Rated 4.0 out of 5 by 113
Rated 2.0 out of 5.0 by Jenie The good and the bad
Bad: We arrived at the hotel late and exhausted. Although I had booked two rooms, they did not give us rooms together. One of the rooms had spilled coffee all over the back of the door. The other room had food in the fridge and a dirty bathroom floor. We had tired children so we just crashed. The next morning, we were woke by housekeeping knocking on our door at eight to see when we were checking out - not appreciated! Then we discovered that the carpet between the bed and the bathroom wall was soaked - we had not used the tub/shower yet so leak had been there awhile. We dressed, packed, and went to eat before leaving. While we were in the process, housekeeping stopped again to see if we were going to be gone soon!!
Good: The breakfast was good and when we reported issues to the front desk, they were courteous, apologetic, and gave us a discount off our room. That was nice, but we are not likely to return.
December 4, 2013
Rated 5.0 out of 5.0 by alan56pat58 Great service, convenient location
Very friendly staff. Just minutes from downtown, Beale St., etc.
December 3, 2013
Rated 4.0 out of 5.0 by guinnessnz good location, nice amenities
The location was very good, only a few minutes from downtown Memphis. The rooms and amenities are on par with similar hotels.
I would recommend this hotel
December 1, 2013
Rated 5.0 out of 5.0 by frenchyfrench great stay
This is a great hotel to stay at it is conveniently locateď in the center of memphis. The front desk staff was very welcoming.
November 25, 2013
Rated 4.0 out of 5.0 by Jo123ey Memphis visit
We stayed at this Holiday Inn during a trip to Memphis for a funeral. The motel was within walking distance of the cemetery.
The staff was very friendly and helpful. Even the maids were very friendly. The only complaint that I would have is that the age is showing in the rooms. The bathroom tile grout is stained and the sink was slow to drain. There was an overwhelming smell of cleaning solution when the door was opened.
The breakfast room was nice and the food was ok. Overall it was a good experience.
November 20, 2013
Rated 5.0 out of 5.0 by Ray38 Conveniently Located
$8 cab ride to midtown restaurants or downtown Beale Street.
November 18, 2013
Rated 2.0 out of 5.0 by TravelChoice Strange smell in the hallways
After spending the previous night in an absolutely wonderful Holiday Inn Express in Cape Girardeau, MO I spent the night at this location in Memphis. The greeting in the lobby was met with a panhandler looking for more than the $5 I gave him. A pair of police officers who made me think there was something wrong in the building, but in the end said good evening while enjoying what appeared to be a break, and a very nice host behind the counter.
From there it got worse. The hallways smelled like wet dog. The rooms were clean but very old. The food was standard H.I.E.
Put all this together and I will not stay at this location again.
November 17, 2013
Rated 3.0 out of 5.0 by Traveler291899 Needs some TLC
Coffee pot missing key part. Outlet in bathroom missing reset button. Exercise room out of towels and with a remote that did not work properly.
November 17, 2013