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Rated 4.1 out of 5 by 191 reviewers.
Rated 2.0 out of 5.0 by Great staff....rooms need updating Let me start off by saying that the staff was great and ShaJuana(sorry if I misspelled) was so wonderful. Unfortunately, that's the only positive I can give to this hotel. The room we had was less than clean, the bathroom needed some major renovation and my pillow case was dirty. Not exactly my ideal level of comfort. Also, our a/c was barely functioning and was noisy. We notified the front desk and were moved without question. Our replacement was cleanier but that was about it. I took the dirty pillow case to the front desk and ShaJuana was less than please to see this and quickly offered to add points to my Rewards Club program which I appreciated. However, as of today I do not see anything posted. July 21, 2014
Rated 4.0 out of 5.0 by Good value, except not the best part of town I have visited Memphis quite a lot in the past 4 years and I am always concerned about safety in the area I stay in. This hotel is very well located except there is always a need to be aware of where you are in Memphis for safety reasons. Not personal safety, but cars and personal property. The hotel was clean and the staff very good, but I chose not to leave a travel trailer and a loaded car n this parking lot due to the area it is in. They do have a guard patroling the lot at night but I know too many stories of crime problems in Memphis. It's sad I have to write about these issues. I did not encounter any problems this visit but this part of Memphis you have to be on the lookout. July 18, 2014
Rated 5.0 out of 5.0 by llegamos de madrugada y la atención fue magnífica A pesar de que llegamos de madrugada nos atendieron con mucha amabilidad, el hotel esta muy bien, todo muy limpio, las camas muy cómodas, pero lo mejor fue el trato que recibimos del personal. July 16, 2014
Rated 4.0 out of 5.0 by Almost perfect Everything in the room was ready except the bathroom needed some more attention. Darrel took care of all our needs. He was fantastic! July 16, 2014
Rated 1.0 out of 5.0 by You reek of smoke when you leave As an asthmatic, I don't smoke. It seems that the last two time I have been there, they have only smoking rooms left, which not only makes everything I have smell horrible, but my asthma is horrible and I get no sleep. First few times I stayed here were decent, but the last two have been horrible. Won't stay there again, especially for the prices.. Also zero recognition for membership. July 13, 2014
Rated 5.0 out of 5.0 by Very friendly and helpful staff; Clean. Have stayed at this hotel many times while daughter attended college in Memphis. It is clean, comfortable and safe. Great locatiton. July 13, 2014
Rated 5.0 out of 5.0 by Great location - Great Service We couldn't have selected a better location for our adventures in Memphis. It was easy to get on/off the highway for our road trip. The sites we wanted to see - downtown, Civil Rights Museum, Graceland, Sun Studios - were within easy driving distance from the hotel. The front desk staff - exceptional! July 13, 2014
Rated 5.0 out of 5.0 by Great location The location is close to down.town. And easy to get in and out. The Hotel Staff was friendly and knowledgeable about how to get around town. The room was very clean, but could use some air freshener. The Bed was comfortable and the pillows were great.. July 12, 2014
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