Rated 4.0 out of 5 by 113
Rated 2.0 out of 5.0 by Jenie The good and the bad
Bad: We arrived at the hotel late and exhausted. Although I had booked two rooms, they did not give us rooms together. One of the rooms had spilled coffee all over the back of the door. The other room had food in the fridge and a dirty bathroom floor. We had tired children so we just crashed. The next morning, we were woke by housekeeping knocking on our door at eight to see when we were checking out - not appreciated! Then we discovered that the carpet between the bed and the bathroom wall was soaked - we had not used the tub/shower yet so leak had been there awhile. We dressed, packed, and went to eat before leaving. While we were in the process, housekeeping stopped again to see if we were going to be gone soon!!
Good: The breakfast was good and when we reported issues to the front desk, they were courteous, apologetic, and gave us a discount off our room. That was nice, but we are not likely to return.
December 4, 2013
Rated 5.0 out of 5.0 by alan56pat58 Great service, convenient location
Very friendly staff. Just minutes from downtown, Beale St., etc.
December 3, 2013
Rated 4.0 out of 5.0 by guinnessnz good location, nice amenities
The location was very good, only a few minutes from downtown Memphis. The rooms and amenities are on par with similar hotels.
I would recommend this hotel
December 1, 2013