Rated 4.6 out of 5 by 276
Rated 4.0 out of 5.0 by jjd5 Rewards total
Paula,Traci and a night desk clerk(can't remember name) helped straighten out my rewards points.
The breakfast ladies (wkends
March 27, 2015
Rated 5.0 out of 5.0 by BabyBoomBea Best Staff and Manager I've ever encountered
I'm very sensitive to noise, and when I complained of a "hum" from the ice machine, the manager immediately addressed it by unplugging the machine and saying, "We want to make sure you get a good night's sleep." The staff at this hotel is outstanding.
March 26, 2015
Rated 5.0 out of 5.0 by tlewis3 Great place to stay
Great location for business travelers. Plenty of restaurants and shopping available close to the hotel. Clean rooms, attentive staff and quiet rest. Great place to stay!
March 25, 2015
Rated 5.0 out of 5.0 by GrammyR08 Great front desk and comfortable bedding
My husband and I were celebrating our 35th Anniversary. We had a very nice stay. We received great service from your staff. The bedding was very comfortable. The room was nice and large. We enjoyed our nice hot and clean hot tub in our room too! We enjoyed the late check out by becoming a rewards customer . We also got a great rate with our AAA discount. The coupons for dinner and shopping was a nice perk.The exterior of the hotel was attractive and well maintained and well lighted. The free breakfast was fresh and delish too :) Thank you for a great experience. We will be back
March 24, 2015
Rated 5.0 out of 5.0 by CarolK3 Great Staff
Very friendly atmosphere and the staff was excellent from check-in to breakfast to check out. We come to this area a few times every year and after trying a couple of the others local hotels, this is the only hotel we will stay at.
March 24, 2015
Rated 5.0 out of 5.0 by cj1234567 Nice stay
We enjoyed our stay. Clean rooms, good breakfast, great value. Close to outlet mall. We would stay again.
March 21, 2015
Rated 5.0 out of 5.0 by patti1124 Very clean and comfortable!
We really enjoyed staying at this holiday Inn Express! Everything was beautifully arranged for our comfort. The room was lovely - clean and quiet! The staff were very friendly and helpful and everything was beyond our expectation! Great job! We'd definitely stay here again!
March 19, 2015
Rated 1.0 out of 5.0 by Mahen-Suki rooms sound insulation is not proper
We are from Canada, drove to Florida and on our way return journey we decided to stay one night in grove city for relaxing especially we had children.
since we came late check in around 9pm, kids were grumpy and we were taking shower. as soon as we came in the room our next door neighbour banged our indoor. they even complain front desk and from reception someone called and said we were loud it seems. it was very frustrating.we have two son 2 and 5 year old .
This was the first time we ever had this kind of problem.
we will not come back to this hotel, as we feel rooms were not properly sound insulated.
I cannot blame my neighbours as they might be tired too and already been sleeping. but at the same time since we paying our room, we shouldn't have had this problem.
I totally blame hotel management.
March 17, 2015