Rated 4.2 out of 5 by 144
Rated 1.0 out of 5.0 by Michaelc005 Holiday inn Express memphis,TN
Spiders on bed when I checked in, Room service left my room with a stack of wet towels in my bathroom and no parking for 2 of the 3 nights I was there. I was not happy with this hotel
June 25, 2015
Rated 5.0 out of 5.0 by J.Ray Quality customer service, ammenities, and comfort
Great place to stay in Memphis! The staff and accommodations were excellent! Cleanliness and attention to detail exceeded all expectations! If you're searching for a place to relax and enjoy your time in the Memphis area, look no further. Overall value is unbeatable!
June 25, 2015
Rated 4.0 out of 5.0 by CLUB12345 Great for comfort, but internet is a continuing problem
I stay at this hotel time and time again. It provides consistent service and most of the staff are great. I found the breakfast selections this time very limited and all the fruit was "aged" (for lack of a better word) but this seems to be an exception, not the norm.
However, the one thing that continues to plague this hotel is the poor internet service. This traditionally did not bother me because I would use a Ethernet cable which worked fine, but they now have eliminated that feature. For 2 out of the 3 days I could not access the wireless not matter what I did. I ended up having to tether from my cell phone.
If Southwind would fix this issue, then they would be a consistent 5 stars for me.
June 24, 2015