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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: MERIDEN
  • Distance From Hotel: 2.0MI
  • Local time zone: GMT-04:00

Check In: 4:00 PM Check Out: 11:00 AM

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa



  • Number of Rooms:6
  • Parking
  • Service Animals Allowed



  1. English
  2. Spanish

Pet Policy

Pet Policy

Service animals only are to be allowed in the hotel with prior authorization.



  • Number of parking spaces:248
  • Car Parking Available
  • Hotel is not responsible for theft or damage to vehicle, please secure all valuables.


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas



  • Total number of rooms:91
  • Total number of suites:15
  • Total number of rooms with only one bed:39
  • Total number of rooms with only double beds:52
  • Total number of non-smoking rooms:91
  • Total number of rooms for the physically challenged:6
  • Interior corridor
  • Total number of floors:4
Welcome to the Holiday Inn Express & Suites Meriden. Our hotel is built with 3 floors, 91 large rooms including junior suites and executive two room suites. Our hotel is designed with the business and family travelers in mind, offering the latest high tech amenities such as high-speed wireless Internet access, data port, 32-inch flat panel TV's, coin operated guest laundry and business center. For our health conscious guest, our hotel offers a universal fitness center sided by our indoor heated pool.
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Welcome to the Holiday Inn Express & Suites Meriden. Our hotel is built with 3 floors, 91 large rooms including junior suites and executive two room suites. Our hotel is designed with the business and family travelers in mind, offering the latest high tech amenities such as high-speed wireless Internet access, data port, 32-inch flat panel TV's, coin operated guest laundry and business center. For our health conscious guest, our hotel offers a universal fitness center sided by our indoor heated pool. All guests are welcome to join our Great Room where we serve our complimentary continental breakfast every morning. Conveniently located on Berlin Turnpike/CT-15 S/US-5 S, you must make a U-turn at the second light and we are the first driveway entrance on the right hand side. Our hotel gives you easy access to I-95 and I-84. Whether you are in the area for a night or extend stay, our hotel will make it convenient and cost effective.
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Our newly built Meriden, CT hotel's accommodations offer the very latest high-tech amenities including free high-speed, wireless Internet access, Data port, and 32-inch flat panel TVs.

Guest Reviews

Rated 3.9 out of 5 by 98 reviewers.
Rated 5.0 out of 5.0 by Excellent Front Desk Support Very nice property - great pool. Nice layout - good separation of event attendees from different events. June 26, 2014
Rated 5.0 out of 5.0 by Great Service The entire staff is professional, warm and efficient. June 24, 2014
Rated 5.0 out of 5.0 Best Thing about Connecticuit While I Found my first trip to Connecticut more than underwhelming and unfriendly, the staff and service at the Crowne was hands down the best part of my stay. Out of all the people I encountered while in town to work the Traveler's Championship; the staff at the Crowne were by far the friendliest and most hospitable people I ran into. George the engineer was so kind to drop me off at my location within TPC via the shuttle every time I needed a ride, though it was not necessarily his job assignment. Brittney at the front desk was more than accommodating in helping me extend my checkout time and aid me in my search for other hospitable people outside the hotel. Roshawn the shuttle guy took me just up the street so that I could catch dinner; yet it was by far the best service I probably have ever received. He was personable, friendly, very professional and in that short time, I felt went above and beyond just dropping me off and picking me back up. There was another woman at the desk with an accent that I found to be very helpful and very welcoming, by the far the only good welcome I received while in town. Also, not sure who was my housekeeper while I stayed, but she did an excellent job! I felt as though I was coming home to a room made up by my mother! She went the extra lengths to organize all of my toiletries on the counter every day, and any clothing I left on the foot of the bed, such as pajamas; she laid out for me very neatly daily after making my bed. Overall a great experience, especially being away for home and having to stay for 6 nights. Very comfortable, and I am very appreciative of the customer service I received during my stay. Should I ever come back to CT (not very likely!) I would definitely stay or recommend this hotel to others!! Thank you so much for everything guys!! June 23, 2014
Rated 5.0 out of 5.0 by just like it should be have stayed at the Cromwell Crowne Plaza several times before - often for several days for events at Wesleyan College - the location is convenient to route 91, without being affected too much by the noise from it. The staff there is always helpful and courteous - this stay was no exception. Check-in was instantaneous - and when my son, who was travelling with me, needed a toothbrush, it was quickly supplied. This stay was a quick in-out, so didn't use the facilities much, but in the past we've enjoyed the pool area and fitness room, which is nicely appointed and has an adjoining locker room with showers., June 19, 2014
Rated 5.0 out of 5.0 by Great Service Everyone was friendly starting from the front door to housekeeping staff. June 17, 2014
Rated 4.0 out of 5.0 by Slept really well I loved the feel of the bed, and the microwave and mini fridge were great. The location is excellent, couldn't be easier. Recommend. June 13, 2014
Rated 5.0 out of 5.0 by Incredible Service This hotel has the best service ever. Whatever you want, they will make sure you get it. The people are very friendly and go out of their way to make you feel comfortable. The business center is excellent. I would stay here again in a minute, mostly because of the service. June 13, 2014
Rated 4.0 out of 5.0 by Workshop Weekend The hotel made a very intense workshop experience comfortable. My only gripe about the hotel was the air conditioning - it was freezing! especially in the hallways and in the conference rooms and the restaurant. I had to go outside to get warm! The food was great and the menu was varied enough and the buffet good for each meal. The wait staff in the restaurant were especially helpful and accomodating and friendly and that was a real plus since our workshop was intense and i was often famished after the sessions. June 11, 2014
Rated 5.0 out of 5.0 by Comfortable enviroment and a great place relax after work Dear Friends, i truly recommend Crowne Plaza Hotel in Hartford - Cromwell as a place for business and leisure at any time of the year. My experience and stayed was so awesome and refreshing. Please come and check it out for yourselves. Sincerely June 5, 2014
Rated 5.0 out of 5.0 by My recent stay Very comfortable beds. Great amenities. We stayed here for a wedding. The recommended hotel booked up, so we reserved a room at Crowne Plaza. The room was half the price of the other hotel. After visiting with the other guests that stayed at the recommended hotel, I feel we got the better room. June 4, 2014
Rated 3.0 out of 5.0 by Hat die besten Tage hinter sich Das Hotel sieht von außen nicht sonderlich attraktiv aus. Auch die Innenausstattung gibt Zeugnis einer längeren Historie ab. Das Hotel ist großzügig geplant, und wie es scheint auf Konferenzen mit vielen Tagesbesuchern ausgelegt. Nicht für Urlaubsreisende zu empfehlen. June 4, 2014
Rated 5.0 out of 5.0 by Very accommodating staff and comfortable room! I stayed at this Crowne Plaza for a weekend for a friend's wedding. I was traveling on a budget and the staff was very helpful in assisting me with budget transportation options. Their shuttle service picked me up from the city bus stop in Cromwell, as well as took me to the Amtrak station upon my departure. Despite my bus arriving late, the shuttle driver waited for me; when there was no one else at the Amtrak station, the driver stayed an extra 10 minutes to be sure I was alright! The room was very comfortable and clean; bed very comfortable! Restaurant food was very good! The only minor thing I found wrong is that the TV in the fitness room did not work well. If that's the only the negative thing, a great hotel overall! May 31, 2014
Rated 5.0 out of 5.0 by Great location Three generations of women stayed at the hotel. Ages 21, 53 and 79. I needed a place that could meet all of our different needs and they did a great job. Internet, pool, comfortable beds and places to eat. They even provided us with a refrigerator and microwave upon request for my diabetic diet needs. It was a great location off the highway too. We were visiting friends in the area and it was a great place to come back to after a long busy day. The only issue I did notice was that we could easily hear the people in the next room. I was afraid they might stay up late and keep us up, but they didn't. The only thing I wish they had was someplace to unwind at night other than a bar or the lobby. Like a lovely library with computers and books off in a quiet spot and a small garden indoors or outdoors with seating to enjoy because I am a night owl and I did not want to keep the others up in our room. May 30, 2014
Rated 3.0 out of 5.0 by Nice room, but TINY bathroom. The hotel staff were very friendly and helpful. The main areas were nicely decorated. The room itself was pretty, with a fridge and microwave as well as the ever-present tv. The bed was very comfortable, and the internet worked fine. My only real problem was the bathroom. It was tiny!! Two people could never be in it at the same time unless one of them was in the shower. This greatly slowed down our mornings and was aggravating. May 30, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. It is alway delightful to stay at the Hartford Cromwell, Crowne Plaza. May 23, 2014
Rated 5.0 out of 5.0 by Room very comfortable. The only inconvenience was the alarm clock going off at midnight and I couldn't seem to turn it off. Also had a problem not getting any cold water. Housekeeping did take care of that promptly. Thank you again for wonderful stay - one of many I have enjoyed at your facility. May 8, 2014
Rated 4.0 out of 5.0 by Warm welcome by excellent staff All of the staff were welcoming and friendly, and the room as comfortable although with a bathroom that could justifiably be called compact. Our only problem was the noise from the adjacent room. We could hear every conversation with ease. May 7, 2014
Rated 4.0 out of 5.0 by Comfortable Stay. The Room at this hotel was clean and comfortable, and the staff was friendly. They have a good location just off the highway, making a stop here very convenient. The executive floor concierge lounge and all it's perks are closed on weekends, which the website fails to tell you during the reservation process. And lastly it's funny how most IHG hotels recognize elite members at check in with a welcome gift, (500-1000 points or something else). This hotel gives you nothing but a coupon for a 1000 points, ONLY if you purchase a meal/entree in the restaurant. So unless you make another purchase they offer no elite recognition. Thanks! April 24, 2014
Rated 3.0 out of 5.0 by Hockey tryouts NICE PROPERTY GREAT PRICE!!! it was close to my destination clean and comfortable April 17, 2014
Rated 1.0 out of 5.0 by Miserable experience More victim than guest. The jacuzzi was on the other side of the wall and the mechanical hum from the motor / pump ran non-stop, preventing us from sleeping. In addition, we booked a room with a queen bed and this room had a full. I'll do anything to avoid staying here ever again. March 30, 2014
Rated 5.0 out of 5.0 by Staff I thought the help were terrific! The ladies who clean are all in a uniform and they are friendly! The people on the front desk are so helpful and friendly! Who ever manages this hotel is doing a terrific job! March 27, 2014
Rated 5.0 out of 5.0 by Three Day Convention Stayl Wonderful except the mattress - not comfortable. Great service, wonderful staff, helpful, smiling. I worked with the hotel staff on a three day convention at the Cromwell. The staff could not have been better. Meals were fine. I will be back. Kathy G March 27, 2014
Rated 4.0 out of 5.0 by Problem Restaurant and comfortable bed The service in the restaurant was not very good- in fact I would say it was poor. I needed to initiate each interaction in order to receive service. The buffet seemed like the most reasonable option, as waiting for service was a bit of a problem. The bed was very comfortable. March 26, 2014
Rated 5.0 out of 5.0 by Excellent for Business Travel Formerly stayed at Crowne Plaza in Southbury CT. By far this location has the most professional friendly staff, great chef and restaurant / bar and Wendy is the main reason I stay. She is the most professional bartender ever and so friendly! Recommends menu items, never an empty glass or need for anything! Love it! James March 15, 2014
Rated 3.0 out of 5.0 by Average stay Delay at check in. Front desk unable to verify if room cleaned. 20 minutes. Pool was cloudy. Good room service, friendly staff. Restaurant opened late 640 instead of advertised 630. Small details that make is stay just average. March 12, 2014
Rated 4.0 out of 5.0 by Karen - Front Desk I just wanted to give a great review for Karen at the front desk, Not only did she handle customers with class and patience, even when they were being a little less than nice to her. She also took each problem that came to the front desk personal. My personal example was coming to ask for safety pins to hold my dress up, she took the time to personally stich my dress so I could enjoy my night without worry. I would come back here time and time again just for the positivity staff at this hotel had. March 9, 2014
Rated 5.0 out of 5.0 by usssa It was a great stay the rooms were nice and clean along with the rest of the hotel, every thing was nice and clean. We ate at the restraunt the food was very good staff was friendly and helpful. I liked the stuff for sale by the front desk. It was a nice variety of lots of snacks those came in handy when my wife wanted a bag of chips i knew where to go for them. It was a real nice stay you have a 5 star rating from me. Again it was a real relaxing stay. March 8, 2014
Rated 4.0 out of 5.0 by Nice pool Joe the bartender took care of a lot of people! Great food. March 7, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Stayed here 3 years in a row for the Fur Fright convention. The hotel is really nice, the staff is great, the rooms are pretty good. The room is very comfortable. The food in the restaurant downstairs is great, and its a great value too. You can't beat the location either, its right off I-91. I would definitely stay here again next year for Furfright. March 5, 2014
Rated 4.0 out of 5.0 by Dinner and pool We had a very good meal one night. The buffet choice was quite good that included a good selection of fresh salad ingredients, soup, entrees including fish and pot roast, perfectly cooked green beans (nice and crisp) and great choc cake. The price was quite reasonable as well. I used the pool just about every AM and it was great to get my hour plus swim. The pool was long enough so I wasn't turning after 4-5 strokes like most hotel pools. Also, not crowded at 6 AM when I swam. Water temperature and pool clealiness were excellent. February 21, 2014
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