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Rated 4.2 out of 5 by 220 reviewers.
Rated 5.0 out of 5.0 by Great Bed and Good Location We traveled to Memphis to attend a Funeral. Staff was great and extended our checkout due to services time of day. Enjoyed our stay and location is good. September 2, 2014
Rated 5.0 out of 5.0 by Great service I had a bit of a challenge with the accommodation booked and after a number of calls the problem was sorted out with such efficiency and courtesy that i was amazed. I am truly grateful because this would have ruined the thirteen days that i spent. September 2, 2014
Rated 5.0 out of 5.0 by Excellent service and convenient to hospital My daughter and I stayed at the hotel in order to be near hospital for my brother in laws surgery. Check in was very quick and smooth. They even allowed me to change to a different room closer to my sisters room. Everyone was so friendly and helpful. One young lady at the front desk, Amanda, was exceptional! She was so kind and even gave us a "goody" bag with bottled water and snacks for the hospital. We enjoyed the cookies and popcorn in the evening and breakfast was great! Easy and safe walk to hospital for visits. We would definitely recommend this hotel and would stay here again. A suggestion would be to offer refrigerators for guests. August 31, 2014
Rated 4.0 out of 5.0 by TV Everything was very good except for TV service. About 75% of the stations on the hotel list said No Signal the entire visit. could not watch any weekend sporting events or national news. Reported it to the front desk, but was not promptly fixed. August 28, 2014
Rated 1.0 out of 5.0 by Not happy with the rooms Unfortunately, I will not stay at this hotel again. The rooms / bathrooms are very small and outdated. Our room had this horrible smell like cat urine.. We discovered that the air conditioning unit leaked all over the floor which probably caused the horrible smell. We also noticed that there was a homeless person at the ice machine washing his dirty feet in a bag of ice and then slipped out the back door!!! I was mortified. I can say that the entire staff could not be any nicer. August 28, 2014
Rated 3.0 out of 5.0 by Friendly staff, not prepared for conference check in We arrived 40 min after the official check in time hoping to unwind, change clothes, and eat dinner before a conference. This was a conference hotel, so they should have expected lots since the conference was 9500 women strong. The hotel receptionist greeted us with a smile and bottled water and told us popcorn would be served at 4:00pm (20 min) and cookies at 5:00pm. Our king bed was not ready yet. As I turned around, nearly 40 women, with luggage, are waiting for their rooms. My room was available at 4:50pm. As I rushed to change clothes, my plan was to grab a cookie for dinner on my way out. At 5:10pm, there were no cookies. Breakfast was good and the room had a comfortable bed. August 27, 2014
Rated 5.0 out of 5.0 by Great stay Our visit to Memphis was enhanced by our stay at the Holiday Inn. August 27, 2014
Rated 5.0 out of 5.0 by Nice hotel/great value Highly recommend. Clean, great location to medical centers, as well as restaurants. August 26, 2014
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