Rated 3.6 out of 5 by 80
Rated 5.0 out of 5.0 by merribrit Great overall experiance.
Friday night was Fish and Chio night. As "Brits" living here we gave them a great rating. Our waiter, a young man called Aaron looked after my wife and I in a first class manner with a good dose of humor. I forgot to pick up my credit card, he called my room and held on to it until I went back to the dining room. The fact that it is almost a week ago since we stayed there and I still remember Aaron's name as well as Joe on reception tells the story,
August 14, 2014
Rated 5.0 out of 5.0 by afishin Good Business Trip
Only hotel in area that has restaurant and bar with free internet. Hotel staff is wonderful
August 11, 2014
Rated 5.0 out of 5.0 by JoesphMo Great Service in a nice location
First time traveling to this area. The hotel was very clean and all the staff was amazing. I will be returning to this hotel for all my future business travels.
August 11, 2014
Rated 2.0 out of 5.0 by De10312 Needs some work
Were some big problems with the cleanliness of the room as well as needing better internet.
August 7, 2014
Rated 3.0 out of 5.0 by u7(o clean and comfortable
Very clean and comfortable but never can find staff at night.
August 4, 2014
Rated 1.0 out of 5.0 by callhohold Terrible Hotel
hard bed, hard pillows, shower not working properly, no lock on exterior fire door.
August 4, 2014
Rated 4.0 out of 5.0 by Jotodu Location Great
Enjoyed our stay...some problems with what was suppose to be available and what was actually present in room and complimentary breakfast. HBO deown, disruption of internet...Staff tried to please in every way..
July 30, 2014
Rated 5.0 out of 5.0 by stebun Pay more get more
I picked Holiday Inn over the choice of two other brands and paid a bit more but got better facilities and service. Food was very good and timely. Staff was very friendly and made my stay more enjoyable.
July 30, 2014
Rated 5.0 out of 5.0 by fun travel all was gre
Enjoyed the stay. All was good. Would stay again, and would recommend.
July 23, 2014
Rated 4.0 out of 5.0 by olderwiserwoman Room Quality Very High
I was pleasantly surprised by the quality of the decor and furnishings. It was very comfortable and contemporary. The bathroom was also quite nice with an expansive marble counter. The bed was also comforable. My only quibble was the pillow style--square and smallish. I prefer rectangular pillows. Housekeeping had also done a very nice job prepping the room.
July 23, 2014
Rated 4.0 out of 5.0 by Luvoftravel2 Family Reunion made very pleasant
The service and attentiveness of the banquet manager, Johnny G. and Salesperson, Helen were top-notch.
The food provided for our family banquet was delicious and surpassed our expectations!
July 19, 2014
Rated 5.0 out of 5.0 by liza_ Enjoyable
This hotel was very busy. I think they had the hotel full. Staff was very friendly and the atmosphere was fantastic. Great food in the restaurant.
July 14, 2014
Rated 5.0 out of 5.0 by ctblonde Excellent service
I have nothing but wonderful things to say about my stay here. The hotel is beautiful and well kept and the staff is friendly and helpful.
July 13, 2014
Rated 3.0 out of 5.0 by AP_84 Good location
The location of the hotel was great for us. We were about 10 minutes from the beach and 45 minutes from Orlando.
July 9, 2014
Rated 4.0 out of 5.0 by WendellinLA Very pleasant and informative staff, overall a good experience
Overall a good experience. Minor glitches in the restaurant service, and some deferred maintenance issues with door locks, ice machines and minor leak under sink in bathroom. The pool was wonderful, the restaurant was good with fair pricing. I did not get a chance to assess the bar service, as they seem to close a little too early for it to be use to me. Great staff!
July 6, 2014
Rated 5.0 out of 5.0 by JAJCarousel Enjoyed Stay
Helpful and Friendly Staff
June 30, 2014
Rated 3.0 out of 5.0 by WV Mama Great staff!
The view is nice and private with an amazingly friendly staff. Just off the highway but feels secluded by the use of vegetation. While a complementary breakfast would been nice, and the construction was noticeable, the placement of the hotel and the staff's positive attitude more than made up for the rest.
June 29, 2014
Rated 3.0 out of 5.0 by Jordan1108 Not great
Never felt comfortable in the room if the air was humid Was only there for one night but will not stay there again.
June 26, 2014
Rated 5.0 out of 5.0 by fannie831 Love the location
The room was breathe taking. Loved the high king size bed. Comfortable. Slept well. Location of hotel was close to restaurants, shopping center, movie theater, and the zoo.
June 22, 2014
Rated 5.0 out of 5.0 by martineg Nice stay at a nice hotel
The hotel rooms and the conference center were very nice.
June 18, 2014
Rated 5.0 out of 5.0 by patti jo Very good service and the beds was very comfortable
Erin and John were both very accommodating. You have a very friendly staff good scene of humor. they make you smile even when you are worried. Erin was the best
June 6, 2014
Rated 3.0 out of 5.0 by TKD70 fix the plumbing
Nice people, clean facility, everything in place for exceptional experience. But fix the plumbing.
June 4, 2014
Rated 5.0 out of 5.0 by whytell2008 Holiday Inn Vierra Melbourne, Fl
This hotel was full for the Memorial Day Holiday. My stay was for 3 nights. The concierge desk staff was excellent in dealing with all individual concerns. I ate in the hotel restaurant for 3 nights with excellent food and service. Came down each morning at 6:00 AM for coffee in the lobby and use of the computers/printer-excellent coffee and internet service (others were there also using same services). The staff in the hotel was very accommodating-5 star reference!
May 30, 2014
Rated 1.0 out of 5.0 by DM164 Very disappointing
This Holiday Inn is one step above a dump. The rooms are very dated and in need of an upgrade. Rooms do not have enough outlets to charge electronics or power a CPAP. My room was missing a table lamp for the desk and the desk chair had a broken back and leg. The staff was very apologetic and and offer to fix the issue. Maintenance replaced the lamp and delivered another chair...also with a broken leg. I'm not kidding. The bathroom vanity had large crack across it. I guess I may have gotten the party room. The fitness room has 3 treadmills, all broken. Just as they were when I stayed there three weeks earlier. This is not what I expect from a Holiday Inn and will not be staying here in the future.
May 30, 2014
Rated 1.0 out of 5.0 by marine48 Melbourne-Viera Conference Ctr
I never had such a bad stay at any Holiday INN since I joined the priority Club in 1985.
The rooms I was promised were wrong, I was promised connecting rooms. It took over 1 hour to get breakfast served to us.
the staff did not really care, what you get is what you get.. And much worse.
May 8, 2014
Rated 5.0 out of 5.0 by staysunny Awesome Stay
Great stay in Melbourne. Hotel has a full service with bar and restaurant. Staff was extremely friendly and rooms were spotless.
May 6, 2014
Rated 5.0 out of 5.0 by BryBry Super Friendly Staff
I stayed here for just one night , but the staff was super friendly, and they had a very nice relaxing pool!
May 5, 2014
Rated 1.0 out of 5.0 by MelbourneTraveler747 Very Disappointed!
I was trying to plan a very special birthday party for my wife at the hotels lounge. I even went so far as to drive to the hotel and speak with one of the bartenders (Ryan) who was very nice and helpful, directing me to the sales staff. I attempted to contact the hotels sales staff and advise them this party would have approx. 30+ guests so they could staff the lounge accordingly, but I never received a return call. I finally reached one of the sales staff two days prior to the even and passed on the guest numbers and my hope that they would staff for the event, she assured me they would.
The day of the party we checked into our suite for our reservation and I asked to speak to the manager. I was told that he would be in the next morning and I could speak to him then.
The room was not as nice as many of the other Holiday Inn rooms I have stayed in. It was small, slightly dated, the floor lamps were wobbly and the shades were dirty. The bathroom sink facet was not working correctly and you had to be careful to move it into a position so the water would shutoff.
At about 6:45pm my wife and I went down to the lounge and sadly discovered only one bartender. As the party guests started to arrive it quickly became obvious that the bartender was not going to be able to keep up. By 8PM we had guests leaving because they stood at the bar for 15-30 minutes waiting for a drink. This was VERY upsetting to my wife, and not even close to the level of service I have come to expect from Holiday Inn.
The next morning (04/06/2014) I went to the from deck and asked to speak to the manager since I was told he would be in. Much to my increasing disappointment I was told the manager was not in, that he had a previous engagement. I insisted that the manager contact me regarding this horrible stay, leaving my phone number, which has now been 17 days ago and still no call from the manager.
This experience ranks in the top two worst hotel stays I have ever had, and was very upsetting to my wife and basically ruined a very special birthday party evening.
April 23, 2014
Rated 5.0 out of 5.0 by cchhuummllyy great staff and hotel
loved the restaurant and the stay was just beautiful
great staff very attentive
April 16, 2014
Rated 5.0 out of 5.0 by JanIke Hidden Treasure
The driveway to this location is VERY close to the northbound I-95 exit ramp, and requires IMMEDIATE access to the left-turn turning lane. We missed it .. and had an entertaining few minutes cutting through parking lots trying to re-locate the hotel driveway.. We are long time Priority Club members, and always make reservations in advance. This time we found more 'no vacancies' than usual, and finally settled on the Staysbridge Suites in Melbourne. We checked with them the morning of arrival, and were told that we had been relocated to the Holiday Inn Conference Center. That was when we discovered that it was the night before the Daytona 500 ! DUH!! We felt lucky to get any room -- but it turned out to be a fine location with friendly desk staff, comfortable bed, excellent shower and a truly restful night.. The rate charged was somewhat more than we planned to pay -- BUT, was fair for value received... We may even stay here 'on purpose' on our next Florida trip..
April 14, 2014