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Rated 3.7 out of 5 by 185 reviewers.
Rated 4.0 out of 5.0 by Courteous staff, nice hotel Needed a place to stay after a long day at Lake Compounce and try to find a Holiday Inn Express when possible. The staff were great, room was nice comfortable and spacious. August 19, 2015
Rated 5.0 out of 5.0 by Outdoor appearance There was an enormous amount of cigarette butts laying on the ground at the front entrance. No one cleaned it for the 12 or so hours that we were there. August 19, 2015
Rated 2.0 out of 5.0 by Comfortable Stay I gave a "fair" rating because I used the IHG Apple App to book a room for this hotel for me and my traveling business associate. I booked two rooms. Upon arriving, I instructed the desk staff I would be charging one room under my name and rewards and to give the second room to my traveling associate. This process seemed smooth until in the morning. In the morning, my Rapid Check out receipt had my associates name on the receipt, and did not have the ending credit card printed, so I assumed his card was charge to my room because his membership number was on the receipt. So I asked the desk staff to fix it because I have to turn in business expenses. I got a new receipt with my name and membership number. My advice is DO NOT BOOK multi-book under one reservation with the IHG app if you need to charge different name or membership rewards, apparently that is a confusing process for IHG computer systems. PS: this happened all week to me at other hotels. August 18, 2015
Rated 5.0 out of 5.0 by Great place to stay Place was welcoming and comfortable. People were excellent and everyone was friendly. August 18, 2015
Rated 5.0 out of 5.0 by Comfortable hotel and excellent staff As with all IHG hotels I stay at the experience is always to my utmost satisfaction. This is why I only stay at an IHG hotel whenever possible. August 6, 2015
Rated 4.0 out of 5.0 by It can be one of the best HI Express I will definitely stay in this hotel when I visit the area in the future. Convenience location , Newly renovated, comfortable, good size rooms and reasonable price. The only (minor) problem is the staff. Although many are very friendly and professional but some are way below expectations (cleaning team). I am sure that the hotel management is aware of that problem and it should not be a hard problem to fix. Beside that, we had a pleasant stay. August 5, 2015
Rated 4.0 out of 5.0 by Comfortable bed and excellent service Great Hotel love everything about it. Will stay again no question the only things that were missing were the much needed appliances to make the rooms more accessible. Which were a microwave, refrigerator and a removable shower head and then you would really have a hit ! Thank again, Holiday Inn Express Suites in Meriden, CT August 4, 2015
Rated 2.0 out of 5.0 by Room Not Made Up Assigned room was not completely cleaned and readied for occupation. Beds were not made. No towels in bathroom. Looked as though cleaning staff had begun cleaning the room, and was distracted and did not finish. Front desk directed me to another room that was in another part of the hotel. July 31, 2015
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