Rated 3.8 out of 5 by 75
Rated 4.0 out of 5.0 by Fred601 Exceptionally clean facility!
This HIE is by far the biggest and neatest facility of all the HIEs we have stayed in. The service and food was outstanding.
The only complaint we have is the location of the HIE sign. We went by the hotel and didn't see the sign because THE HIE SIGN WAS AT THE BOTTOM OF THE HILL!! The parking lot is down the hill from the highway and that's where the HIE sign was. We had to call the hotel to find out where it was. We saw the Comfort Inn sign next door because it was posted so it was easily visible from the highway. I would recommend moving the HIE sign UP TO HIGHWAY LEVEL so it can be easily spotted as we drive 45 mph along the highway.
July 29, 2014
Rated 3.0 out of 5.0 by MAXIEB THINGS THAT YOU SHOULD BE PREPARED FOR WHEN STAYING AT HOLIDAY INN EXPRESS MERIDEN
THE FIRST MORNING WHEN WE TRIED TO LEAVE THE HOTEL THE ONE ELEVATOR WAS OUT OF SERVICE, WHICH MEANT THAT AS A MOBILITY-CHALLENGED PERSON I WAS GOING NOWHERE. THANKFULLY IT WAS UP AND RUNNING AFTER A SHORT WHILE, HOWEVER WE HAD NO CONFIDENCE OF THE ONE ELEVATOR ALWAYS WORKING.
THE TV IS A CHALLENGE TO GET WORKING.
THIS IS THE ONLY LOCATION TO EVER CHARGE A $15 FEE FOR INCIDENTALS WHEN THEY DO NOT SELL ANYTHING NOR DO THEY HAVE A PANTRY, ON TOP OF WHICH THEY ADVISED THAT IT MIGHT TAKE A WEEK FOR THE CREDIT TO HIT OUT CREDIT CARD AFTER WE HAVE CHECKED OUT.
SANDPAPER TISSUES THAT KLEENEX WOULD CRINGE AT IF THEY HAD TO USE THEM.
SINCE A HANDICAPPED ROOM WITH A WALK-IN SHOWER & A REFRIGERATOR COULD NOT BE PROVIDED, WHICH I THOUGHT ALL ROOMS HAD, WE WERE OFFERED A REGULAR SUITE WITH A REFRIGERATOR BUT WE WERE TOLD THAT WE HAD TO CALL IHG AND THAT THERE MIGHT BE EXTRA POINTS FOR THE UPGRADE. THE IHG REP SAID THERE WOULD BE NO EXTRA CHARGE.
July 23, 2014
Rated 2.0 out of 5.0 by Dewey99 Facility neeeds better maintenance
The room you reserved may not be as promised. The noise from the adjacent highway may be annoying. Not all amenities may be available.
July 21, 2014