Rated 4.1 out of 5 by 35
Rated 4.0 out of 5.0 by philT A quiet nights sleep
quick check in staff very good, comfy bed a good breakfast what more could you want
September 12, 2013
Rated 5.0 out of 5.0 by Gonellafamily Excellent value
We often stay in Merced to visit with family. The Holiday Inn Express provides a great bed, pillows and ample room for four people in a double queen room. The property is well tended. Facing the parking lot, we had no issues with the freeway noise.
September 9, 2013
Rated 4.0 out of 5.0 by philT good nights sleep
Booked well in advance good check in but told now upgrade available ( plat member ) as full but overall nice room and quiet front deskstaff good.
September 2, 2013
Rated 4.0 out of 5.0 by CJB65 Good Value
Was on a Business trip in San Francisco and I stayed here on a short visit to enable a visit to Yosemite. For me this worked out just perfect. Found a couple of decent places to eat nearby and it really saved on a long drive.
August 26, 2013
Rated 5.0 out of 5.0 by CharmCity55 Very Attentive Service
We decided to stay here as a starting point for our trip to Yosemite. The trip to the park is about 1 and 1/2 hours. We could have stayed closer, but were very glad to stay at this Holiday Inn Express. The room was terrific, the bed very comfortable, and we loved the little mini-kitchen. We found the desk staff to be very helpful and friendly, and there is a great Italian restaurant within walking distance of the hotel. The hotel is about 2 1/2 hours from San Francisco International Airport, which enabled us to leave on the same day as our flight home. All in all a very nice experience, and would recommend if you don't want to stay amongst the crowds in Yosemite.
August 19, 2013
Rated 3.0 out of 5.0 by abhi9876 didnt live upto the reputation
We checked in for the night, while coming back from Yosemite. The first thing nticed was dirty bottles in the fridge. Then we found out that our shower room door lock didn't work. We complained, but the handyman said that it can not be fixed until the next day. It was a pain to stand guard as people used the rest room or took showers. I was told that i should complained to the manager, but both times i called he was not available and then i gave up.
August 9, 2013
Rated 2.0 out of 5.0 by Talantino45 Poor front desk service
Felt the receptionist was not really welcoming, serious and like she did not want to deal with the customer. Asked for my reservation but because I came a bit early before check in she couldn't help me with a room because they were all full. Explained the situation that I was going to a wedding in an hour and I needed the room ASAP. the only option she gave me was a more expensive room. Told me she will call me when a room was clean and ready but she never did. I came back 1 hr later and another receptionist was able to find me a room very quickly. I was super late for the wedding ceremony, If only the 1st receptionist would it done her job right.
August 9, 2013
Rated 5.0 out of 5.0 by GFMas Merced One Night
Everything was great, no complaints. The only item to mention is that our GPS took us to the Merced town center instead of where the actual location is so you may want to make sure that you're going to the right spot. Eventually we made there and it was not too far away at all.
August 3, 2013
Rated 4.0 out of 5.0 by Jaggu Comfortable stay and clean suite
We booked 2 rooms but canceled one and got a suite was comfortable and nice.
July 16, 2013
Rated 3.0 out of 5.0 by SteveP55 Good stay
A typically good Holiday Inn. Restaurant options locally are poor. In retrospect i would not stay anywhere in Merced unless forced to do so as there are more interesting places to stay locally. Try Mariposa
June 24, 2013
Rated 4.0 out of 5.0 by reiji Best sleep in a looong time!
My daughter and I arrived around 6 pm after a long day. We both went to bed for a short nap before going out for dinner. Well, it didn't happen .............. we both woke up around 7:30 am the next morning! The bed and pillows were soooo comfy and the room was spacious.
The breakfast was so so. Given that the hotel doesn't really have a kitchen it probably did as good a job as possible. Pancake machine was fun and interesting.
June 19, 2013
Rated 3.0 out of 5.0 by sdbob1949 Priority Member...I didn't know it here
As a business traveler who stays in HIE a lot this was the first place I can remember that didn't acknowledge my membership, give me a diddy bag or slip my bill under the door. I finally went to the front desk and asked them if they even know I was a member and they said yes.
Hey, I could care less about the water or snack I am just reporting on the night I was there they dropped the ball. Believe me, I have moved on.
June 18, 2013
Rated 4.0 out of 5.0 by Yosemite18 Staff and Service very helpful
We arrived late in the evening and just wanted to have pizza delivered to our room for dinner. Upon asking at check-in for recommendations, the lady at the desk gave a recommendation but didn't know if they delivered. She located their number for me unprompted and dialed the establishment herself to find out they didn't not deliver. No problem, she had a second recommendation ready and confirmed they would deliver. I cannot remember her name but I was impressed with her customer service, which is all too non-existent these days.
June 7, 2013
Rated 4.0 out of 5.0 by Jan2u Clean and nice
Spent one night there for son's graduation. Rooms were finished nicely and clean! I would stay again! :)
May 23, 2013
Rated 5.0 out of 5.0 by Paul74 Thanks
It was our second or third time staying at the fine hotel.
May 16, 2013
Rated 5.0 out of 5.0 by AuthorDude Spacious, quiet, comfortable room
I had a lot to like about my 3-day stay at this property. The little bit extra I paid per night was worth it because the quiet comfort enabled me to actually relax on the mornings when my work day started later. Many hotels in Merced seem to be a stone's throw from the highway. This one is set back a couple blocks and the windows are of high enough quality to block out almost all traffic noise. The mattress was newer and featured pillows of varying firmness (Hooray! Why can't all hotels offer firm AND soft pillows?) Pleasant, helpful staff, too. My only negative is that the bathroom smelled a bit mildewy. I believe this is due to a (really lame) building code stating that bathroom doors must shut automatically. I really don't see the point of such a law. For much of my stay I kept the bathroom door propped open. It seems the caulking around the tub in this room (#336) just needs some bleach to get rid of the odor which wouldn't have developed in the first place if the bathroom door stayed open naturally.
April 18, 2013
Rated 3.0 out of 5.0 by jwu2013 Busy weekend
Spring break to Yosemite and stop here for Friday nite.
Staff was great. They were prepared and greeted us warmly. Very fast checkin.
Nice room. Got the suite, so had a King size bed as requested and a sofa and coffee table and fridge. Very clean room. Also, got a bag of goodies for being a elite platinum member. Nice bonus.
Things not so well.
It was a very busy weekend, so breakfast time overwhelmed the staff. They have problem keeping the place clean and the food in stock as any new food items were quickly taken. It does not help that the pancake machine broke, so only bread, pastries, eggs, sausage, cereal, etc.
Pool was dirty, but probably due to being outdoors and easy for items to get blown into the pool. So, we had to pass on the pool.
Otherwise, the place is great. Looks very new and clean. Bed is comfortable and quiet. Employees are friendly.
April 18, 2013
Rated 5.0 out of 5.0 by Redwing00 My Stay at Merced
I want to thank you all at the Holiday Inn Express for including us into your family. Our company stay out of town a lot. and it a breath of fresh air to see that you and your staff see's that it is still a person to person business. Thank you for being there for us.
April 17, 2013
Rated 5.0 out of 5.0 by sandrin78 Everything I was looking for (and more)
I just needed a comfortable room for a few nights and I got that plus really great customer service and a decent breakfast. I would definitely stay here again. Thank you,
April 12, 2013
Rated 2.0 out of 5.0 by Poly1 Noisiest room ever
I stay in hotels a lot, at least 2 weeks out of every month and this was hands down the noisiest room I have ever been in.
March 18, 2013
Rated 4.0 out of 5.0 by erernie Not the service I have received at other Holiday Inn Express
Room key did not always open door on first try. Had to repeatedly do it.
My room was not made up after my first nights stay. First time that has happened to me ever.
Hot tub not working...was looking forward to it after a days' work.
Front desk staff was ok but not what I've experienced at other Holiday Inn Express's. The friendliness was not quite up to par.
As priority club member, no newspaper under my door.
March 5, 2013
Rated 5.0 out of 5.0 by Marietje Top quality value and exceptional Staff
Several of my family members stayed at this hotel and absolutely had a great time. The rooms and linens were so clean and fresh. Breakfast variety was good and pesonnel were present for any assistance. Excercise room was clean and available when needed. The staff is professional, friendly and very helpful. Best of all, it is a safe and secure environment.
February 2, 2013
Rated 4.0 out of 5.0 by Reefwatcher Good experience, except for the bathroom doors
Friendly staff, nice room -- but what's up with those bathroom doors that won't stay open? They automatically close no matter what -- highly annoying! I propped mine open with a piece of furniture or a trash can.
Outside of that, no complaints -- but that's a big annoyance for an otherwise nice property.
January 28, 2013
Rated 5.0 out of 5.0 by Hundo Great Stay
I stay at this hotel about six times a month for work and I have to say its one of the greatest hotels we stay at. It's very modern, clean, and quiet. The staff is always very friendly and a pleasure to work with. The breakfast is way above average for hotels with a great variety. Ironically the breakfast is my only complaint for a lack of healthy options. I highly recommend this hotel to anyone staying in Merced.
January 4, 2013
Rated 1.0 out of 5.0 by Lee11 Very poor desk staff
Hotel desk staff very rude. I stayed at a lot of Holiday Inns and had great service. Would never stay at the one in Merced.
December 11, 2012
Rated 5.0 out of 5.0 by SSGM Weekend
Very good Hotel. Lives up to the the name.. Holiday Inn
December 3, 2012
Rated 5.0 out of 5.0 by Ashley21 Great Experience
I had a great stay at the Holiday Inn Express. The room was perfect size and very clean. The bed was comfy. Only thing was I wish there was a mini fridge. Leann at the front desk was very nice and helpful. Overall a great experience.
November 2, 2012