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Rated 4.4 out of 5 by 41 reviewers.
Rated 5.0 out of 5.0 by Great Hotel This hotel has everything you need to relax and work, located near to Gran Plaza, restaurants, shuttle service and excellent staff. The rooms are very spacious. July 23, 2014
Rated 5.0 out of 5.0 by GREATB SERVICE VERY GOOD, THE QUALITY THAT I EXPECTED. AS YOU KNOW I AM A FREQUENT CUSTOMER AND A PRIORITY CLUB MEMEBER. FROM MERIDA WE WENT TO PLAYA DEL CARMEN AND STAY AT THE HOLIDAY INN EXPRESS FOR 3 DAYS,FIRST OF ALL I WANT TO TELL YOU THAT I AM AN AMPUTEE, I REQUIRED A HANDICAP ROOM. THEY PUT ME IN A NEW PART OF THE HOTEL, FIRST OF ALL THE ROOM THAT THEY ASSIGNED ME WAS TOO FAR FROM THE LOOBY AND RESTAURANT, WAS SMALLER THAN WHAT I AM USED TO, TO GET TO THE ROOM THERE IS A RAMP THAT I, HAVING 76 YEARS OF AGE, COULD NOT GO UP OR DOWN BY MYSELF, IT WAS TOO STEEP, EVEN MY WIFE COULD NOT PUSH MY CHAIR WITH EASE. IN THE RESTAURANT I COULD NOT GET TO THE BREAKFAST BAR BECAUSE THERE WAS NOT A WAY TO GET TO IT, THERE WERE SO MANY TABLES, THAT I COULD NOT MOVE WITHOUT BOTHERING OTHER GUESTS,I NEED IT TO PRINT A DOCUMENT, I WENT TO THE BUSSINEES CENTER,AFTER EXPENDING MORE THAN AN HOUR WITHOUT AIR CONDITIONING, COULD NOT PRINT THE DOCUMENT, THE MACHINES ARE SO OLD THAT THE OPERATING SYSTEM IS STILL WINDOWS XP, DEFENITLY THAT IS NOT THE QUALITY THAT I AM USED TO FROM A HOLIDAY INN HOTEL, THE AEREA OF THE MEXICAN CARIBEAN IS ONE THAT IS VISITED BY PEOPLE FROM ALL THE WORLD, IT NIS A SHAME THAT THE FACILITIES DO NOT MEET THE QUALITY EXPECTED. I HAVE ALWAYS GIVEN THE HOLIDAY INN HOTELS AN EXCELLENT RATING, BUT THE ONE IN PLAYA DEL CARMEN, I CAN NOT GIVE EVEN A MEDIUM RATING. I HOPE THIS COMENTS ARE OF USE TO YOU TO BRING THIS HOTEL TO THE QUALITY THAT IS EXPECTED. July 15, 2014
Rated 5.0 out of 5.0 by El mejor valor y servicio por lo que se paga Este hotel tiene un servicio y personal de primera. Sus instalaciones son excelentes, la comida es justo lo necesario que necesita un viajero para empezar el día. La habitación es cómoda y relajante. El internet funcionó de maravilla. No tuve ningún contratiempo durante mi estancia. Felicidades a todo el equipo que hace esto posible para que los cleintes quieran volver. July 10, 2014
Rated 5.0 out of 5.0 by Necesitan mejorar!!! El reloj despertador de la habitación no servia, lo cual ocasiono que la primera mañana yo llegara tarde a una reunión. Ofrecen servicios de alimentos por la noche según varios menús en la habitación, pero ninguno de ellos era funcional, unos atienden hasta la 6 PM y otros sencillamente me indicaron que ya no contaban con servicio de entrega, les recomendaría actualizar esa información para que sus huéspedes puedan solicitar alimentos. July 8, 2014
Rated 5.0 out of 5.0 by Disponibilidad de transporte Hotel nuevo. El transporte del hotel da una gran ventaja para traslados relativamente cortos en la ciudad. Practicidad eficiente en los diferentes servicios del hotel. July 5, 2014
Rated 5.0 out of 5.0 by ME GUSTÓ EL PRECIO , LA ATENCIÓN, SERVICIO Y CONFORT ES EL ADECUADO A MIS NECESIDADES DE ESTADÍA EN LA CD. DE MÉRIDA. VIAJO POR CARRETERA DESDE UNA CIUDAD A 350 KM. Y LA RAPIDEZ CON QUE SE ME ATIENDE Y PUEDO DESCANSAR ES MAGNÍFICA. SALUDOS. July 5, 2014
Rated 5.0 out of 5.0 by Realmente estrategico!! El Hotel Holiday Inn Express Mérida, tiene una localización única, cerca de las mejores plazas, centros de negocios, centro de convenciones. Los principales centros turisticos de playa como Progreso, Tel-Chac puerto, Celestum se sitúan a unos minutos. Una experiencia muy agradable, ya que puedes relajarte en un ambiente de descanso. El personal te brinda un servicio amable y profesional, te hacen sentir en casa. El servicio de buffet, de primera, brindando una gran calidad en los alimentos, solo pediria una mayor variedad de estos. En resumen "Un servicio de gran valor y calidad". July 3, 2014
Rated 5.0 out of 5.0 by CAMA COMODA Y SERVICIO EXCELENTE ME GUSTO MUCHO EL HOTEL PORQUE ESTA MUY COMODO Y PARA DESCANSAR Y OLVIDARSE DE TODOS LOS PROBLEMAS QUE TENEMOS , MUY LIMPIO Y TRANQUILO Y COMODO . SI REGRESO A ESTE HOTEL YA QUE ME GUSTO . MI ESPOSA TAMBIEN LE GUSTO Y LO PASAMOS MUY BIEN . June 26, 2014
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