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Rated 4.2 out of 5 by 253 reviewers.
Rated 5.0 out of 5.0 by Nice Hotel We always stay here when in Memphis. Clean, nice staff, good location. October 18, 2014
Rated 3.0 out of 5.0 by Still has smoking rooms Clearly I wasn't paying attention when I booked my room because somehow I booked a smoking room - I thought most hotels had done away with this practice so I was pretty surprised when I got to the room. The room had a bit of a smoke smell but it wasn't offensive and basically went away after about 30 mins of using the A/C. The main bedroom part of the room was clean, the bed was comfortable but the pillows were a little flattened (even the firm ones). There had been some obvious upgrades to the decor in the room. The bathroom was another story. It had an old tub surround and the wall paper/ceiling were peeling. I'd say the cleanliness was average - the light switch and inner part of the door around the handle needed a good wipe. There was little to no noise which was great. The hotel is not a far drive from downtown if you want to spend some time on Beale St. The cab fare is probably around $10. The reception folks were fantastic - super nice, very helpful and gave us some bottled water. The wifi worked great and the breakfast also had good selection. I would probably stay here again as likely the non-smoking rooms are better but clearly I need to be more attentive when booking! October 18, 2014
Rated 4.0 out of 5.0 by Nice view of downtown at sunrise. I have enjoyed staying here a few times now but the bed was low this time. October 17, 2014
Rated 5.0 out of 5.0 by great place to stay I found this Holiday inn Express to be one of the better properties I have stayed at. Great staff, comfortable room and bed. October 15, 2014
Rated 5.0 out of 5.0 by Great service and amenities ENJOY! ENJOY! ENJOY! Just the hotel name along is of great quality. The Holiday Inn has been around for years and is very favorable and memorable to the consumer. I was very pleased at all the different services it presented and the environment that it stood for during my visit. October 15, 2014
Rated 4.0 out of 5.0 by Friendly helpful staff Repeatedly saw the general manager doing odd jobs and repairs. Had his hands in everything it looked like... making sure the hotel was in good shape and the customers were satisfied. A good sign in any hotel. October 13, 2014
Rated 5.0 out of 5.0 by Good choice and value Courteous staff upon arrival, quick check in, this hotel is convenient to down town activities and attractions. If looking for fancy, this is not the place. If looking for convenient, clean, reasonable rate room, with good staff in Memphis, this IS the place. October 12, 2014
Rated 2.0 out of 5.0 by Facilities Bed cover looked like it hadn 't been changed recently - had stains on it Outside of bathtub looked like it hadn't been cleaned in a good while Room was pretty "tired" looking. Granite counter on top of beat up plywood. Virtually no counter space in bathroom Staff was exceptionally friendly and helpful Hot water for tea tasted like it had been run through a coffe maker - makes for nasty-tasting tea. October 10, 2014
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