Rated 3.5 out of 5 by 106
Rated 1.0 out of 5.0 by DAW12 Hotel needs Overhaul
This is an older property and everything needs renovation. The breakfast service was minimal. The laundry room was out of order. We saw a maid sweeping the carpet instead of vacuuming. If we need to be in the Dallas area, we will look elsewhere.
September 12, 2014
Rated 2.0 out of 5.0 by JeffMD Location Is The Only Reason To Stay Here
The hotel is old and doesn't compare to other Holiday Inn Expresses. Rooms are dingy and dark but usable.
The staff is very nice and fast so that is a plus.
September 12, 2014
Rated 3.0 out of 5.0 by louie27 Comfortable bed
Staff was friendly at check in and check out. Bed was comfortable but general state of the room was average.
September 8, 2014
Rated 3.0 out of 5.0 by s1954 Needs update
In traveling for business Holiday Inn Express is my preferred place to stay. This location, however, is sadly in need of an update. While the front desk staff were pleasant and helpful, the first room to which I was assigned had a phone and AC that did not work. The 2nd room had left over trash in the windowsill, a coffee pot in need of repair as well as clock. The rooms are poorly lit and lacking in wall plugs.
August 31, 2014
Rated 2.0 out of 5.0 by RH2418 Property in Decline
I have stayed at this property several times over the past few years and this will probably be my last. A quick look around shows signs that management is not keeping the property up to any acceptable standard. Rooms and beds are dated and ready for an upgrade. Iron was not working and I found leftover items from a previous guest. Check-in was slow and unimpressive and there was no acknowledgement of my participation in IHG Rewards nor my platinum status. Boy have things declined from just a few years ago. A definite no stay upon my return.
August 19, 2014
Rated 4.0 out of 5.0 by JettsNinnie Great location
Had a great stay. Room was ok. Location great. Staff excellent customer service. Good breakfast choices. Bathroom sink and shower faucets leaked all night long until I put a towel down to help with the dripping.
August 14, 2014
Rated 5.0 out of 5.0 by Racing Clean/Cold Rooms
AC worked GREAT especially during the month of August in Texas. I will stay again on trips here.
August 6, 2014
Rated 1.0 out of 5.0 by Luis P I like Holiday Inn but not this hotel
I was not happy with room at all. It had holes in the sheets and the covers felt dirty. I would not recommend this hotel.
August 3, 2014