Rated 4.3 out of 5 by 59
Rated 5.0 out of 5.0 by Nikki41 A Home Away From Home
I recently visited this hotel and the manager Sherrie Lynn and Brittany and Staff were incredible. They were so welcoming and willing to help with any and all requests of my large family. I have been to many hotels and never even met directors or managers and only met staff by name tags, but this hotel made kind conversation and gestures and made me feel a part of the hotel family. I pray that Holiday Inn Express keeps and promotes Sherrie Lynn and all staff because they all showed genuine customer service and welcoming hearts. This is truly a home away from home!!
Also for the room experience: The rooms are large and extremely clean and the hotel decor is beautiful and the climate control is awesome and the beds, linens, pillows make you never want to leave and the bathrooms are extravagant. The breakfast and all other amenities are awesome as well! Also the prices are great and in budget.
Holiday Inn Express in Royse City
Sherrie Lynn- Brittany and Staff
August 23, 2014
Rated 5.0 out of 5.0 by BrendaandJeff Pleasant
We had a pleasant and comfortable stay at Holiday Inn Rockwall. Best sleep we have had in months. Friendly staff, great breakfast choices.
August 22, 2014
Rated 5.0 out of 5.0 by bettys Met Holiday Inn Express standards
This facility fully met my expectations for a Holiday Inn Express which is my favorite overnight stop when traveling by car.
August 19, 2014
Rated 5.0 out of 5.0 by Nikki41 Hospitality
Wow. I have never stayed at a hotel that felt like home before. The Staff is amazing. My hats go off to Marc, Brittney and Sherrie. I am glad that Holiday Inn Select has you on board. There needs to be raises for this staff and managers. You have gone above and beyond your job title. The cleaning staff and cafeteria staff are all loving and kind. They made sure that my family had more than enough to make our stay at Holiday Inn exceptional. I will recommend this property to everyone I know and come across. I hope that all Holiday Inn Selects have staff like the ones at this location. Great job and hats off to the staff at Holiday Inn Select Royce City, Texas.
August 19, 2014
Rated 5.0 out of 5.0 by Rich000 Outstanding!!!
Mark. Excellence. Truly has service as his primary focus.
Sherry Lynn. Receptive, outgoing, innovative, and service oriented.
Kerry. Dedicated to the brand. Manages by 'The Golden Rule'.
Front Desk staff. Exceptionally helpful, knowledgeable, and customer driven. Provided administrative support to me and my staff. Jovonny was a pleasure. Brittany exceeded all expectations and showed unequaled spirit in her service.
Ms. Gloria will always have a smile and kind word. She truly tries to make sure you have a wonderful breakfast to start your day.
I can say, I and my folks will be returning.
August 15, 2014
Rated 5.0 out of 5.0 by JBBU HI Express Royse City/Rockwall
Top Shelf property! The entire Staff from the GM down took care of everything. Very Clean and Friendly staff made the stay well wothwhile. Would highly recommend this HI Express location when in need of lodging in this area!
August 13, 2014
Rated 5.0 out of 5.0 by Scooter1005 Great Service - staff was wonderful
Very nice stay with the Royce Holiday Inn Express. The staff was gracious and helpful- even when needing change at midnight to do laundry.
August 11, 2014
Rated 5.0 out of 5.0 by LGDPA Great Service
We were particularly impressed with the staff at this hotel. Each one we encountered was very friendly and helpful. The breakfast experience was great. A different variety of eggs each morning as well as bacon or sausage. Plus a very cool pancake machine which produced fresh, hot pancakes in one minute.
August 7, 2014