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Rated 4.4 out of 5 by 379 reviewers.
Rated 4.0 out of 5.0 by Great for relaxing This was a wonderful place to stay and I would stay here again. It was a last minute visit as we had a family member ill in the area and needed to get to Mentor as soon as we could. This hotel was close to the hospital and the staff was very friendly giving us directions. May 4, 2016
Rated 4.0 out of 5.0 by Good room for a good price Perfectly comfortable room, located next to a lot of food options. May 3, 2016
Rated 5.0 out of 5.0 by great service service was excellent. I mistakenly left some clothes behind and they contacted me within 4 hours to let me know. I hadn't even discovered they were missing. The staff is keeping them for a return trip in mid M=ay. May 2, 2016
Rated 5.0 out of 5.0 by Like Coming Home for the Weekend I selected this hotel because some family members were staying there. The staff made every effort to make sure their guests felt welcomed and they wanted their guests to enjoy their stay at the hotel. I especially was impressed with the early evening Reception. It provided the perfect opportunity to gather with my family members and relax while catching up on family news. Additionally, the breakfast area was relaxing - not noisy and I did not feel rushed. A special thanks to Maria and Linda who staffed these areas. They gave us directions to local attractions and made sure we had enough to eat (especially the teens in our family group). May 1, 2016
Rated 4.0 out of 5.0 by Larger Than Expected Room The room included a living space and small kitchenette. Too bad I was only staying one night. I also appreciated that they used dishes and silverware for breakfast primarily because I am concerned about the amount of trash that is created when paper and plastic is used and I am concerned about chemical exposures when using hot food and Styrofoam. April 29, 2016
Rated 2.0 out of 5.0 by Comfortable bed and great service. The hotel was not so great to stay. But had Comfortable bed and great service..... April 28, 2016
Rated 5.0 out of 5.0 by Great Place for a Sweet 16 Sleep-Over My granddaughter had her 16th birthday party/Sleep-Over at H.I.E in a suite. The chaperon, guests and the birthday girl had a great time swimming, laughing and the next morning, eating! A second granddaughter has her 16th birthday next year and I am sure we will be coming back! April 19, 2016
Rated 5.0 out of 5.0 by clean and great service love this place. always clean and satisfaction guaranteed. April 18, 2016
  • 2016-05-04 T11:47:41.605-05:00
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