Rated 5.0 out of 5.0 by Texan1024 Always a very nice place to stay
We have stayed here several times due to it being halfway to our family. Each time it is delightful. Staff and breakfast attendant were fantastic people.
June 16, 2013
Rated 5.0 out of 5.0 by SatisfiedOne Fantastic
My hotel stay at the Holiday Inn Southwind was very nice! The staff was nice and the location was great.
May 28, 2013
Rated 3.0 out of 5.0 by Keith21 POOR Breakfast
I have stayed at this location a few nights each week for over a month now, and HIEX is my first choice to stay. However the breakfast at this location is the pits... Each morning it is something different. For the past week or so, I don't even go down for breakfast due to knowing that it will give my day a bad start. This morning the juice machine did not work at all, no one was available to tell about it. Even if you tell the front desk, which I have before, it doesn't do any good. Your biscuits are way to dry to eat without something to drink, I don't drink coffee or milk... Ended up I threw the entire breakfast in the trash. I really enjoy your pancakes... There again I have been here for over a month and found the pancake machine working ONE time. Usually it is out, or just want do anything. The one time I did get one, it was not fit to eat.
My morning schedule includes enough time to shower, get ready, grab a QUICK bite to eat and go to work. It does NOT include enough time to GO find someone and then wait for them to do what should have already been done. In the past month I have seen a worker in the breakfast area only twice!! I leave before 6:30, breakfast starts at 6... it should be hot and ready!
May 22, 2013
Rated 5.0 out of 5.0 by Patti2011 Friendly Staff
We enjoyed our stay at the Holiday Inn Express Memphis TN Southwind. This was a girls get-away weekend and we reserved two rooms. The rooms were very clean and comfortable. The breakfast was great. A plus for the start of our very busy days of sightseeing and tours.
May 13, 2013
Rated 4.0 out of 5.0 by bert654 GREAT FRONT DESK!
Great front desk service Lacy! She was really really good. Very Helpful and very resourceful. I would like to say Thank You. The Only problem I had was the rooms were to old and the smelly because of the smoking rooms. Carpets were not as clean as I thought they should be.
March 29, 2013
Rated 4.0 out of 5.0 by JLL2013 Excellent Service
This hotel meets my expectations of a IHG brand
How can a review be to short? Really!
March 27, 2013
Rated 2.0 out of 5.0 by woffie50 poor front desk service
We (my wife and I) checked in , assigned a room and when we enterer the room , it was in shambles. FILTHY !!! We then returned to the front desk only to find it unattended and waited a good fifteen minutes before someone returned to help us and re-assign us another room. Other than that, our stay was fine.
March 12, 2013
Rated 5.0 out of 5.0 by Rocky33 Staff very courteous and accomodating
The service was excellent no complaints! I enjoyed my stay! This happens to be one of the best Holiday Inns I ever stayed in.
March 2, 2013