Rated 4.6 out of 5 by 77
Rated 5.0 out of 5.0 by Brittm1 more than expected
Loved our stay at HIE. It was much more than expected and it was a welcomed surprise. The hotel was the best part of the stay. Room (Jacuzzi Suite) was spacious, clean, and very inviting. The staff was above par, and the cleaning ladies made my stay!
They were really attentive to what products we used and made sure to put a little extra in our room. Will stay at this hotel everytime we are in town!
October 9, 2013
Rated 5.0 out of 5.0 by anne0663 customer care was great .rooms were comfortable
The time we spent there was great .Paula at the the front desk was very helpful and funny .It was a great place to stay.
October 9, 2013
Rated 5.0 out of 5.0 by KAO2958 A great place to stay with a Wonderful Staff
I recently stayed here from Sunday to Friday on business, where I was actually meeting each day at the Hotel. The entire stay was excellent. The sleeping rooms are great, very comfortable and relaxing. The meeting facilities were also very comfortable and the Staff was very helpful with any need we came up with throughout the week. I am scheduled to stay here again in the near future only three nights this time, but I am actually looking forward to being at this Hotel.
September 29, 2013
Rated 5.0 out of 5.0 by KennyD44 Excellent Stay (September 17, 2013)
The staff at this hotel went out of their way to make us feel comfortable. They provided great restaurant choices and coupons as well. I recommend this hotel. Staff is Excellent!
September 27, 2013
Rated 4.0 out of 5.0 by KDani Recommend
Hotel was very comfortable, loved that the pillows were labelled, i.e. soft, firm. Staff were friendly and accommodating. Wished the breakfast had offered more fresh fruits. Overall, good experience.
September 26, 2013
Rated 1.0 out of 5.0 by CMMike Room smelled
The room had a very sour musty smell. They brought up spray. It didn't help.
No other rooms available.
September 22, 2013
Rated 3.0 out of 5.0 by Mimouse Clean room but musty
The air conditioning didn't seem to be working properly. While the temp was fine, it was very humid and at times musty in the room. Plus the fridge was not operational. I didn't realize the fridge wasn't operational until late on the last night of my visit so I did not alert the front desk.
September 17, 2013
Rated 5.0 out of 5.0 by Nikken Review
Paula at the front desk is wonderful!! Whether we needed extra towels or extra pillows she was there to handle our needs. Thanks for the 15% off coupon for Elephant and Castle. This hotel is a great place to stay! We look forward to returning next year!!
September 12, 2013
Rated 5.0 out of 5.0 by Xanaduski One of the best
We did a 4 city holiday over a week and this hotel was by far the best!!! The staff were friendly, the hotel and the room were clean, we had everything we needed. Wish all the places had been as nice!,
September 9, 2013
Rated 5.0 out of 5.0 by TheGMan It was a great experience
The facility is in a good shape however what is even remarkable is the staff. Paula, you did a great job of making our stay enjoyable. Thanks you
September 3, 2013
Rated 4.0 out of 5.0 by Kimbers5 Free popcorn was a hit!!!
Great hotel. Comfortable beds and the best pillows. Our second night we were kept up by the room upstairs, we could hear every footstep.
September 2, 2013
Rated 5.0 out of 5.0 by PGill Very good hotel
I stayed for two nights with my family while visiting Grove City Outlet Mall. This hotel is very good. Very clean and fresh. Room was very fresh and clean. The only complaint about the room is that it was bit smaller with two queen beds. When you come with family, you have some luggage. It was hard to fit out luggage in the room. Next time, we will try to get a suite. Staff were very friendly and helpful. We enjoyed the breakfast. It was very good and above all, they change the breakfast items every day. It is not the same stuff everyday. Great job. Highly recommended.
September 2, 2013
Rated 3.0 out of 5.0 by dd51 Love the hotel, but some work needs to be done on the linens
Hotel is clean, bright.
Breakfast was good, no pancakes though
One bed was fine but the other was quite lumpy. Pillows were terrible, flat and looked like they had been around for about 10 years old. Towels were frayed on the edges and should be replaced immediately.
Other than the linen the hotel was great, nice swimming pool and hot tub, exercise room, close to shopping.
I found it odd that the front desk clerk didn't know where Target or Walmart were. We had to look up on the GPS.
August 31, 2013
Rated 5.0 out of 5.0 by Mumzy Drop off son to Allegheny College
This was a perfec location and hotel to cover our weekend needs for dropping our son off in Meadville as there isn't much there but the college. The night shift front desk was amazing. My younger kids enjoyed the popcorn and pool..They just wanted some waffles..lol.
August 28, 2013
Rated 5.0 out of 5.0 by MP824 good value for money
Good value for money. Room is clean and staff is great. Good location near Grove city outlet.
August 28, 2013
Rated 5.0 out of 5.0 by Ja2013 Great location. Friendly staff. Clean room.
We stopped by grove city as a half way point to Washington DC. Spent the night in holiday inn. The location is really close to the outlet mall. Hotel staff are friendly. Breakfast is good. And the rooms are clean. I would recommend this hotel.
August 21, 2013
Rated 5.0 out of 5.0 by ErikToronto Excellent Stay!
We went to Grove City Premium Outlets for some shopping on August 2 and had an excellent stay at this hotel located just a 2 min drive to the mall.
1) Paula at check in was friendly and helpful, and gave us coupons and information
2) Room was perfect.. super clean, and nicely decorated (we had a King Jacuzzi suite), and had Bath and Bodyworks products, two flat screen TVs, mini fridge, microwave, comfortable bed with nice bedding & towels
3) Breakfast was great! My daughter loved using the pancake machine (me too), very tasty cinnamon rolls, yogurt, cereal, bagels, etc
4) Swimming pool was nice and clean.. my daughter spent lots of time there and shallow end only 3 feet deep which is perfect for young kids
5) Nice extra touches: at check in, we received 2 complimentary bottled waters (the last hotel we stayed at charged $6.95 for bottled water!), there was a water cooler with lemon slices in the lobby to drink, free popcorn in lobby, free newspaper, etc
6) Smoke-free!! So there were no smoke odors
We'll definitely stay here next time we visit the mall... we had a perfect stay and really loved this hotel very much!
August 19, 2013
Rated 5.0 out of 5.0 by KAO2958 Great Hotel in a Great Location
I stayed at this Hotel in August 2013, after first staying here in 2010. Both of my stays have been for business reasons, where I was utilizing the meeting room(s) for multiple days. The Hotel is very well maintained, is in very good condition and the Staff are all very kind and willing to help in any way that can to meet your needs/ desires. I was so impressed, that I scheduled a full weeklong meeting at this facility next month. The nearby resturants, and Outlet Mall are also a plus for this location as well as the ease of being just a short distance from I-79 off of exit 113.
August 17, 2013
Rated 5.0 out of 5.0 by momandson2013 First shopping trip with my 6 year old son
From the moment we walked in the staff were friendly and accomodating. My son, excited to be in the United States for the first time, was thrilled with the hotel. He LOVED the popcorn machine (and staff made sure that they kept up with his appetite! :) We took advantage of the pool/spa and movie service. When he awoke in the morning, he said, "it can't be morning yet...this is the life!" Thank you for creating a hotel that was not only comfortable for an adult stay, but a young busy boy as well!
August 14, 2013
Rated 5.0 out of 5.0 by FlossieGumdrop Clean and Modern
When we checked in, the friendly desk clerk asked us which floor WE would prefer, instead of being told. We chose a room right across from the pool since we have kids. There was no extra noise from the pool or doors slamming. The room was clean and updated. The free breakfast is actually a big buffet which was frequently replenished. I forgot an expensive item in our room and reluctantly called the next day to see if they found it. They found it (plus a forgotten shirt!) and it was couriered to me the next day.
We'd definitely stay here again.
August 12, 2013
Rated 5.0 out of 5.0 by Powells93 Wonderful Staff
Paula at the front desk makes us feel like we're staying with friends. We always stay there when we are in the area.
August 10, 2013
Rated 4.0 out of 5.0 by DNALeader Great bed for comfort and the staff were amazing.
From a two week trip that had us staying in 5 different locations, the Holiday Inn Express in Grove City, PA was the best. It was clean, the staff were outstanding and the free breakfast was another added bonus.
We will stay there again in a heartbeat.
August 8, 2013
Rated 5.0 out of 5.0 by ShopYYZ Helpful staff
We enjoyed our stay! The staff was very helpful with directions. The room was clean & comfortable. After a day of driving & shopping, the cold water with lemon in the lobby hit the spot :). The breakfast selection was excellent, unfortunately the pancake machine was not working properly. I would stay here again.
July 31, 2013
Rated 2.0 out of 5.0 by aic42 not worth the price
check in staff was cold not really friendly.
pillows - lumpy only one on each bed was firm
towesl - old and over used (scratchy).
Bathtub tap hard to shut off
Bedside lamps hard to turn on
July 29, 2013
Rated 5.0 out of 5.0 by JEM46 Great service and nice hotel
Enjoyed our stay at this hotel. Paula, at the front desk, was very
pleasant. We loved the fresh popcorn that was available. The
morning breakfast was one of the best we have ever had. We really
liked using the pancake making machine, and wish all hotels had
one instead of waffle makers because there was no mess.
July 20, 2013
Rated 5.0 out of 5.0 by Royalmminihorse Very Accommodating
Very accommodating .Would stay again if I am ever in the area.
July 18, 2013
Rated 5.0 out of 5.0 by klwjew We love Paula
The lady who checked us in was AWESOME!! She was friendly, conversed with our children, was knowledgeable about the area...it was just a great place. If I had a question, she could answer it. Everyone was friendly, including the breakfast staff. I wish you had waffles, though, but I was thankful for bacon.
July 10, 2013
Rated 5.0 out of 5.0 by anteater21 Good Service, Friendly Staff
This was my fifth visit to this Inn. The place is very well run, clean, and with valued amenities. A special shout-out to Paula, the reception host who helped make my stay even more enjoyable.
July 8, 2013
Rated 5.0 out of 5.0 by NCMom123 Great for an overnight with kids
I stayed here traveling north with my kids - the property is new, easy to get to from I-81, clean and the staff were incredibly friendly and helpful. Upon arrival they had the flexibility to put us in a suite to accommodate the stroller and energies of 2 little kids. The bed was comfortable the room was clean. The indoor pool worked well for allowing my girls to burn some energy before getting back into the car for another day on the road. At every turn, the staff offered help. I will definitely stay there again with future travels.
July 2, 2013
Rated 5.0 out of 5.0 by Craven Great Facility
Your facility was clean, the staff were friendly and the popcorn was a great addition. That was my first time in a Holiday Inn Express where they served popcorn, way to go.
July 2, 2013