Rated 3.9 out of 5 by 243
Rated 3.0 out of 5.0 by Genknit plugged toilet, but nice pillows
The toilet in our room plugged the first time we used it. The staff attempted to locate a plunger ("there is no plumber on site, because this has never happened before!"), but were unable to find one. We called the front desk to report the problem, but finally went down to request a different room, when we had not heard back from them in about 25 minutes.
That being said, our interactions with the staff were mostly friendly and helpful.
The bed was very comfortable, and one of us slept well that night. The other one did not. One of us loved the plethora of pillows, but the other one didn't find one he liked.
June 22, 2016
Rated 5.0 out of 5.0 by kgirl 10 great stay
Great nights sleep on bed and pillows.Was staying there for a softball tournament and could not be guarenteed breakfast would be open in time to eat before our early game,I asked the front desk if there was any way we could get something earlier and she said just coffe is 24 hours.As we were going to the elevator, another employee told us that the breakfast person came early and we could probably get something to eat. It ended up working out but with other staying for the same reason, I was surprised I didn't get a more helpful answer from the front desk.
June 21, 2016
Rated 3.0 out of 5.0 by frau2300 Slept Well
At the Meriden Holiday Inn Express we slept well but were ready to move on during breakfast. Didn't feel a welcoming graciousness, a willingness to go above and beyond that many hotels in this chain offer.
June 20, 2016