Rated 4.4 out of 5 by 79
Rated 5.0 out of 5.0 by YYCMomof4 Great for families
Excellent time had by my family here. We booked the family suite which was very appropriate for us (4 kids, 2 adults). It is rare to find one room to accomodate 4 children and I didn't even have to lie when booking :). Kids loved the pool and waterside - very safe for little ones as slide has its own landing area away from the pool. Breakfast was great and pillows/beds were surprisingly comfortable. I was very impressed as had not stayed at Holiday Inn Express previously.
July 20, 2014
Rated 5.0 out of 5.0 by X--------- Great hotel
Very nice hotel close to restaurants and stores in The Hat. Will be staying there again.
July 17, 2014
Rated 5.0 out of 5.0 by Sammi44 The staff and the hotel were the best!
From the moment we arrived we were treated exceptionally well. The rooms were very nice and very, very comfortable. There are wonderful amenities in this hotel and the free breakfast was plentiful and tasty. All the shopping one could ever want right outside the front door of the hotel. Every staff person greeted us throughout our stay and all of them went above and beyond to make our stay one of the most enjoyable we have ever had at a hotel. I highly recommend this hotel!!!!!!!!!!
July 9, 2014
Rated 5.0 out of 5.0 by Mono T wonderful room great service
Our room was wonderful. Comfortable bed, clean and plenty of space.
The staff were courteous and made our trip complete
July 5, 2014
Rated 4.0 out of 5.0 by Herbert bird foot Room stay
Clean room, comfortable bed and friendly staff. Lukewarm shower with hot turned all the way ?
July 3, 2014
Rated 5.0 out of 5.0 by Pudge19 Nice to be recognized.
I stay at a number of IHG hotels. It is always nice to be recognized and called Mr. every time I check in. I also appreciate the "welcome back" greeting when I arrive at your hotels.
July 1, 2014
Rated 5.0 out of 5.0 by randy 14 great service
keep up the good work. Room was clean, breakfast was great.
June 25, 2014
Rated 5.0 out of 5.0 by yycmom Handy kitchen unit
In town for swim meet, given map to pool at check-in and told best route to take! Saved a lot of time in the early mornings on the way to the pool! Amazing breakfast room staff, considering there were various swim and lacrosse teams staying there - they managed to keep up with ravenous kids! Food replinshed quickly and cheerfully.
Kitchen unit was a little pricey but having the ability to prepare healthy lunches, snacks and dinners for my swimmer was worth it. Had almost everything we needed. Handy addition would be measuring cup and sharp knife.
Amazing staff - coming from Calgary where customer service is extremely poor it was a delightful experience!
June 19, 2014