Rated 4.7 out of 5 by 327
Rated 5.0 out of 5.0 by DocBNJ Very well run place
The staff are the high point for this Holiday Inn. The physical facilities are fresh and rather new.
Only drawback is that the temperature control in the room is primitive. That is typical for most motels. Windows do not open.
June 29, 2015
Rated 5.0 out of 5.0 by GDUnderwood Genuine Welcome by Staff, clean room, and a wonderful bed.
GREAT HOTEL! I live in CA and my Dad lives in MA. I received a call notifying me my dad had died unexpectedly at the young age of 92 by drowning while out on the lake riding his water bike. I wasn't sure about staying at a HIExpress. CA west coast properties seem to be a little tired, but usually still competitive within the market set. But want I needed for THIS trip was a comfortable 2nd home where I could process the loss of my father. This property is well maintained and facilities all seemed in good working order. BUT WHAT MAKES THIS PROPERTY SPECIAL ARE THE STAFF who work here. Not once did I hear a negative tone even though I am sure there were occasions when it may have been warranted. I BELIEVE THIS PROPERTY HAS AN EXCEPTIONAL MANAGER, detail oriented, people focused, and trained in true hospitality. WHAT A JOY! Breakfast was satisfactory, and I truly felt like I was at home. It is obvious the hotel stays busy (even on a Sunday night). After talking with other guests, I realized many are multiple repeat satisfied clients - some returning on a weekly basis. THANK YOU FOR BEING THERE, giving me space, while I processed the Loss of My Father. When leaving, I said my good byes to staff as though I was staying with relatives. I WILL ONLY STAY AT THIS FACILITY WHEN VISITING FAMILY (points or cash - the hospitality is well worth the price). THANK YOU.
June 27, 2015
Rated 5.0 out of 5.0 by GJWT Great stop between Montreal/Boston
We enjoyed the clean modern property, just off parkway and appreciated wonderful staff. Pool looked very inviting for next trip and staff were all exceptional.
June 25, 2015
Rated 5.0 out of 5.0 by Relo2015 Great room, clean, comfortable & fantastic service
We stayed at the Holiday Inn Express while we were in the process of a relocation. The rooms are large, comfortable bedding and clean. The front desk especially Kay was fantastic to deal with and the rest of the staff could not be more helpful.
June 24, 2015
Rated 5.0 out of 5.0 by lmrmjr Wonderful place to stay
Easy to get to. good location. staff was very nice and helpful. we got upgraded to a suite and a late checkout because we are platinum members. the staff goes the extra mile for you. if they cant get in to the room to clean they leave a package at your door with towels and toiletries! its not toof far from the main attractions (1 1/2hours - easy drive) and new hampshire is beautiful from any angle.
June 24, 2015
Rated 5.0 out of 5.0 by bigd5158 Crazy not to stay here
We had the most pleasant stay starting with the look of the hotel which was beautiful, clean and scenic on the outside . The smell of the Lilac trees we're wonderful.
The interior of the hotel-immaculate and tasteful.
Check in was fast and accurate with a very friendly staff member.
We rented the king suite which exceeded our expectations-beautiful ,clean, fresh ,plenty of lighting, everything that was suppose to work did-microwave-fridge-utensils and paper plates even paper towels. The bathroom was extremely clean with plenty of towels which we're replaced the next day after use.
The bedroom two queen size comfortable beds with a T.V. and a remote control that worked. There was even a separate air conditioning unit which also worked very well. Plenty of hangers and closet space.
The breakfast was hot with plenty of choices for your meal-hot or cold it was there-clean, clean, clean..
We've already booked our next trip for September and I know this stay will be just as enjoyable as our first.
June 22, 2015
Rated 5.0 out of 5.0 by Teka1 Comfortable Bed and Pillows
Room was very comfortable. My wife even inquired as to were she could by the pillows as they were that comfortable !!
June 18, 2015