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Rated 4.2 out of 5 by 251 reviewers.
Rated 4.0 out of 5.0 by Nice view of downtown at sunrise. I have enjoyed staying here a few times now but the bed was low this time. October 17, 2014
Rated 5.0 out of 5.0 by great place to stay I found this Holiday inn Express to be one of the better properties I have stayed at. Great staff, comfortable room and bed. October 15, 2014
Rated 5.0 out of 5.0 by Great service and amenities ENJOY! ENJOY! ENJOY! Just the hotel name along is of great quality. The Holiday Inn has been around for years and is very favorable and memorable to the consumer. I was very pleased at all the different services it presented and the environment that it stood for during my visit. October 15, 2014
Rated 4.0 out of 5.0 by Friendly helpful staff Repeatedly saw the general manager doing odd jobs and repairs. Had his hands in everything it looked like... making sure the hotel was in good shape and the customers were satisfied. A good sign in any hotel. October 13, 2014
Rated 5.0 out of 5.0 by Good choice and value Courteous staff upon arrival, quick check in, this hotel is convenient to down town activities and attractions. If looking for fancy, this is not the place. If looking for convenient, clean, reasonable rate room, with good staff in Memphis, this IS the place. October 12, 2014
Rated 2.0 out of 5.0 by Facilities Bed cover looked like it hadn 't been changed recently - had stains on it Outside of bathtub looked like it hadn't been cleaned in a good while Room was pretty "tired" looking. Granite counter on top of beat up plywood. Virtually no counter space in bathroom Staff was exceptionally friendly and helpful Hot water for tea tasted like it had been run through a coffe maker - makes for nasty-tasting tea. October 10, 2014
Rated 4.0 out of 5.0 by Good Experience The only issues were TV reception was not good. Channels would cut in and out which made watching too distracting to do. WIFI did not work the first day. October 10, 2014
Rated 1.0 out of 5.0 by Not Up To Par I usually don't take the time to write a review, unless for an exceptionally good or poor experience. This HIE was not up to par. From the moment we checked in to the moment we left, the staff was very unfriendly. The hotel looked outdated, smelled musty, bathroom not as clean as usual, and the floor next to the king bed was wet with water. We were on the top floor and this was probably from rain due to a leak in the roof. I would recommend finding another HIE in the area. October 7, 2014
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