just had some personal issues that affected our stay.I will stay there again if in the area June 30, 2015
Rated 4.0 out of 5.0 by good hotel Good enough for one night stay.. although they had a hard time keeping up with towels for rooms and the pool. June 29, 2015
Rated 1.0 out of 5.0 by Dirty hotel My wife and I stayed here for a family reunion. I used reward points for the stay. I stay at IHG hotels 150 + nights a year. This place is the worst of them all. Filthy dirty everywhere. Staff was crass and unwelcoming. Carpets looked like they had not been vacuumed in days. Elevator was disgusting. Room looked stayed in. Clean this place up. June 24, 2015
Rated 2.0 out of 5.0 by Front desk person horrible The front desk person at this hotel was bitter about her job and very unprofessional. She proceeded to tell me how horrible the hotel management was and complain about it. When I checked out, they didn't have a receipt ready. They said they would email me a copy for my company expenses and I never received it. I have requested this receipt three time now. June 24, 2015
Rated 5.0 out of 5.0 by Always a good experience in Medford We have stayed in Holiday Inn Express Medford, OR several times. We have never been disappointed. It is one of our favorite Holiday Inn Express stops on our trips to OR.As far as we are concerned, this is one of our favorite places to stop to relax, sleep June 23, 2015
Rated 4.0 out of 5.0 by Nice exterior, quiet and clean Hotel seems fairly new. Good location next to shopping and dining. Friendly staff. Nice touch with the bird feeders out front by the water fountain. A lot of bird entertainment. June 22, 2015
Rated 5.0 out of 5.0 by Very friendly staff We have stayed here a number of times and have always been warmly greeted by the staff. The breakfast room was staffed by a very friendly woman also. June 20, 2015
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