Rated 4.2 out of 5 by 575
Rated 1.0 out of 5.0 by S.P.G Old, outdated and... smoking room???
I have seen a lot of hotels in the past 5 years and this one makes it to my top 3 worst hotels without any hesitation. Everything is old and outdated, this property definitely needs renovation. There were stains on the walls, the chair, the towels, even spider webs in each corner. The air is humid and you cannot open the windows. But the worst thing was the smell... Why in 2016 would you force someone to get a smoking room? The continuous ashtray smell gave me a headache in less than 1 hour. No need to say that I checked out the next morning to find another, smoke free hotel. The only positive aspect of my visit was the super friendly welcome.
April 24, 2016
Rated 5.0 out of 5.0 by Tiniki007 Great Stay in Memphis
I am writing to compliment your establishment for its impeccable service and genuinely friendly
staff. From the moment I arrived the staff was warm and accommodating to me. The room was clean and spacious, the complimentary breakfast was great as well.
Your management has put together a great team that makes customers feel respected and valued.
I left a review on Google about the hotel with 5 stars!!!!
April 20, 2016
Rated 4.0 out of 5.0 by Sara0914 Great staff, facility needs improvement
The staff was excellent, however the hotel is in dire need of renovations, which they said would be happening in the near future. We originally booked a non-smoking room and were given a smoking room. However, we were switched when a non-smoking became available due to a cancellation (before we checked in).
April 19, 2016