Rated 4.1 out of 5 by 191
Rated 2.0 out of 5.0 by sasteph Great staff....rooms need updating
Let me start off by saying that the staff was great and ShaJuana(sorry if I misspelled) was so wonderful. Unfortunately, that's the only positive I can give to this hotel. The room we had was less than clean, the bathroom needed some major renovation and my pillow case was dirty. Not exactly my ideal level of comfort. Also, our a/c was barely functioning and was noisy. We notified the front desk and were moved without question. Our replacement was cleanier but that was about it. I took the dirty pillow case to the front desk and ShaJuana was less than please to see this and quickly offered to add points to my Rewards Club program which I appreciated. However, as of today I do not see anything posted.
July 21, 2014
Rated 4.0 out of 5.0 by Biggrey Good value, except not the best part of town
I have visited Memphis quite a lot in the past 4 years and I am always concerned about safety in the area I stay in. This hotel is very well located except there is always a need to be aware of where you are in Memphis for safety reasons. Not personal safety, but cars and personal property.
The hotel was clean and the staff very good, but I chose not to leave a travel trailer and a loaded car n this parking lot due to the area it is in. They do have a guard patroling the lot at night but I know too many stories of crime problems in Memphis.
It's sad I have to write about these issues. I did not encounter any problems this visit but this part of Memphis you have to be on the lookout.
July 18, 2014
Rated 5.0 out of 5.0 by enojada llegamos de madrugada y la atención fue magnífica
A pesar de que llegamos de madrugada nos atendieron con mucha amabilidad, el hotel esta muy bien, todo muy limpio, las camas muy cómodas, pero lo mejor fue el trato que recibimos del personal.
July 16, 2014