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Rated 4.2 out of 5 by 300 reviewers.
Rated 5.0 out of 5.0 by Great place to be with the family. Great service. Reception staff were very friendly and helpful. Very nice kid friendly place to stay. The popcorn and cookies made it warm. Super breakfast and kitchen staff. January 20, 2015
Rated 5.0 out of 5.0 by Bed too close to wall Most of our experience was really good but the room had a king size bed and it was only a foot from the wall. This makes it very difficult to get into and out of bed. It appeared to me like there was plenty of room to have move the bed over enough to allow for a reading light and small nightstand. When we first entered the room it was overwhelmingly hot. It was cold outside but it was way to hot. My husband had trouble sleeping that night because it was too hot even after we changed the thermostat. The second night we got a fan and put in the room and he turned on the air conditioner. The area is not the best but I did feel safe there. Staff was friendly and breakfast was good. January 15, 2015
Rated 5.0 out of 5.0 by Best staff The facility is being updated and it does show some signs of age, but as the updates are made it is quite good. More to the point, this location has the best staff that I have run into anywhere in the world for any hotel bar none. It takes a lot to impress me at this point but they surely did. Our room was a little cramped but then again we were in Memphis for pleasure so it didn't figure much in our overall experience. The staff, breakfast, and atmosphere did. January 7, 2015
Rated 5.0 out of 5.0 by Convenient and accomodating This hotel went out of their way to accomodate us even though the Liberty Bowl was in town and most hotels were full. The accomodations were fantastic and the staff was incredible! I'll stay there every time I'm in town in the future. January 5, 2015
Rated 5.0 out of 5.0 by Central location and great service This hotel was in a good location, easy and fast to get taxis, friendly and helpful staff, clean, good breakfast. Would definitely stay here again. January 1, 2015
Rated 3.0 out of 5.0 by Poor service and worst breakfast on the planet The hotel offered pancakes and biscuits and gravy both of which were unavailable for at least 15 minutes on the day of the game. The staff seemed to be trying but was barely apologetic and did nothing to make the stay better. Front desk staff could have cared less if we stayed at their hotel. Probably poor management January 1, 2015
Rated 5.0 out of 5.0 by great stay I was disappointed that the hotel did not have a shuttle service. January 1, 2015
Rated 5.0 out of 5.0 by They Care Stayed here over Xmas. Checked out and a day so later realized I had left a Christmas present shirt there. Called and they found it, plus held on to it, until I traveled back that way - Very nice and clean place, plus a caring staff Thx December 31, 2014
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