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Rated 4.6 out of 5 by 174 reviewers.
Rated 4.0 out of 5.0 by I was traveling on business Great place to stay . Staff was friendly and helpful. Go for it you eiil not regret it. February 3, 2013
Rated 1.0 out of 5.0 by Smoking The employees' cigarette smoking permeates the rooms, especially my 3d floor room located directly above the smoking area. January 22, 2013
Rated 5.0 out of 5.0 by Birthday Stay 1/5-7/13 I only have one semi-negative comment (I make this comment on all my stays),and that is I wish IHG would offer a larger breakfast selection and stronger coffee. That said, I must say that this was one of the best stays we ever had. The staff were very accomodating (and at all hours)and welcoming. Upon arrival we were offered bonuses not just for platinum members but also to shop and eat at and around the Grove City Outlet. The reccomendation to eat at Elephant and Castle was oustanding! The menu items are so close to to actually dining in a pub in Great Britain so I was pleasantly surprised. We booked a king room and were upgraded to the Honeymoon Suite. The room was beyond comfortable and the jacuzzi was an added bonus.My husband keeps raving he can't wait to return. January 18, 2013
Rated 4.0 out of 5.0 by Comfortable bed however not soundproof enough Comfortable bed, clean hotel, very good service (front desk, cleaning and breakfast). Unfortunately, the guests across the hall were very inconsiderate and were noisy in the morning. The woman talked in a very loud voice, and it was louder than her grandchild. If the room doors are more soundproof, then our stay would be very very nice. January 2, 2013
Rated 5.0 out of 5.0 by Great facilities and Service staffs I am a regular and always stayed at this hotel for years. Will recommend friends to stay. Excellent work ! January 2, 2013
Rated 5.0 out of 5.0 by Great Service The staff exceeded all expectations, very freindly and helpful December 14, 2012
Rated 3.0 out of 5.0 by Room was a little dated, service was very good The staff was very friendly and helpful. We found the room noisy, our fridge compressor, ceiling exhaust in bathroom. We would stay again. December 3, 2012
Rated 5.0 out of 5.0 by Great Hotel I enjoy this hotel .....very nice place to stay at November 22, 2012
Rated 4.0 out of 5.0 by Great staff; hot water an issue I stay at this hotel a lot. It is a nice hotel, in a great location. Most times I would give this hotel a 5/5. The staff are helpful and kind and they go out of their way to make you feel comfortable. My only issue with this hotel is that during two different stays there has been no hot water for a shower. This is usually not a problem, but like I said I've had it happen to me two times. November 21, 2012
Rated 4.0 out of 5.0 by Great service I stayed at the Holiday Inn Express in Grove City recently for business. I'm a business traveler, so I've stayed in many hotels across the state. The HIE in Grove City is comparable to the best hotels in the state. The staff was very knowledgeable, friendly, and helpful. The room was comfortable and quiet. The only recommendation I would make for an improvement would be to install an automatic sliding door at the entrance. Having to pull a luggage cart through a manual door while holding it open was pretty inconvenient. Also, the water was very soft and odorous, though this seems to be a problem throughout the area, not just at the HIE. November 14, 2012
Rated 5.0 out of 5.0 by Two Days while on educational business This is a clean and fairly priced hotel. The staff is freindly and courteous. Pat, who prepares the complimentary breakfast, is a wonderful example of hospitality. If I could hire her, I would. November 11, 2012
Rated 5.0 out of 5.0 by New and Staff was great I would stay again- popcorn and cookies in the evening were a great touch. Very clean and property looks brand new. October 25, 2012
Rated 5.0 out of 5.0 by Comfortable bed but noisy at night My family and I came there for a shopping spree at the outlet mall next door. Everything was great, the staff service, the beds, the restroom. Except that it can get quite noisy at around 11:00pm-1:00am, I can hear banging of beds and wall/door. It frustrates me because i can hear it from my bed and I was trying so hard to fall asleep. The breakfast and variety is quite okay too. October 15, 2012
Rated 5.0 out of 5.0 by nice, clean Beautiful surrounding. Comfortable area and great breakfast October 13, 2012
Rated 5.0 out of 5.0 by Service Your front desk staff - especially Paula - is exceptional. They are out going, pleasant and offer local points of interest information. Fun group and a credit to the Grove City HIE franchise. October 5, 2012
Rated 3.0 out of 5.0 by Not very clean We have been using Holiday Inn Express for many years but we were very disappointed this time. The room didn't appear to have been used in quite some time and really needed a good cleaning. There was popcorn kernels on the carpet and heavy dust on the furniture. The carpet needed a good vacuuming. September 29, 2012
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