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Rated 4.1 out of 5 by 78 reviewers.
Rated 3.0 out of 5.0 by Good bed, quiet room Hotel was under construction when I stayed which didn't help anything. September 22, 2014
Rated 4.0 out of 5.0 by Breakfast The hours were good, but the hot breakfast was not very tasty. September 16, 2014
Rated 5.0 out of 5.0 by Clean, Quiet and Comfortable I had a pleasant stay at the hotel. It was clean and the personnel were attentive and polite. I had some issues with the wireless internet connection but nothing terrible. the bed was comfortable and mostly it was a quiet place to stay with no loud interruptions. the room was well cleaned each day and the breakfast had a good variety. September 16, 2014
Rated 5.0 out of 5.0 by Positive Memphis Southwind Experience My stay at Memphis Southwind location of Holiday Inn Express was great. The hotel was under some renovations in the back, but they kept that closed off and everything was kept very clean, neat, and quiet. The staff were all very friendly; I specifically had encounters with the gentleman at the front desk and about four cleaning staff ladies, all whom were very friendly and welcoming. The breakfast was really good, and there were several choices. The room was clean and visually appealing, and there was plenty of parking. Overall, it was a GREAT experience! September 16, 2014
Rated 5.0 out of 5.0 by Always enjoy the stay I enjoy staying at the Memphis Southwind all the staff is very nice and makes your stay more enjoyable and the rooms are comfortable. September 8, 2014
Rated 1.0 out of 5.0 by stay Hotel was under construction. It was not disclosed at the time of reservation. September 7, 2014
Rated 5.0 out of 5.0 by Very nice hotel The rooms are lovely, clean, comfortable, quiet and the breakfast is good. September 6, 2014
Rated 3.0 out of 5.0 by Subpar breakfast compared to other HIE The hotel was adequate... dated, but okay. Being platinum and staying on points, a suite was available. We were thankful for the larger room. The staff was okay, fairly friendly, not over the top. When it came to breakfast, we were disappointed. I am used to being blown away with at least one staff member taking care of the breakfast customers with amazing speed and kindness. The last 4 HIE's I have been to have had breakfast staff running around, keeping everything clean, refreshing the food, smiling at guests, offering assistance. My dad and I were at breakfast from about 8am to 8:45am and never saw a staff member. The food was okay, but certainly not fresh. It was a Sunday. They weren't packed, but had enough guests to warrant service. Once I had drank most of my bottled milk, I looked at the date. It was 5 days past expiration date. I went to the fridge and every milk was 5 days past. I let the front desk know and she didn't know why the staff member wasn't in the breakfast area. No apologies or thanks for bringing this to her attention. August 28, 2014
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