Rated 4.0 out of 5 by 42
Rated 2.0 out of 5.0 by Sandi Claire smoky room that needed updating
Unfortunately, our experience at this holiday inn express was not positive. We chose Holiday Inn Express based on a good experience the previous 2 nights in Natchez. We arrived late and after we had unloaded and taken everything up to the room, we noticed that the room smelled badly of stale smoke covered by room freshener. Although reasonably clean,the room was tired and in need of repainting. By this time we were too tired to ask for a different room. To make matters worse we realized after getting into bed and turning off the TV, that the road /truck noise was quite loud. The hotel was under renovation and hallways were quite cold. I reported everything to the front desk the next morning with little response and certainly no offer of compensation. In the future I will ask to see the room before checking in.
February 27, 2014
Rated 5.0 out of 5.0 by pete362 Good place to rest
Two of us were moving large trucks to CA and chose to stay in Memphis. The Southwind offered comfortable parking for trucks. The staff was helpful and check in was a breeze. I was recognized as a Platinum member, which was nice. This Hotel was easy to find and easy to return to I-40 west! Plan to stay again.
February 19, 2014
Rated 5.0 out of 5.0 by AlJR1 Excellent Service
I enjoyed my stay, I have stayed at this property multiples times and really enjoy the rooms and service.
February 15, 2014
Rated 5.0 out of 5.0 by Travel pro Easy highway access with good food choices
Nice area with great restaurants very close by. Easy access to Tennessee 385 hwy. good breakfast and clean rooms. Best option for a Memphis trip.
February 15, 2014
Rated 5.0 out of 5.0 by rmiller Great service, clean room.
Great check in experience. Room was clen and staff very helpful and friendly.
January 24, 2014
Rated 3.0 out of 5.0 by cblack777 Check in time is 3PM
After driving 9 hours I arrived at 2:50 PM and was told to have a seat cause I cannot check in until 3PM.....
January 14, 2014
Rated 5.0 out of 5.0 by Mr Woods Mr. Woods
overall great service knowledgeable staff and clean rooms
January 12, 2014
Rated 5.0 out of 5.0 by ihgreviewnickname Nice room welcoming staff
We spent a nice night at the hotel. Our daughter wanted to stay longer because the room was "awesome."
January 1, 2014