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Rated 4.2 out of 5 by 396 reviewers.
Rated 4.0 out of 5.0 Great Staff and Room The staff were very friendly and helpful during our stay. They shared information about the area. The pool was also very nice and was a great way to relax during a hot day. July 5, 2015
Rated 2.0 out of 5.0 by Older, dated hotel Selected this hotel because of location, which was very good. The hotel itself is an older hotel that is in dire need of renovation. The rooms were clean but the age of the hotel appeared older on the inside in the guests rooms. The lobby appeared to have been updated but not the guest rooms. The room had the old 80's style mallard duck pictures with gold frames, the carpet was old. The bathroom felt more like an older lower quality chain type hotel w/ a small bathroom with a little mold around the tub. Inexpensive towels and toiletries. However, the staff were very accommodating, professional and polite. They appeared to be happy with their jobs despite the age of the hotel. I will say that I felt safe in the hotel and the neighborhood was mostly college, business-like on a busy strip, near freeway. Great access to downtown, University of Tenn. and rest of city. Once updated this should be a great place to stay. July 1, 2015
Rated 5.0 out of 5.0 by Great place to stay Staff were terrific. Room was excellent. I would stay there again for business or pleasure. The only downside was the location which discourages walking because of the noise/traffic. July 1, 2015
Rated 5.0 out of 5.0 by as expected another great IHG experience, clean facility, friendly staff, easy location to get to, close to airport and dining. June 30, 2015
Rated 5.0 out of 5.0 by comfortable bed and great service This was second stay here and I have to say, the beds are the most comfortable around. I don't usually sleep well away from home, but I did here. The rooms are clean and comfortable. The staff is very friendly and helpful. Try the breakfast, it has something for everyone.I will stay here the next time I come back to town. Loved it! June 27, 2015
Rated 5.0 out of 5.0 by Friendly, helpful staff and very comfortable, quiet rooms I have stayed at this hotel before, I found it safe,comfortable and everything my daughter and I needed. We will be returning as my daughter will attend Rhodes College in fall. June 24, 2015
Rated 5.0 out of 5.0 by Good breakfast Breakfast was better than most provided with hotel stays. June 23, 2015
Rated 4.0 out of 5.0 by Overall a Good Stay My last stay was a little overpriced for the value and location, but most of the time I stay here I'm satisfied. I keep coming back, so I guess that should be an indicator... June 16, 2015
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