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Rated 4.6 out of 5 by 147 reviewers.
Rated 5.0 out of 5.0 by Comfort with class... One of the very best Holiday Inn Express in the nation, Great service , comfort and wonderful staff. We will be back next year for sure... Kenny G August 14, 2013
Rated 4.0 out of 5.0 by Bad lobby & bad elevator The overall experience was generally good. The lobby configuration is terrible. There is gridlock trying to get past the front desk. Customers at the desk along with a seating area directly across from the desk make it impossible to get by conveniently. There is only one elevator and you can be guaranteed a long wait and the first floor invites another gridlock. August 9, 2013
Rated 5.0 out of 5.0 by GREAT STAY ! I have been staying at Holiday Inns for 45 years. I used to work at one for two years in 1968 when I was in high school. We stayed here 8-2-13. I always look for a Holiday Inn when traveling because I know what I will get - a good room, good breakfast & a good value (not the cheapest, but good value). Except this time. I got an AWESOME room & a very special experience! We were lucky enough to get upgraded to a suite & the room was terrific - jacuzzi tub, balcony to watch the sunset, The check in was super fast and extremely friendly. They gave special recognition of platinum membership. The entire staff was friendly and made our stay a night to remember. We will definitely stay again when in this area (maybe a year or so). I don't usually write reviews, but the facility was great and the people went out of their way to make it memorable!, I would highly recommend this location.. August 8, 2013
Rated 5.0 out of 5.0 by Outstanding Experience Great beds! Only regret was we were so late we couldn't take advantage of more amenities like the pool and hot tub. They looked extremely inviting! August 3, 2013
Rated 5.0 out of 5.0 by Couldn't be better plain and simple I was quite surprised at how nice the new Holiday Inn Express was as compared to the old hotel. I was very impredded and I will be happy to stay there again. August 2, 2013
Rated 5.0 out of 5.0 by Excellent breakfast We had handicapped room #135. Room was just fine but no place for soap or shampoo in the shower. A minor item. August 1, 2013
Rated 5.0 out of 5.0 by best value for price out of 8 states great service, friendly staff, great value. Best one we stayed in out of 8 states! July 27, 2013
Rated 3.0 out of 5.0 by Small Problems We stayed two nights at tow different times at this Holiday Inn, the first on July 17, this night the A/C unit was quite noisy and on July 21 the commode ran all the time and I needed to shut off the water, no maintenance on weekends. July 26, 2013
Rated 5.0 out of 5.0 by Mesquite stay We had recently stayed in Cedar City, and the breakfast was fabulous. The "scrambled" eggs tasted and were fluffy as if they were just made. In Mesquite as well as Layton Ut, has premade omelets. Sausage was great. Other than that, everything was great! July 16, 2013
Rated 5.0 out of 5.0 by We always stay at Holiday Inn Express Anytime we are traveling through Mesquite, NV we stay at Falcon Ridge otherwise known as Holiday Inn Express. July 6, 2013
Rated 5.0 out of 5.0 by Outstanding The best Mesquite offers, and in fact, one of the nicest hotels I have stayed in. July 2, 2013
Rated 4.0 out of 5.0 by One bad apple spoils the barrel. My family and another family were checking into the Mesquite Holiday Inn on 6/22/13 and the woman who was working at the check in desk (who had a tattoo on her neck) was quite rude to us. She gave my wife attitude when she asked to use a bathroom and refused to accommodate a family we were traveling with in switching rooms to be closer to each other. After she went off her shift, another woman was very gracious and accommodated us without fuss. I hope the managers of the Mesquite Holiday Inn properly school all of their day employees on the correct manner to administer customer service, because plainly to this woman it was alien concept. June 28, 2013
Rated 5.0 out of 5.0 by Excellent property We've stayed at this property 3 times since May of this year. We had a minor problem with the TV (in the sitting area) and maintenance came up immediately after we called down to the front desk and fixed the problem. During the late night the A/C seemed to be louder than usual so in the morning, after breakfast, we notified the front desk and again maintenance responded promptly and said it was the fan motor, both maintenance and the front desk said they'd change our room and we asked for another room with the balcony and there was not a problem with our request. We've recommended this property to several employees of a local casino and know of one employee and her family that stayed here recently because of A/C problems they were having at their home in Mesquite. She told us they were very happy with the property and how great the staff was and thanked us for the recommendation when we talked with her earlier in the year We've traveled extensively and don't intend to stop as long as we're able, and would have no problem recommending this property to anyone we encounter that's traveling to the area. June 26, 2013
Rated 5.0 out of 5.0 by Excellent service, great room and staff top notch! This hotel is an oasis in Mesquite. Very quite rooms, walking distance to shops and stores. Highly recommend June 21, 2013
Rated 5.0 out of 5.0 by Very Clean! Stayed a weekend night, check in was a breeze, reservations were ready and sitting for pick up with check in taking less than three minutes. Parking is close, the hotel and grounds were well kept and very clean. The rooms were great with everything there and again the rooms were very clean and in excellent condition. The staff was very friendly and helpful. Breakfast was great! June 20, 2013
Rated 5.0 out of 5.0 by Fantastic Place! What a great place to stop in Mesquite, not one thing went wrong and they even changed our room! Great place, can't complain at all!!! June 10, 2013
Rated 4.0 out of 5.0 by Acknowleging Priority Club and level When I checked in I was not thanked for being a priority club member and had to request a bottle of water. The receptionist told me that they only give water to Platinum members. I had to inform her that I was a platinum member ... perhaps she was having a bad day? June 8, 2013
Rated 5.0 out of 5.0 by I wish I could have stayed longer First leg of a cross country trip. The building is very welcoming and the setting is beautiful. We had a warm welcome when we arrived and the staff was very helpful in helping us find a restaurant . The rooms are large and comfortable. We had private balconies overlooking very nice scenery. One of the finest Holiday Inn that I have stayed in. I have a been a platinum member for many years and I have seen Holiday Inns across the entire US. Highly recommended! Thank you. Dean June 5, 2013
Rated 4.0 out of 5.0 by Good stay My husband and I stayed at Holiday Inn/Express for 15 days straight on a trip out west. Mesquite was one of 2 properties that did not offer us at least a bottle of water for being a Priority Club member. Also the bathroom floor was stained with something around the toilet. Other than that, the hotel is located in a very picturesque part of Nevada and we were comfortable. June 4, 2013
Rated 5.0 out of 5.0 by Loved it Breakfast was plentiful. Room was clean and lovely. Bonnie gave us a fantastic dinner restaurant. Great place! June 1, 2013
Rated 4.0 out of 5.0 by very comfortable stay Suite was as requested on the 4th floor with excellent views of the valley from the balcony. Very quiet room and comfortable bed. Another excellent stay at the Falconridge/Holiday Inn Express in Mesquite. Only grumble very weak coffee at breakfast. Excellent staff on reception as always. May 19, 2013
Rated 5.0 out of 5.0 by Easy access, good location, excellent facility This hotel was very easy to find and in a good location overall. Staff was friendly and helpful. Facility was well maintained and clean and comfortable. Definitely recommend. May 11, 2013
Rated 5.0 out of 5.0 by Very nice reception area & clean. Very nice reception area & clean. we had no issues at check in & the room was very clean & fresh ,beds are very comfortable. The Breakfast was a great touch and good,will definitely come back. Thank you for making our stay at your establishment an enjoyable one. MB May 2, 2013
Rated 5.0 out of 5.0 by Quiet and clean. We stayed overnight during to and from Utah. The front desk staff was very nice and helpful. The rooms were very clean and comfortable. It was also very quiet. We have stayed at the casino hotels in the past when driving through, but decided to spend a little more to have to not bother with the noise, smell, and run down rooms. This hotel was so worth the money. We all slept well and enjoyed a great breakfast before continuing on our trip. We would stay here again and would highly recommend it to others. April 29, 2013
Rated 4.0 out of 5.0 by Great Location in Mesguite NV Only thing I didn't like is everything cost extra for rooms on one side to another side or area of the hotel. Odd number have a view of the valley that faces the Highway. I ended up paying for the extra asking to be placed on the side with a view, then ended up putting me on the side facing the street over looking another facility. I did get a sorry about that, no we will take care of that. I am a priority club member with some higher level status, it didn't seem to matter here. Hotel was great, rooms with a view are great. some even have patios to site in the morning or afternoon during the right time of the year. April 21, 2013
Rated 5.0 out of 5.0 by A great stay Everyone we dealt with at the front desk was friendly and helpful, especially Bonnie who helped me even before we arrived. April 12, 2013
Rated 4.0 out of 5.0 by New, clean place to stay. Breakfast was great. The property is new and very clean. The breakfast included eggs and sausage or bacon everyday. However, the staff is extremely unfriendly. Even the welcome desk gives off an "unwelcome" vibe. April 12, 2013
Rated 3.0 out of 5.0 by Spring Break Fun/Disappointment We were told we could check in early. So when we showed up early, there was no one at the desk and when someone finally showed up he was very rude and said all rooms had been booked the night before. We left and went to the in-laws and waited for three hours. Then we had a pet room and knew that we were paying a bit extra for it, but thought that was all taken care of. But when the bill came, we found out that there was an additional $20 a night for the pet. I wish we would have been told up front. Other than the above issues, the hotel was great and we loved our stay. It was very quiet and breakfast was out of this world! April 8, 2013
Rated 5.0 out of 5.0 by Way Above Expectations! From my first call directly to this property, I had an excellent experience. The desk staff who assured me he'd have a room waiting remembered me when I arrived. He continued his outstanding service as we checked in. The physical plant is also way above expectations. It is a gorgeous property built in a non-standard Holiday Inn Express style; rather it appears even more upscale and blends with the regional style of architecture beautifully. The interior is equally lovely. Our room was very comfortable and lovely in its appointments! Also, the dining area was styled as if we were in a bistro of highest caliber. I recommend this as a superior alternative to Las Vegas! April 8, 2013
Rated 4.0 out of 5.0 by The only place to stay in Mesquite NV. Great facility with comfortable rooms. Exceeds most other Holiday Inn Express hotels. April 2, 2013
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