Rated 1.0 out of 5.0 by mazzook poor value and room
The room did not have a coffee pot or closet, the bathroom counter was so small that we could hardly get anything on it, the flush lever on the toilet was next to the wall and I could hardly flush it.
June 10, 2013
Rated 2.0 out of 5.0 by BballBill Not worth the money
The employees were very nice, especially behind the front desk. The issue was the air conditioner was flaky, the pillows were horrendous and the breakfast was only so-so. The 1% milk was three days past the expiration date and when I asked if there was any other I was told no. Skim milk was fine and the 2% or whole milk was right at the expiration date.
June 7, 2013
Rated 5.0 out of 5.0 by Mom12 Enjoyable stay!
The breakfast was excellent, room was clean, but small for 2 beds. Beds were very soft and comforable. Service was friendly!!! Great stay!
June 6, 2013
Rated 5.0 out of 5.0 by RBDK Last Minute Respite
This was a last minute decision to stay overnight. I was road weary and tired of driving. From making the reservation, entering a hotel and being welcomed with a smile and recognized as a Platinum Member, to the clean quiet room and super cozy bed; this was an above average experience. Everyone on staff was friendly, the breakfast area was very clean and seeing all the live plants everywhere was a wonderful touch of class. Kudos to the breakfast area attendant who was so vigilant she immediately cleaned the keyboard and mouse in the area after a guest sneezed on it. (immediately after they left the area).
I enjoyed my stay and will again if I am ever in Memphis.
May 19, 2013
Rated 3.0 out of 5.0 by Armdanger Beale St Festival
Typical Holiday Inn Express, just a little disappointed in the service. Was given a smoking room, I called the front desk to change and was told it was not possible, but I got the feeling that the front desk just didn't want to make the effort.
Also I asked for some help,with local bus service, no one could help me. They simply did not know, I would expect that the staff would be educated in such a simple matter.
May 11, 2013
Rated 5.0 out of 5.0 by Deberdoo Love this Holiday Inn
We have stayed at this Holiday Inn on four separate occasions. We find the staff here to be the nicest of any we've been to. While on the elevator at this last stay, we ran into another guest who said she also loves it here. When we take trips to the south we stop here as a halfway point. There is a lot to do in Memphis, and the hotel is a great distance between Beale Street, the Peabody, and Overton Park. Best Holiday Inn ever!
May 2, 2013
Rated 3.0 out of 5.0 by Alibabo Business Trip
I paid for a king bed room and was given a two twin bed room, and I was not given the price difference back or even offered any sort of apology, or points.
I was told all the king rooms were taken and I could not have the room I paid for and chose. By that time it was late and I was tired so I did take the room, not happy and would not go back there ever.
April 29, 2013
Rated 2.0 out of 5.0
by Ch73 Poor Room preparation and smell
I had gone there for an interview and reached late night around 11 for my interview next morning. The room was not clean properly. bed was not done. Pillows had hairs on it and it was very apparent that the covers had not been changed. I always carry my own pillow covers so that was not an issue. I choose non smoking room but room had a stale smell . Overall the experience was not as per Holiday Inn Quality and I was disappointed.
Am sharing images of bed when I entered the room along with pillow with hairs on it.
April 19, 2013