Rated 4.5 out of 5 by 76
Rated 4.0 out of 5.0 by abbalite One bad apple spoils the barrel.
My family and another family were checking into the Mesquite Holiday Inn on 6/22/13 and the woman who was working at the check in desk (who had a tattoo on her neck) was quite rude to us. She gave my wife attitude when she asked to use a bathroom and refused to accommodate a family we were traveling with in switching rooms to be closer to each other. After she went off her shift, another woman was very gracious and accommodated us without fuss.
I hope the managers of the Mesquite Holiday Inn properly school all of their day employees on the correct manner to administer customer service, because plainly to this woman it was alien concept.
June 28, 2013
Rated 5.0 out of 5.0 by CarleneJ Excellent property
We've stayed at this property 3 times since May of this year.
We had a minor problem with the TV (in the sitting area) and maintenance came up immediately after we called down to the front desk and fixed the problem. During the late night the A/C seemed to be louder than usual so in the morning, after breakfast, we notified the front desk and again maintenance responded promptly and said it was the fan motor, both maintenance and the front desk said they'd change our room and we asked for another room with the balcony and there was not a problem with our request.
We've recommended this property to several employees of a local casino and know of one employee and her family that stayed here recently because of A/C problems they were having at their home in Mesquite. She told us they were very happy with the property and how great the staff was and thanked us for the recommendation when we talked with her earlier in the year
We've traveled extensively and don't intend to stop as long as we're able, and would have no problem recommending this property to anyone we encounter that's traveling to the area.
June 26, 2013
Rated 5.0 out of 5.0 by lawrence55 Excellent service, great room and staff top notch!
This hotel is an oasis in Mesquite. Very quite rooms, walking distance to shops and stores. Highly recommend
June 21, 2013
Rated 5.0 out of 5.0 by JohnUtahbyfive Very Clean!
Stayed a weekend night, check in was a breeze, reservations were ready and sitting for pick up with check in taking less than three minutes. Parking is close, the hotel and grounds were well kept and very clean. The rooms were great with everything there and again the rooms were very clean and in excellent condition. The staff was very friendly and helpful. Breakfast was great!
June 20, 2013
Rated 5.0 out of 5.0 by SET1953 Fantastic Place!
What a great place to stop in Mesquite, not one thing went wrong and they even changed our room! Great place, can't complain at all!!!
June 10, 2013
Rated 4.0 out of 5.0 by JAB5111 Acknowleging Priority Club and level
When I checked in I was not thanked for being a priority club member and had to request a bottle of water. The receptionist told me that they only give water to Platinum members. I had to inform her that I was a platinum member ... perhaps she was having a bad day?
June 8, 2013
Rated 5.0 out of 5.0 by Teleco I wish I could have stayed longer
First leg of a cross country trip. The building is very welcoming and the setting is beautiful. We had a warm welcome when we arrived and the staff was very helpful in helping us find a restaurant . The rooms are large and comfortable. We had private balconies overlooking very nice scenery. One of the finest Holiday Inn that I have stayed in. I have a been a platinum member for many years and I have seen Holiday Inns across the entire US. Highly recommended!
June 5, 2013
Rated 4.0 out of 5.0 by gigi53 Good stay
My husband and I stayed at Holiday Inn/Express for 15 days straight on a trip out west. Mesquite was one of 2 properties that did not offer us at least a bottle of water for being a Priority Club member. Also the bathroom floor was stained with something around the toilet. Other than that, the hotel is located in a very picturesque part of Nevada and we were comfortable.
June 4, 2013
Rated 5.0 out of 5.0 by Barb227 Loved it
Breakfast was plentiful. Room was clean and lovely. Bonnie gave us a fantastic dinner restaurant. Great place!
June 1, 2013
Rated 4.0 out of 5.0 by winmill very comfortable stay
Suite was as requested on the 4th floor with excellent views of the valley from the balcony. Very quiet room and comfortable bed. Another excellent stay at the Falconridge/Holiday Inn Express in Mesquite. Only grumble very weak coffee at breakfast.
Excellent staff on reception as always.
May 19, 2013
Rated 5.0 out of 5.0 by mylosmama Easy access, good location, excellent facility
This hotel was very easy to find and in a good location overall. Staff was friendly and helpful. Facility was well maintained and clean and comfortable. Definitely recommend.
May 11, 2013
Rated 5.0 out of 5.0 by Bulldog10 Very nice reception area & clean.
Very nice reception area & clean. we had no issues at check in & the room was very clean & fresh ,beds are very comfortable.
The Breakfast was a great touch and good,will definitely come back.
Thank you for making our stay at your establishment an enjoyable one.
May 2, 2013
Rated 5.0 out of 5.0 by Julie100 Quiet and clean.
We stayed overnight during to and from Utah. The front desk staff was very nice and helpful. The rooms were very clean and comfortable. It was also very quiet. We have stayed at the casino hotels in the past when driving through, but decided to spend a little more to have to not bother with the noise, smell, and run down rooms. This hotel was so worth the money. We all slept well and enjoyed a great breakfast before continuing on our trip. We would stay here again and would highly recommend it to others.
April 29, 2013
Rated 4.0 out of 5.0 by Danx Great Location in Mesguite NV
Only thing I didn't like is everything cost extra for rooms on one side to another side or area of the hotel. Odd number have a view of the valley that faces the Highway. I ended up paying for the extra asking to be placed on the side with a view, then ended up putting me on the side facing the street over looking another facility.
I did get a sorry about that, no we will take care of that. I am a priority club member with some higher level status, it didn't seem to matter here.
Hotel was great, rooms with a view are great. some even have patios to site in the morning or afternoon during the right time of the year.
April 21, 2013
Rated 5.0 out of 5.0 by mt71 A great stay
Everyone we dealt with at the front desk was friendly and helpful, especially Bonnie who helped me even before we arrived.
April 12, 2013
Rated 4.0 out of 5.0 by VisitorfromSLC New, clean place to stay. Breakfast was great.
The property is new and very clean. The breakfast included eggs and sausage or bacon everyday. However, the staff is extremely unfriendly. Even the welcome desk gives off an "unwelcome" vibe.
April 12, 2013
Rated 3.0 out of 5.0 by Sarah23 Spring Break Fun/Disappointment
We were told we could check in early. So when we showed up early, there was no one at the desk and when someone finally showed up he was very rude and said all rooms had been booked the night before. We left and went to the in-laws and waited for three hours. Then we had a pet room and knew that we were paying a bit extra for it, but thought that was all taken care of. But when the bill came, we found out that there was an additional $20 a night for the pet. I wish we would have been told up front.
Other than the above issues, the hotel was great and we loved our stay. It was very quiet and breakfast was out of this world!
April 8, 2013
Rated 5.0 out of 5.0 by 47Mary Way Above Expectations!
From my first call directly to this property, I had an excellent experience. The desk staff who assured me he'd have a room waiting remembered me when I arrived. He continued his outstanding service as we checked in. The physical plant is also way above expectations. It is a gorgeous property built in a non-standard Holiday Inn Express style; rather it appears even more upscale and blends with the regional style of architecture beautifully. The interior is equally lovely. Our room was very comfortable and lovely in its appointments! Also, the dining area was styled as if we were in a bistro of highest caliber. I recommend this as a superior alternative to Las Vegas!
April 8, 2013
Rated 4.0 out of 5.0 by HardwareTraveler The only place to stay in Mesquite NV.
Great facility with comfortable rooms. Exceeds most other Holiday Inn Express hotels.
April 2, 2013
Rated 5.0 out of 5.0 by Grammy3 Nice room, accomodating staff, quiet!
Away from the maddening crowds and noise of the casinos, but close to all venues. Peaceful and relaxing rooms and an awesome breakfast buffet.
March 28, 2013
Rated 4.0 out of 5.0 by valerie70 mesquite nevada
beautiful location staff were very helpful nice rooms
March 17, 2013
Rated 5.0 out of 5.0 by Fishing2Dmax Great staff and service
We had a family event at the NASCAR race in Vegas and stayed at this hotel the night before. Overall rooms were updated and clean. However floors were very squeaky and loud when walked on. We may have had a room that had previous water damage to floor? Staff was awesome and held our valuables in the safe while we were out. Breakfast was good and area clean. We will stay there again next year.
March 15, 2013
Rated 5.0 out of 5.0 by Cowboy2 Nice Rooms and Service
This is a very nice Hotel, Only thing is the Elevator is very Slow.....
March 14, 2013
Rated 5.0 out of 5.0 by tyler379 Excellent place along I-15
We have stayed at theis hotel before it became a HI. It was good then but it is great now! Very clean Hotel. I actualy drive an extra 70 miles to stay in this particular hotel.
Only problem with this property is the elevator is VERY SLOW!!! was before it was a HI. other than that it is a great place for the price!
March 13, 2013
Rated 5.0 out of 5.0 by Choo Very Pet Friendly
Beautiful location....Great amenities....but we especially loved that it was very pet friendly. Even though you paid extra for the pets, they had a great area for dogs.....they even provide
waste bags for you to pick up after your pet. It is a shame that some guests did not use them. Rooms were very clean and up to date. Just loved it. Will definitely stay again when we get back to town.
February 17, 2013
Rated 5.0 out of 5.0 by UTsnowbird2013 Great hotel and great staff
What an absolutely lovely hotel! And on top of that the staff was wonderful! They were professional, very friendly, and very helpful. I could not have been happier with our choice of hotels!
February 11, 2013
Rated 5.0 out of 5.0 by drblainec66 Elegant and comfortable
This Holiday Inn Express goes way beyond the typical HIE. It is designed tastefully and has many amenities that others don't have. The rooms are nicely furnished and clean. The staff is very freindly and helpful. I highly recommend this place to stay when in Mesquite. The price is right as well.
February 1, 2013
Rated 5.0 out of 5.0 by Kirbyjoebob Great location but need shuttle service.
This is a very nice place to stay, easy to get in and out of and adjacent to Falcon Ridge makes it woth the price to stay there. Staff was extremely friendly and helpful. My complaint is the lack of shuttle service. It is a must to have shuttle service to casinos, golf courses, places to eat and to the airport... Winter time a little slow maybe but I am still a guest and need this option...
January 15, 2013
Rated 5.0 out of 5.0 by myteda great beds
remote conrol did not work--front desk did not have a replacement
January 7, 2013
Rated 5.0 out of 5.0 by Judy100 helpful staff, nice facility
we were returning from our vacation and thought we had already made a reservation for the Holiday Inn Express in Mesquite, Nevada. When we arrived there was no reservation. The hotel staff person was very empathetic and helpful after we discovered the reservation was made for a different city. The hotel staff person even arranged an upgrade. The room was very nice, beds were comfortable and the breakfast was good. We appreciated the person assigned to the breakfast being very efficient when restocking and cleaning tables as there were a lot of people coming and going.
We would certainly recommend this hotel - away from the flurry of the casinos - just a short drive when we wanted to go there.
January 6, 2013