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Rated 4.6 out of 5 by 168 reviewers.
Rated 5.0 out of 5.0 by Great bargain for the price...... This hotel is clean and comfortable. The front desk staff is friendly and courteous. The housekeeping staff greeted me every morning with a smile, and did a fantastic job making up my room. The hot breakfast was very good, with lots of variety. August 25, 2014
Rated 5.0 out of 5.0 by Comfortable and Clean The hotel had a nice and welcoming feeling when we arrived. Our room was very clean and well laid out for a basic room. All of the beddng looked clean, and was comfortable. August 25, 2014
Rated 5.0 out of 5.0 by Great Service Great customer service. Very friendly. Great hotel experience. August 25, 2014
Rated 4.0 out of 5.0 by Great Experience Very clean hotel, Fantastic front desk staff, fun to speak with (thank you Kay and Ryan) and very helpful with our questions. Exterior noise is well suppressed by the hotel structure. Noise transmission between the hallway and the rooms needs to be improved. You can easily hear what people were talking about, however hotel traffic was fairly quiet during late night which is a bonus. Breakfast common room as large as it is, can get cramped when the hotel is booked, however staff is very efficient in filling up the breakfast choices and cleaning up tables for the next guest. We noticed that the front desk staff including the general manager were working in the breakfast common room during the morning rush...was great to see that! Check out is supper fast! All in all, we enjoyed our stay and looking to return for American Thanksgiving. My only request to the hotel would be to carefully check bathroom caulking around the bath tub structure. We did notice that some of the caulking had changed color or was coming apart. Not a big deal, but could be something that would be more visually appealing. Thanks! August 22, 2014
Rated 5.0 out of 5.0 by Excellent service we have stayed at this location before and always find it clean and comfortable. We get a great night's sleep and wake up to a delicious breakfast before we get on our way. The parking lot and entrances are well lit at night. The staff is always ready and willing to be of assistance. August 21, 2014
Rated 5.0 out of 5.0 by Great staff Ryan was the best at the front desk. Every employee had a big friendly smile and greeting. Room clean and comfortable. A lot of choices for breakfast. Great place to stay. August 21, 2014
Rated 5.0 out of 5.0 by Great service!!! Everything was great... The only thing was the carpet, there was a smell when you were in the room. Staff was great!!! August 20, 2014
Rated 5.0 out of 5.0 by Very surprised We booked based on price and didn't really look into the property that much and we were pleasantly surprised in that the hotel had a much more premium feel than we expected. I am not sure how old the building is, but is looked very new, modern, and fancy. The rooms where clean and big, and very comfortable. The breakfast was very good. We got the shopping package with the Merrimack premium outlets and we found this was a good value. August 19, 2014
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