Rated 3.7 out of 5 by 32
Rated 4.0 out of 5.0 by jeff50 Nice Motel
This Holiday Inn Express is a nice place to stay. Its defiantly not meant to be for extended stays. Had been staying at another IHG motel in town, however they were full up this week. Rooms are cozy and clean they do have a small fridge and microwave. The internet service is outstanding. I don't do breakfast so I couldn't really comment on that. I would definitely come back.
October 15, 2013
Rated 3.0 out of 5.0 by PoorBed Poor bed
The most uncomfortable bed I have every stayed while in a hotel
October 14, 2013
Rated 5.0 out of 5.0 by TribecaPJoe Great staff and Very Clean Room
One of The Best properties you have. The Staff and Room were Perfact! Highly Recommend to everyone!
August 26, 2013
Rated 5.0 out of 5.0 by Raebird We will return
We were surprised with all the amenities for the price. A darn good value. Next time we are in the area this hotel will be our first choice. Clean, clean and clean.
August 21, 2013
Rated 4.0 out of 5.0 by TMP1 great hotel
Very nice hotel. Friendly staff and good breakfast food. Great location with lots of shopping and dinning near the hotel. Rooms were clean and beds were comfortable.
August 1, 2013
Rated 2.0 out of 5.0 by brian151 Same old breakfast
same breakfast every day for a business traveler gets old. Hotel rooms need updating badly. service was great as always.
July 13, 2013
Rated 5.0 out of 5.0 by PapiCJ Clean, comfortable with great service.
We really enjoyed this property. Great location, clean rooms and great price.
Mike at the Front Desk was Amazing. He truly cares about his guests and was always there if we needed anything. He was always very friendly and a pleasure to talk to. He is an asset to your company and should be acknowledge for his excellent customer service skills.
June 14, 2013
Rated 5.0 out of 5.0 by teppy1969 Weekend Getaway
We live in Chicago and just wanted to getaway for a couple of days. Check was very easy and we were treated very well. Extra blankets were provided (upon request) and housekeeping was excellent. The swimming area was very clean but the exercise room just a little small. Our Children had a blast and enjoyed playing games in our room. Plenty of breakfast was available in the large dining room. If you just want to get away and spend quality time with your family this place is a good choice and it's location is in the heart of Merrilliville so plenty of entertainment, food and activities for the entire family.
June 9, 2013
Rated 3.0 out of 5.0 by Larry21 Clean and comfortable
The hotel staff was friendly and helpful. The room and public areas were clean and well maintained. The breakfast area was small and crowded - as is typical for a Holiday Inn Express.
The hotel is equipped with an elevator - which is not always the case for hotels in this category.
June 8, 2013
Rated 4.0 out of 5.0 by taxlady Ignore bad reviews
I was hesitate to stay here after reading reviews. We were pleasantly surprised with the quality of the Holiday Inn. It was very clean...no noises and unpleasant surprises. We only experienced the same quality we expect from Holiday properties. My only complaint was a slight fresh paint odor but when you repaint that is unavoidable. Everything was fresh and clean, but I didnt get offered my water bottle as a Platinum member. Those items were minimal. I would definitely stay here again as it is close to family functions.
June 6, 2013
Rated 1.0 out of 5.0 by daniel69 800-holiday reservations unaware of hotel's problems
I used to use HOliday Inn Express Exclusively for my business. I believe I was at Platinum Status for quite a few years.
Every year for my birthday, my wife and I get out of town for a couple of days to relax, swim & for her to shop.
When I made the reservation, I asked specifically if there was an indoor pool at the Merrilville Holiday Inn. They listed all the different immenities the hotel offered (INCLUDING THE POOL)
Imagine our disappointment when we arrived, checked in, went to the pool, and found it out of order for service. When we complained about the problem, they said we could WALK to the hotel next door and use their pool.
Worst Birthday in 44 years.
June 2, 2013
Rated 5.0 out of 5.0 by TammySMS All the people that work there are very nice!
I have stayed at several other Holiday Inn Express in other cities. I really enjoy staying at the one in Merrillville. It is always clean and the staff is awesome. They always make me feel at home. I will always go back there even if I could stay somewhere closer to where I will be working. Great job & Thank you!
May 27, 2013
Rated 5.0 out of 5.0 by SandiK Comfy as home. Front desk-awesome!
We were treated very special from the moment we walked in the door. Anthony was very knowledgable and accommodating. I think he would have turned down our beds if we let him.
Food for breakfast was a pleasant surprise. Everything looked so fresh! Really would have liked to be able to stay longer. The room was so comfortable and we liked that we could open the windows and enjoy the beautiful weather. It was a great experience in every way.
May 21, 2013
Rated 5.0 out of 5.0 by MaryMargaret Friendly Staff
Staff is very friendly and makes me feel like they know me. When I have returned to stay they remembered me.
May 15, 2013
Rated 3.0 out of 5.0 by MIBIZ Should have informed me at checkin
I checked in around 3:30 dropped my bags off in the room and took off for an appointment. After a long evening I picked up a sandwich and brought it back to my room around 8:30. Took off my shoes and was shocked that my feet were totally wet. Not only did that upset me a bit but when I sat down at the desk to eat my sandwich my pants were all wet like if I sat down in a puddle of water. Then I noticed on the desk there was a letter that they were cleaning carpets and upholstery and to be careful when stepping on the tiles because it could be slick. They didn't tell me it would be saturated. I also had work to do on my computer so I wound up eating and working from the bed for the rest of the evening. I had to put towels down to brush my teeth and put on makeup after showering. It was a very odd feeling that the room had this dampness about it so of course it was difficult sleeping.
Being tired and hungry I did not call the front desk which was my mistake and should have asked for another room.
Although I thoroughly appreciate having a clean room wherever I stay it would have been nice to let me know upon check in so I could have made a decision on the room.
May 7, 2013
Rated 3.0 out of 5.0 by Peter214 Carolina traveler
This was a nice, clean hotel property. We had a pleasant stay and were glad to get our feet up after a long day of driving. I would recommend this location to my friends.
April 29, 2013
Rated 3.0 out of 5.0 by wizard1881 Dated property
The price is too high for this property. The hotel is worn and tired. Time for a complete make over. The price should have been $50.00 per night less. I won't stay at this location again. I have been Platinum for twenty plus years. I enjoy the HIX brand and will look for the next closeest property when I work in this area.
April 28, 2013
Rated 5.0 out of 5.0 by Renoir Great Night's Sleep and wonderful service.
My family and I have been coming to this property for over a decade. We've met some wonderful friends among the staff and always enjoyed our experience. Indeed, one can get a great night's sleep, the service is second to none. One small challenge, however, is the ability to find non-dairy products at the breakfast bar. I wrote several times about the lack of soy or non-dairy products to add to the cereal, but never did I find any changes. Despite this, the property is well-maintained and cheerful.
April 12, 2013
Rated 2.0 out of 5.0 by frustrated1 OK hotel Poor internet
This hotel is just OK. It is older and it shows. I hade little to no internet connection for my stay. I spent over a half hour every day on the phone with the internet company. The girl at the desk was very helpfull and tried but his is a hotel issue and I will most likely not stay here again when I am in this area.
April 10, 2013
Rated 4.0 out of 5.0 by me432227 Good experience
Great staff clean quite easy to get to, tons of great places to eat close by.
April 1, 2013
Rated 1.0 out of 5.0 by Brutus75 O.K. for leisure....not if expecting to conduct business
Stayed with 3 associates, and all had internet access issues. Had to attempt to reconnect to internet multiple times. Would not stay at this location again if I had to use computer.
February 19, 2013
Rated 5.0 out of 5.0 by GadgetMedic Convenient location, friendly staff, recommended stay!
I traveled to Merrillville for a business meeting with some colleagues. The staff here was friendly, the property was clean and neat, and the breakfast area was well stocked and well kept. I would recommend this property for a great stay!
January 21, 2013
Rated 4.0 out of 5.0 by Lionclaw Immer wieder
Es hat uns Super gefallen und wir würden es wieder buchen.
January 11, 2013
Rated 3.0 out of 5.0 by tim32 Decent hotel, a little pricey
see Title above. The hotel is fine, but the price seems high for the area.
November 20, 2012