Rated 4.0 out of 5 by 114
Rated 5.0 out of 5.0 by Fussy6 A good nights rest away from home
My sister and I were welcomed with friendly faces with genuine smiles and treated with respect that we will never forget. The staff were always helpful and courteous.
We loved our stay and will recommend Holiday Inn Express.
We look forward to staying there again next year!!
February 10, 2013
Rated 5.0 out of 5.0 by db53 A GREAT BIG THANK YOU TO ALL STAFF
I want to personally THANK, Ms. C. Williams, mgr. and her great staff, W. Richmond, J. Robinson, F. Strong, C. Ross, J. Goodman, S. Jones, D. Williams, M. Wooten, house keeping, and any one I missed for their kindness and personal attention I'm shown every
time I stay with them. The entire staff goes above and beyond
the call of duty to make sure that I'm comfortable and have
everything I need. Most of all the staff always greets you with a
big SMILE and treat you as family. I want the entire staff to know
I appreciate them very much for their kindness. Ms. Williams
could not have a better group to work with her (I think Ms. Williams
is a lovely lady). See you all again soon. Many Thanks. God bless
you all. Sincerely, D. Brewer
February 7, 2013
Rated 5.0 out of 5.0 by geauxjake Friendliest and most welcoming staff ever!
The wonderful women that work for this Hotel are the friendliest and most welcoming staff I have ever experienced. The front desk women were amazing and even the maids we saw in hallways and on elevators were so friendly and engaging. I would happily stay there again even though, as reviews have mentioned, the bathroom is smaller than most and the 2 bed rooms are just doubles instead of queens. I suspect this is a remodel of another Hotel. It matters not because the staff is so helpful and welcoming. I will stay here anytime I am in Memphis!
February 6, 2013
Rated 3.0 out of 5.0 by LosBanos10 Room not completely clean
I use this hotel for my business and this was not the first time to stay. In this time, I was dissapointed that the room was not coompletely clean. The bottles of shampoo and mouth wash from the previous customer were left in the room that I stayed and I was not confortable about it.
January 28, 2013
Rated 4.0 out of 5.0 by WmjRckMd Visit to Memphis from Washington DC area - Post holiday
Even though the hotel was very busy (probably 100& booked) for the Iowa State vs Tulsa Liberty bowl game the property was quiet and clean, the parking lot well lit and safe. From our call to the front desk to inform them that we may be late for check in due to traffic to the checkout at 4am 4 days later the staff was professional and super polite. Every staff person we encountered was very friendly and showed true southern hospitiality. We will stay here again on our next visit.
January 7, 2013
Rated 5.0 out of 5.0 by JBreit Great breakfast bar
Good location for our visit midway between downtown and Liberrty Bell stadium. Beds were comfortable and variety of breakfast bar was great. Had a problem with the bathroom sink but repair was made right away. Friendly staff. Would stay there again. Weather was unusually cool and a lot of cold air came through the front doors and into the breakfast area
January 5, 2013
Rated 4.0 out of 5.0 by chewy Desk receptionist very nice
Bath vanity/area was very cramped. Eventhough this an older property it was in good shape.
December 18, 2012
Rated 1.0 out of 5.0 by W1943 Worst H I Express facility condition I've ever seen
The facilities were terribly run down. This also applied to our room. Not nearly up to the standards of Holiday Inn Express, based upon my experience. It is much in need of a total physical renovation.
The location of the hotel is favorable for those who need to be near the hospital across the street. That was not my case.
This is the first and only time I have I have submitted such a low rating of a hotel.
Send your CEO (incognito) to spend a night there!
December 3, 2012
Rated 4.0 out of 5.0 by Susan59 Great Breakfast!
My parents and I stayed here for 4 nights over the Thanksgiving holiday. The room was very comfortable. The only complaint is the bathroom is very small. The location was very convenient to downtown and was close to my niece's house, where we spent most of our time. The breakfast was great! Of course, the cinnamon rolls were wonderful, but the eggs, sausage gravy, biscuits and bacon were also very good. In addition to all of this, they had several cereal selections and yogurt. They had a waffle maker and a pancake maker, which we didn't try. Overall, I would definitely recommend this Holiday Inn Express!
November 28, 2012
Rated 5.0 out of 5.0 by lsupaul2 Good for quick stay!
able to rest and relax on long trip to Fayetteville AR for LSU for al game!
November 27, 2012
Rated 4.0 out of 5.0 by suekeller12 Great room...bad neighbors
loved the room, the only problem had been my neighbors. At 6.45 am they started to slam the doors, going to another neighbors room. This did happen several times within minutes.. Thanks for getting me up so early... That some people think they are alone in this world..other than that great
November 15, 2012
Rated 5.0 out of 5.0 by mwillie34 Highly Recommended
It is clean, comfortable, smoke free, and safe. The staff has been great and helpful. The food and coffee are fresh.
October 24, 2012
Rated 5.0 out of 5.0 by ruxray Fair price for the area
Generally a decent hotel. Asked for a good place to eat near by and clerk seems stumped as if no one ever asked such a question before. Place was clean with the exception of a Large McDonalds soft drink cup sitting on the dresser. Ice was melted so figured who ever was there had been gone awhile. Would have been nice if they would have left me some fries.
October 24, 2012
Rated 4.0 out of 5.0 by watavet Great Location
Wanted to find a hotel that was convenient to downtown, and I found it. Very clean room and a great breakfast. Will return.
October 18, 2012
Rated 5.0 out of 5.0 by EJ98 Both the staff and room were great
The room was a nice size and the service was great
October 18, 2012
Rated 5.0 out of 5.0 by Bob2012 Could not have been nicer!
Very friendly from the moment we entered. The bed was comfortable, the afternoon cookies and popcorn were a treat and at breakfast there was so much to choose - even a pancake machine !
October 18, 2012