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Rated 4.6 out of 5 by 182 reviewers.
Rated 5.0 out of 5.0 by Great location. Friendly staff. Clean room. We stopped by grove city as a half way point to Washington DC. Spent the night in holiday inn. The location is really close to the outlet mall. Hotel staff are friendly. Breakfast is good. And the rooms are clean. I would recommend this hotel. August 21, 2013
Rated 5.0 out of 5.0 by Excellent Stay! We went to Grove City Premium Outlets for some shopping on August 2 and had an excellent stay at this hotel located just a 2 min drive to the mall. 1) Paula at check in was friendly and helpful, and gave us coupons and information 2) Room was perfect.. super clean, and nicely decorated (we had a King Jacuzzi suite), and had Bath and Bodyworks products, two flat screen TVs, mini fridge, microwave, comfortable bed with nice bedding & towels 3) Breakfast was great! My daughter loved using the pancake machine (me too), very tasty cinnamon rolls, yogurt, cereal, bagels, etc 4) Swimming pool was nice and clean.. my daughter spent lots of time there and shallow end only 3 feet deep which is perfect for young kids 5) Nice extra touches: at check in, we received 2 complimentary bottled waters (the last hotel we stayed at charged $6.95 for bottled water!), there was a water cooler with lemon slices in the lobby to drink, free popcorn in lobby, free newspaper, etc 6) Smoke-free!! So there were no smoke odors We'll definitely stay here next time we visit the mall... we had a perfect stay and really loved this hotel very much! August 19, 2013
Rated 5.0 out of 5.0 by Great Hotel in a Great Location I stayed at this Hotel in August 2013, after first staying here in 2010. Both of my stays have been for business reasons, where I was utilizing the meeting room(s) for multiple days. The Hotel is very well maintained, is in very good condition and the Staff are all very kind and willing to help in any way that can to meet your needs/ desires. I was so impressed, that I scheduled a full weeklong meeting at this facility next month. The nearby resturants, and Outlet Mall are also a plus for this location as well as the ease of being just a short distance from I-79 off of exit 113. August 17, 2013
Rated 5.0 out of 5.0 by First shopping trip with my 6 year old son From the moment we walked in the staff were friendly and accomodating. My son, excited to be in the United States for the first time, was thrilled with the hotel. He LOVED the popcorn machine (and staff made sure that they kept up with his appetite! :) We took advantage of the pool/spa and movie service. When he awoke in the morning, he said, "it can't be morning yet...this is the life!" Thank you for creating a hotel that was not only comfortable for an adult stay, but a young busy boy as well! August 14, 2013
Rated 5.0 out of 5.0 by Clean and Modern When we checked in, the friendly desk clerk asked us which floor WE would prefer, instead of being told. We chose a room right across from the pool since we have kids. There was no extra noise from the pool or doors slamming. The room was clean and updated. The free breakfast is actually a big buffet which was frequently replenished. I forgot an expensive item in our room and reluctantly called the next day to see if they found it. They found it (plus a forgotten shirt!) and it was couriered to me the next day. We'd definitely stay here again. August 12, 2013
Rated 5.0 out of 5.0 by Wonderful Staff Paula at the front desk makes us feel like we're staying with friends. We always stay there when we are in the area. August 10, 2013
Rated 4.0 out of 5.0 by Great bed for comfort and the staff were amazing. From a two week trip that had us staying in 5 different locations, the Holiday Inn Express in Grove City, PA was the best. It was clean, the staff were outstanding and the free breakfast was another added bonus. We will stay there again in a heartbeat. August 8, 2013
Rated 5.0 out of 5.0 by Helpful staff We enjoyed our stay! The staff was very helpful with directions. The room was clean & comfortable. After a day of driving & shopping, the cold water with lemon in the lobby hit the spot :). The breakfast selection was excellent, unfortunately the pancake machine was not working properly. I would stay here again. July 31, 2013
Rated 2.0 out of 5.0 by not worth the price check in staff was cold not really friendly. pillows - lumpy only one on each bed was firm towesl - old and over used (scratchy). Bathtub tap hard to shut off Bedside lamps hard to turn on July 29, 2013
Rated 5.0 out of 5.0 by Great service and nice hotel Enjoyed our stay at this hotel. Paula, at the front desk, was very pleasant. We loved the fresh popcorn that was available. The morning breakfast was one of the best we have ever had. We really liked using the pancake making machine, and wish all hotels had one instead of waffle makers because there was no mess. July 20, 2013
Rated 5.0 out of 5.0 by Very Accommodating Very accommodating .Would stay again if I am ever in the area. July 18, 2013
Rated 5.0 out of 5.0 by We love Paula The lady who checked us in was AWESOME!! She was friendly, conversed with our children, was knowledgeable about the area...it was just a great place. If I had a question, she could answer it. Everyone was friendly, including the breakfast staff. I wish you had waffles, though, but I was thankful for bacon. July 10, 2013
Rated 5.0 out of 5.0 by Good Service, Friendly Staff This was my fifth visit to this Inn. The place is very well run, clean, and with valued amenities. A special shout-out to Paula, the reception host who helped make my stay even more enjoyable. July 8, 2013
Rated 5.0 out of 5.0 by Great for an overnight with kids I stayed here traveling north with my kids - the property is new, easy to get to from I-81, clean and the staff were incredibly friendly and helpful. Upon arrival they had the flexibility to put us in a suite to accommodate the stroller and energies of 2 little kids. The bed was comfortable the room was clean. The indoor pool worked well for allowing my girls to burn some energy before getting back into the car for another day on the road. At every turn, the staff offered help. I will definitely stay there again with future travels. July 2, 2013
Rated 5.0 out of 5.0 by Great Facility Your facility was clean, the staff were friendly and the popcorn was a great addition. That was my first time in a Holiday Inn Express where they served popcorn, way to go. July 2, 2013
Rated 5.0 out of 5.0 by Good service and comfortable hotel The hotel is very good locted for a shoping trip, also has god amenities to go with family, excelent for some relax days with family convined with shoping. June 21, 2013
Rated 5.0 out of 5.0 by Great Place I stay here often. Very clean place. Only down fall is the business center.....YOU NEED TO GET US A NEW PRINTER!!!!! June 11, 2013
Rated 5.0 out of 5.0 by Liked my stay. Helpful and efficient staff. Clean. Quiet. Would stay again. June 11, 2013
Rated 5.0 out of 5.0 by Girls shopping trip Front desk staff were very friendly and helpful! Hotel was clean and comfortable. Would definitely stay here again when visiting the outlets! June 6, 2013
Rated 5.0 out of 5.0 by Good clean room All was OK. Nice staff, very helpful. Would stay again if in the area. June 5, 2013
Rated 5.0 out of 5.0 by Outstanding staff! We have stayed at a number of Holiday Inn's across the country and the staff at Grove City, PA was absolutely amazing!! Paula greeted us with a warm inviting welcome with our late arrival and Katie went out of her way to find a stylist to do an "updo" on a Sunday for the wedding we were attending. I would definitely stay at this Holiday Inn again! June 1, 2013
Rated 5.0 out of 5.0 by Great stay! Even though we arrived late, the front desk was cheerful and funny. Treated us very well, and the room was spectacular! Thank you so much for the great Platinum treatment. Breakfast made my picky husband happy and we will be back the next time we are in that part of Pennsylvania. May 23, 2013
Rated 5.0 out of 5.0 by quiet & comfortable quick check in with friendly staff. Nice big comfy room. As soon as we got to our room we tried to use the phone, but it wasn't working. we started to press buttons & apparently alerted the front desk to our problem. Within a very few minutes, maintenance staff were at our door to quickly resolve our problem. Breakfast was nice. We've stayed here once before & will stay again!! May 21, 2013
Rated 5.0 out of 5.0 by Awesome for outlet shopping! I always stay at this hotel when I make a shopping trip to Grove City. The staff can't seem to do enough for you (and I mean this in a good way). It was never difficult to find someone on staff if there was something that was needed. I love that there is coffee/tea/hot chocolate available all day, every day, and the popcorn is a nice treat as well. Good breakfast selection, with healthy options (hard boiled eggs, cheerios, yogurt etc). Lots of available parking as well, which is a relief. The only thing I wish this gym had were some free weights in the cardio room. Other than that, we'll be back in a few months! :) May 3, 2013
Rated 5.0 out of 5.0 by Great place to stay. Excellent Holiday In Express We have stayed at this hotel several times. It is always excellent - room, facilities, service and breakfast. It is one of our facvorite Holiday Inn Expresses. April 29, 2013
Rated 5.0 out of 5.0 by Fine place to stay All the usual positive features that make me choose Holiday Inn Express wherever I can, yet even nicer than most. Staff was very friendly, and gave us a complementary suite upgrade as priority club members. Had a great stay. April 21, 2013
Rated 5.0 out of 5.0 by Good Stay I would definitely recommend this property if you are considering an overnight stay in the Mercer area. The facility is up to date, modern and clean. The staff is friendly and willing to make your stay comfortable. The only downfall was our heater/air conditioner unit. It definitely made noise throughout the night. If you are a light sleeper this may be a problem. All in all a great stay. April 20, 2013
Rated 5.0 out of 5.0 by Convenient for restaurants and shopping Have stayed here on 4 different occasions going down and back to Florida. Very clean, comfortable beds and room. Pleasant staff and a good choice for breakfast. Also like coupons available for discounts at local restaurants and outlet mall. Elephant & Castle is our favourite and is close to the hotel. April 15, 2013
Rated 5.0 out of 5.0 by Excellent We had a great stay. Staff was friendly and hotel was clean. April 14, 2013
Rated 5.0 out of 5.0 by Excellent overall accommodation We have stayed at a number of HI Express locations in the U.S., Canada & the U.K. & have never been disappointed. We would like to especially mention Paula who greeted us at this location. She was extremely, friendly, helpful & had a warm personality which made our experience the best ever. Thanks Paula! April 14, 2013
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