Rated 4.1 out of 5 by 60
Rated 4.0 out of 5.0 by Red Wolf Disappointing
This place is undergoing renovation but I expected better. The housekeeping staff was very friendly. I used points for this stay.
July 26, 2014
Rated 5.0 out of 5.0 by Bjcage Great Staff
Needs to new mattresses and new sheets, could add more towels to room
July 23, 2014
Rated 5.0 out of 5.0 by ArkOzark Friendly staff, Safe area, Good hot breakfast
Had a peaceful stay even though I had not been told they were in the middle of remodeling and had half the rooms blocked off. No noise when I was there (Sunday), but I wouldn't expect as much quiet all the time for a while.
July 16, 2014
Rated 4.0 out of 5.0 by Macho King Good hotel
Hotel undergoing major renovation. Looks good, but showing age. Jim at check-in is excellent.
July 10, 2014
Rated 2.0 out of 5.0 by LLH47 Room Cleanliness
I understand that the hotel was being renovated but our room was dusty, there was hair in the ice bucket ( a whole lot), hair and dirt on the floor in the bathroom and and the shower did not work properly. The night desk help spent most of the time watching tv in the lounge but was very friendly. We felt the overall feel of the hotel was not up to the standards it could have been.
July 6, 2014
Rated 5.0 out of 5.0 by Ver 8282 Nice Stay
Rooms were clean! Breakfeast was good. Staff was friendly , despite being overwhelmed at times with a big family reunion. Computers in business center need to be updated. Overall we had a good stay!
June 25, 2014
Rated 5.0 out of 5.0 by Chief223 Exceptional front desk experience
My travel company messed up my reservation and I did not realize until I arrived and did not have a reservation.
The front desk quickly and efficiently handled this for me. I was impressed.
June 22, 2014
Rated 4.0 out of 5.0 by Road Trip Warriors Missing Front Desk Person
We were happy overall with the hotel. The front desk was not staffed when we arrived. We waited 10 minutes for anyone to show up. There was not access to coffee after 10 am... the only Holiday Inn Express we have ever been to that did not have coffee available all the time. We arrived for breakfast 30 minutes before it closed. The eggs were gone. The woman working was visibly put out at having to go get/prepare more. Luckily, this was not the first time we have stayed at a Holiday Inn Express. Had this been first experience, we might not have chosen it again. Luckily we know that, as a rule, IHGis a quality experience.
June 19, 2014