Rated 3.9 out of 5 by 76
Rated 4.0 out of 5.0 by D Hale great beds
the beds were great and the tub was also great but the room was hot and the drapes had a large hole in them
September 2, 2014
Rated 5.0 out of 5.0 by Bean Counter III Merrillville Holiday Inn Express
I have become mainly a Holiday Inn Express user when I am on the road. Always my first choice.
I have always had good service when staying at this location, as I am up here at least one time each year.
A couple of good places for drinks and dinner within walking distance, and plenty of other choices within a few minutes.
September 1, 2014
Rated 1.0 out of 5.0 by Business traveler elrl No hot water to take a shower, then no water at all
Arrived Saturday evening after a long day. Tried to take a shower and there was no hot water. We were tired and did not bother to complain and went to sleep. Next morning I went to eat and my wife tried to take a shower. Again no hot water. She complained and was told that she should run the water for ten minutes - which appears to contradict the conservation policy of the hotel as there are signs in the bathroom requesting you do not ask for clean towels every day you stay - all in the name of "conservation", of course.
I came back and tried to see if my wife had done something wrong and this time there was no water at all. I called and the manager let us take showers in a room across the hall. Had to move everything out and in to a new room, just to take a shower - something one would expect is a basic service at a Holiday Inn.
Best part is although the manager was apologetic and told me she was refunding my points, she never did. would not recommend this property.
August 29, 2014
Rated 4.0 out of 5.0 by Papa6 bed
could be more comfortable with a sofer topper for it...
August 28, 2014
Rated 5.0 out of 5.0 by honus great service
The experience staying here is Awesome!! The managers and staff are really great !! they are very helpful and courteous!! T
August 23, 2014
Rated 5.0 out of 5.0 by Louis IX Comfortable bed and great staff
The draw backs to this hotel were the small pool, the location was tricky to navigate, and could hear trucks all night. It was a nice bed, the front desk staff was very helpful directing us to the hotel when we got lost, the breakfast was very good and the staff serving breakfast was very attentive. The room and bathroom were clean and good sized. The pool was sufficient for the grandkids to get some energy out, so big enough. There were decent eating places near by.
August 20, 2014
Rated 1.0 out of 5.0 by LAS fan Fell way below expectations
Have had great experiences with IHG locations until I visited this one. Very disappointed.
August 20, 2014
Rated 4.0 out of 5.0 by Sus EQ@ Best Night's Sleep
From the time you check in you will be glad you chose Holiday Inn Express. The rooms are clean and roomy and the beds so soft and comfy.
August 18, 2014