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Rated 3.8 out of 5 by 202 reviewers.
Rated 3.0 out of 5.0 A few issues We booked our stay for two nights. Upon arrival the heater fan in our room was very loud. The staff very graciously moved us to a new room. Our first night was great and breakfast fantastic. We left the hotel for the day and returned late in the evening to find the keys to our room wouldn't work. I went back to the front desk and was given two new keys. We entered our room to find it was just as we had left it 14 hours earlier! The bed had not been made and the towels were in a pile. When the front desk was contacted I received a brief apology and she did bring us fresh towels. Upon check out the desk attendant said she would give me extra reward points which was nice. I was just disappointed in the stay. I was told several staff members had not come in that day and I understand staffing issues but disappointing. November 23, 2015
Rated 5.0 out of 5.0 by Amazing Customer Service Joe at the front desk went above and beyond from the moment I booked my weekend getaway until I exited. He was courteous and met all of our needs to make the weekend relaxing. I would definitely return again! November 20, 2015
Rated 5.0 out of 5.0 by Nice little hotel Stayed here as a last minute "staycation" to give the kids a place to swim. Staff was great and the room was very nice! We love the Holiday Inn Express breakfasts, though it would have been AWESOME to have salsa and/or hot sauce to go on the eggs! My son now wants a pancake machine. November 18, 2015
Rated 5.0 out of 5.0 by Easy stay Great Service, I was able to get in and out very easy, with no complications. our room was satisfactory and we had a great stay. I was here for a wedding and this was the cheapest option around. If I'm in the area again I will gladly stay here. November 5, 2015
Rated 5.0 out of 5.0 by excellent stay this was a relaxing night in a quality hotel, large room, spacious with all the amenities necessary. we were close to our restaurant and attractions that we had planned October 30, 2015
Rated 5.0 out of 5.0 by Easy location for Interstate traveller great location, easy to get to. Great value.Clean rooms and common areas. Friendly staff. This is my go to hotel in the greater Hartford area (when travelling towards NYC). October 29, 2015
Rated 5.0 out of 5.0 by Good overnight stay Check in was quick, the room given was on the top floor right next to the elevator and ice machine. Upon entering the room we could hear a constant noise and vibration. We returned to the front desk and asked if we get another room and they immediately gave us a room further down the hall which was much quieter and no vibration throughout. The stay was nice, room clean and bed comfortable. The breakfast was the standard HI breakfast that we have had at many other HI's. We used our Choice Privileges anniversary night, as it was getting close to expiring. We were surprised to be charged 25.00. In the past we never had any charge when using an anniversary night, and not sure why we were and that's why I gave the value 4 stars instead of 5. October 29, 2015
Rated 5.0 out of 5.0 by Clean and tidy nice place, but the bed was very hard. Free upgrade to suite. October 21, 2015
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