Rated 3.0 out of 5.0 by Armdanger Beale St Festival
Typical Holiday Inn Express, just a little disappointed in the service. Was given a smoking room, I called the front desk to change and was told it was not possible, but I got the feeling that the front desk just didn't want to make the effort.
Also I asked for some help,with local bus service, no one could help me. They simply did not know, I would expect that the staff would be educated in such a simple matter.
May 11, 2013
Rated 5.0 out of 5.0 by Deberdoo Love this Holiday Inn
We have stayed at this Holiday Inn on four separate occasions. We find the staff here to be the nicest of any we've been to. While on the elevator at this last stay, we ran into another guest who said she also loves it here. When we take trips to the south we stop here as a halfway point. There is a lot to do in Memphis, and the hotel is a great distance between Beale Street, the Peabody, and Overton Park. Best Holiday Inn ever!
May 2, 2013
Rated 3.0 out of 5.0 by Alibabo Business Trip
I paid for a king bed room and was given a two twin bed room, and I was not given the price difference back or even offered any sort of apology, or points.
I was told all the king rooms were taken and I could not have the room I paid for and chose. By that time it was late and I was tired so I did take the room, not happy and would not go back there ever.
April 29, 2013
Rated 2.0 out of 5.0
by Ch73 Poor Room preparation and smell
I had gone there for an interview and reached late night around 11 for my interview next morning. The room was not clean properly. bed was not done. Pillows had hairs on it and it was very apparent that the covers had not been changed. I always carry my own pillow covers so that was not an issue. I choose non smoking room but room had a stale smell . Overall the experience was not as per Holiday Inn Quality and I was disappointed.
Am sharing images of bed when I entered the room along with pillow with hairs on it.
April 19, 2013
Rated 4.0 out of 5.0 by JonathanBKNY Great service and friendly staff.
Staff was very nice... that southern hospitality! The room, however, was somewhat dated for the price. Rooms need paint, and probably the carpets shampooed. Overall my experience was decent as I was there on business, not pleasure. I would recommend the place to anyone needing a comfy bed and a close place to nearly everything.
April 16, 2013
Rated 5.0 out of 5.0 by Intrepid52 A GREAT STAFF
We could not have asked for a better stay. Many staying at this hotel have friends or loved ones nearby in Methodist University Hospital or rehabilitation centers. The staff (front desk to service personnel) understands this and goes out of its way to make one's stay as comfortable as possible during what can be a most trying time. We very much appreciated this and would recommend without reservation staying here, particularly if one has family members in the local medical facilities.
April 13, 2013
Rated 5.0 out of 5.0 Great location
Great hotel for people that are going to visit Methodist hospital just across the street.
April 12, 2013
Rated 4.0 out of 5.0 by Chayarl Nice.
We stayed here on our way back home. All employees were polite.
I enjoyed the little touches - wrapped cookies, bottles of water. Popcorn in the lobby when we returned from dinner. Clean. Quiet.
Bathroom on the small side. But newer. Was unable to use the fitness center but glad there was one in site.
April 8, 2013