Rated 3.8 out of 5 by 143
Rated 5.0 out of 5.0 by loggern Comfortable Hotel
Stayed with my family at this comfortable and reasonably priced hotel. The room was large and clean. The front desk staff was delightful. The location was close to restaurants and shopping. Overall, we had a nice stay.
April 15, 2015
Rated 5.0 out of 5.0 by DO'C Service
We were treated like family and consequently felt very welcomed..
April 14, 2015
Rated 2.0 out of 5.0 by HEI user Not up to Holiday Inn Express standards
I have stayed at HIE's in a number of US cities over the past 4-5 years. My stay at this facility was my first true disappointment with a HIE. While the room was acceptably clean, the facility overall was not. I checked in and went to dinner. Upon returning, I turned on the TV and the cable box was not downloading according to a message on the TV. I called the front desk and the MOD came to the room promptly. She tried resetting the box which I had already tried twice without success, then informed me "this happens frequently because the boxes overheat." She told me she would bypass the digital signal so I could watch using analog signal - i.e. no HD. She made no offer to switch boxes from another room or relocate me.
In the morning, I went to the fitness center. The only equipment was a recumbent bike and small treadmill. The pedal crank on the bike was so loose it wasn't possible to use. The treadmill worked. There was a water cooler in the corner, but no water jug on top and it was unplugged.
When I went to check out, the printer at the front desk was broken so they had to email me a receipt.
I would not recommend anyone stay at this HIE, though I am still a fan of the brand.
April 5, 2015