Rated 4.6 out of 5 by 159
Rated 3.0 out of 5.0 by RexH If your not looking for the HIE experience, this place is for you.
If you travel often, you will know what I mean when I say finding a small amount of familiarity and comfort in a hotel while working on the road is huge. Can I find a dozen places with rooms a fraction the price?, sure. But people like me pay the fee to stay here, because over all, they are all the same. From the way they do business to the breakfast room, you know what to expect. Which on the road, is as close as you can get to being home.
So I might seem petty in expecting to be greeted the same way as other HIE's, but I do! It's part of the experience I've come to expect.
Other places know you are driving by cheaper places to get to theirs, so when you show up they ACT as though they are aware and grateful of you staying there. i.e. greet you with a smile, recognize you as a loyal member,offer you some little bag of goodies, a bottle of water, ect.
So at this point, if your thinking me petty, come on in it's a good place to stay.
But if your a traveler like me and have come to have a level of HIE expectation in the way your treated and greeted, don't bother . Save $ and go to the mom and pop motel down the road.
August 18, 2014
Rated 5.0 out of 5.0 by melott Excellence as a norm
From check-in, the stay, to checking-out and heading home, as with past stays at this hotel, was totally enjoyed. The staff makes one feel welcomed upon arrival, providing them with their undivided attention, the Room was in perfect order, the food plentiful and delicious....and checking out without a hitch. I couldn't ask for anything more. And, this happens every time I arrive at this particular hotel. Bravo to your staff.
August 17, 2014
Rated 5.0 out of 5.0 by JDK7 Ideal hotel for the business traveler.
All questions and assistance requested from support was courteous, helpful and accurate.
Very good staff support at the working level that relate to me that they do their work consistently well.
Good location at Merrimack for evening walk to unwind from a business day,
Not a demanding person for dining out and found hotel and nearby restaurants amenable to my tastes and style of living.
Quiet atmosphere amenable to the evening business tasks that need accomplished.
August 14, 2014