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Rated 4.6 out of 5 by 196 reviewers.
Rated 5.0 out of 5.0 by Allegheny Graduation Request Thank you for the wonderful weekend stay for my family as we celebrated our eldest son's graduation. You allowed us to just focus on the event rather than complaints regarding our lodging. We have stayed at this site before and will continue to do so. May 14, 2014
Rated 4.0 out of 5.0 Visita de negocios en excelente hubicacion El hotel esta ubicado en una zona excelente para los visitantes de negocio, placer o compras en pensilvania. May 12, 2014
Rated 5.0 out of 5.0 by Another great week in Grove City Did not get an upgrade this week, but I think it was because the clerk was not empowered to do so. (checked in after 11 PM). Everything else was great. May 12, 2014
Rated 5.0 out of 5.0 by Pleasant Place to Stay The front desk staff (especially Paula) is a real plus for this property. They are welcoming and helpful in assisting to travelers inquiries. The rooms are comfortable, clean and the property is well maintained. We'll be back!! May 7, 2014
Rated 5.0 out of 5.0 by Great stay Recognized for reward status and upgraded every visit. Very friendly and helpful staff. Plenty of outlets around the room, so you aren't stuck at the desk. They changed the breakfast selection while I was there... for the better. Just don't try to find a restaurant on your own, ask for recommendations, the staff will steer you well. May 5, 2014
Rated 5.0 out of 5.0 by Great stay! Clean room, great service, would stay again. Highly recommend. April 16, 2014
Rated 5.0 out of 5.0 by Last night heading home to Ontario from Florida We've found Grove City to be an ideal spot to spend our second & last night on our way home from Florida. This is our second time at this hotel. The staff are friendly & go out of their way to assist if required. We'd brought a bottle of wine in to have in our room & a lady at the from desk immediately arranged for us to have 2 glass wine glasses rather than using the plastic/styrofoam glasses in the room.....a nice touch! We'll definitely stay at this hotel on future trips. April 8, 2014
Rated 5.0 out of 5.0 by We'll managed hotel. This has been a return visit. We felt very comfortable and from check-in to departure we received all-around friendly service. Retired Canadians April 8, 2014
Rated 5.0 out of 5.0 by Enjoyable stay Front desk staff couldn't be more accommodating. Had great suggestions and information at the ready. Would definitely stay here again. April 2, 2014
Rated 5.0 out of 5.0 by The BEST place to stay by Premium Outlets Grove City Cost is only a little bit more than the other hotels in the area but, worth every dollar! Very clean, modern accommodations. Exceptional service. Bonus breakfast too. March 19, 2014
Rated 5.0 out of 5.0 by Excellent Neat and clean. Very cooperative staff. Comfortable bed. Enjoyed stay!!! March 13, 2014
Rated 5.0 out of 5.0 by Location This hotel is close to highway 79 just north of Pittsburgh and is easy to get to from the highway. There are several restaurants and gas stations close at hand. The biggest plus is that it is across the road from the Grove City Outlet Mall It is a one minute ride to dozens of stores. The hotel also has a great pool and hot tub for after shopping relaxation.. March 10, 2014
Rated 5.0 out of 5.0 by Room for two Very nice hotel . We used the pool and hot tub and they were ever so nice and clean. It was a very nice get away weekend. The staff was ever so friendly. February 27, 2014
Rated 4.0 out of 5.0 by Very clean We had a suite with the jacuzzi The room was very nice is was a bit hot inside the temperture outside was 25. Degrees and yet we had to put on the air conditioning lol crazy The people were VERY friendly The pool was nice and clean We will be back Joan February 27, 2014
Rated 5.0 out of 5.0 by Great breakfast,swimming,hot tub, and workout room. Every year before Camp opens, we get together for a fun week-end. Holiday Inn Express was our choice this year. Great choice, staff, and rooms. The rooms were very clean and comfortable. Thank you to the Gen. Mgr., and staff. February 26, 2014
Rated 4.0 out of 5.0 by Nice staff. Good value The only problem was the hot water would not stay warm verry long when taking a shower. Outside temps were below zero all three nights I stayed there but a cold morning shower is not good. Otherwise nice place. February 3, 2014
Rated 4.0 out of 5.0 by Quick Express Little off the beaten path, but a comfortable stay. January 28, 2014
Rated 5.0 out of 5.0 by wonderful stay Your hotel was very clean. The rooms were extremely clean and neat. All the staff we encountered during our visit were very friendly and helpful. We definitely will return to your hotel in the future! January 14, 2014
Rated 5.0 out of 5.0 by Paula remembered my name and how to pronounce it!!!! wow!!! my surname is two mouthfuls LOL and checkin lady remembered it 2 hours later and pronounced it better than I can. OMG...popcorn too and an awesome continental breakfast Nice comfy pillows and mattress given the number of children....must be super kid friendly and for shoppers - a quick ride to the outlet mall Internet was fast and coffee was good excellent value January 7, 2014
Rated 5.0 out of 5.0 by Good location and very friendly staff The front office folks were very customer service oriented and friendly. The breakfast lady was quite helpful and direct to help people. January 3, 2014
Rated 5.0 out of 5.0 by tileguy49 My wife used our rewards night to stay with her girlfriends at this property so that they could do a bunch of christmas shopping at the outlets and they thought the property was super clean and the staff was wonderful! thank you for helping making this a memorable expeirience for them!! December 11, 2013
Rated 4.0 out of 5.0 by Getaway I travel a bit for business. This is an excellent facility. Hope to stay here again! November 28, 2013
Rated 5.0 out of 5.0 by Been my choice for years I have business in the area each month and have been staying at this Holiday Inn Express for years. There are 5 hotels in this area to choose from and I continue to stay here. The staff are always pleasant and helpful. Rooms are always clean and fresh. The breakfast buffet is always stocked no matter when (during designated time) you go. Coffee always available and hot 24/7 (which is a must for me). Last visit I needed a cork-screw and yes they had one. (made my nite.) Will be staying with them next month and beyond. November 24, 2013
Rated 5.0 out of 5.0 by MAM63 Perfect place to stay. I arrived late and without reservations. The staff was extremely pleasent. There are nice places to eat very close by. Coffee 24/7! Easy access to interstate but far enough away to be quiet. I will be staying there again! November 18, 2013
Rated 5.0 out of 5.0 by wonderful experience We are so happy that we chose this hotel for our girl's shopping trip. We were greeted by a very friendly worker at the desk and she was so helpful in informing us about our dining options nearby. She also gave us menus and coupons. The room was very clean and comfortable and the shower was AMAZING!! Breakfast was good. We will definitely come back and stay here again!! November 16, 2013
Rated 1.0 out of 5.0 by terrible stay old worn out bed sheets and pillow cases Way overpriced for what u get the walls were papper thin could hear everything conversations tv etc could not sleep all night called to report it. The bed sheets were disgusting so thin and worn out they felt old and like they were not changed for a month. The pillow s had no foam broken and no firmness I have stayed at many other holiday inns and never had this experience. This hotel looks good from the outside but very run down and tired inside I will never stay there again and will not recommend it to my friends and family. It was not a good experience. October 29, 2013
Rated 5.0 out of 5.0 by First impressions say so much! From the booking of reservation, had to change a few things over the phone and the wonderfully cheerful and helpful front desk greeting we received. I would definitely return to your hotel :) October 23, 2013
Rated 5.0 out of 5.0 by Great service, great room, great bed. I stayed one night at this hotel while I was in the area on a shopping trip. I have stayed in this hotel in the past (3+ years ago) but never reviewed/rated it, and don't recall details of those visits. This recent visit however, was excellent. The staff at the front desk was friendly and welcoming. They were very understanding of an issue I had with my original booking, and rectified it without any questions. My room was larger than expected (I think I had a king suite, as opposed to just a regular king room#, clean, and despite being in a location near the elevator, it was very quite. The bed itself was FANTASTIC - clean and noticeably soft linens. The a/c was fairly loud, but I'm used to similar noise with my own a/c unit, and wasn't bothered by it. The bathroom was clean, and the shower was great #excellent water pressure#. Breakfast food was fairly typical of hotels, but I can't complain as I managed to get items that were suitable for myself. The only suggestion I have is to provide guests with a 'summary page/card' of available amenities in the hotel #e.g. breakfast and pool hours#, along with additional information for locations in the area #e.g. discounts at local eateries#. The front desk staff was very knowledgeable regarding this information, and did list it to me upon my arrival, but I subsequently forgot much of it! I'm confident that had I asked for this information again, it would have been provided, however I didn't. Also, this information could very well have been provided within my room #e.g. on the desk# however I did not look. October 17, 2013
Rated 5.0 out of 5.0 by Employees very helpful and pleasant. Only problem I had was the bed was too soft for my back; I had a spinal fusion 5 years ago. My husband and I were very happy with our experience. We will choose Holiday Inn Express over the Hampton Inn next door. October 9, 2013
Rated 5.0 out of 5.0 by more than expected Loved our stay at HIE. It was much more than expected and it was a welcomed surprise. The hotel was the best part of the stay. Room (Jacuzzi Suite) was spacious, clean, and very inviting. The staff was above par, and the cleaning ladies made my stay! They were really attentive to what products we used and made sure to put a little extra in our room. Will stay at this hotel everytime we are in town! October 9, 2013
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