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Rated 4.2 out of 5 by 118 reviewers.
Rated 5.0 out of 5.0 Family Road Trip In town from Kansas City for soccer tournaments. We received warm welcome from hotel staff upon arrival (Mauri). Appreciated the early start hours for breakfast and the variety. The breakfast hostess was great! She treated us like family. Staff checked on us about 30 minutes of checking in to ensure our rooms were up to par! Our rooms were by the elevators and ice machines and we heard nothing...impressive! Bed (even the sofa sleeper) were comfortable. The location of this hotel is near lots of shopping and eating (within 1 exit) and even the soccer fields. We had a great experience at the Holiday Inn Express Memphis Southwind. March 26, 2015
Rated 4.0 out of 5.0 by Standard Business Type Hotel Nothing fancy. Just straight forward business hotel in pretty good neighborhood. March 24, 2015
Rated 5.0 out of 5.0 by Nice hotel Originally we had booked on points and were booked for a King bed room. Our adult daughter ended up with us, so we made another reservation with 2 queen beds in a deluxe suite, which was to have the 2 beds as well as a couch, and paying instead of using points and canceled the original reservation. We arrived to the cheery greeting of Chautauqua, who had us down to pay for a king bed room, but after noticing our dilemma, made sure we got another room with the separate beds. The only complaint is that we ended up with chairs instead of couch, but it worked out for this stay. The hotel is very nice, clean, comfortable beds, flat screen TV, near plenty of restaurants. Only complaint about the room is that the shower head is very high and at my average woman height, out of reach to adjust. Also, even though we felt safe overall, we came in about 10ish to the hotel on one of the weekend nights to discover police all around the hotel next door and some looking around ours ...no idea what was going on. We were tired, went to our room and felt safe there. Oh, breakfast is typical for HIE...needing more NONcarb choices, but the breakfast staff was friendly and greeted us each morning. March 19, 2015
Rated 5.0 out of 5.0 by Value to money Best hospitality and concerned staff. But please add more things in the breakfast like Omelette and cold coffee March 11, 2015
Rated 5.0 out of 5.0 by Great Stay This was a great hotel. I would recommend it to anyone staying in the Memphis area. There is also a lot around there to do. March 4, 2015
Rated 5.0 out of 5.0 by great value great value beds were great room clean. Carpet could stand to be replaced. Breakfast was great and the staff was very friendly at breakfast. Front desk did not have enough staff as many of us checked in at once and did have to wait but all in all would stay there again February 19, 2015
Rated 5.0 out of 5.0 by All the comforts of home The room was good size. The refrigerator and microwave in the room was great. Breakfast was plentiful. There were sausage and biscuits with eggs, and the staff was so friendly and helpful. Couldn't have asked for more. Thank you. February 18, 2015
Rated 2.0 out of 5.0 by Staff Was rude The front desk attendant was very rude upon check in and when we called down several times from our room NOONE answered the phone. She was busy and working alone so it made for a long tedious wait ti check in. we had hair all over our bed and the towels were stained. the furniture in out king suite was also very badly worn. it was ok for if you have to stop and have no other choice but to stay but if you are staying for a getaway or a birthday( as i was) i would not recomment this hotel at all. we ate breakfast at 6:45 am (45 minutes after it was supposed to start) and all of our food was cold... will not choose this facility again. February 17, 2015
  • 2015-03-27T09:49:40.625-05:00
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