Rated 3.8 out of 5 by 11
Rated 4.0 out of 5.0 by Georgie1945 Pleasantly Surprised
I reserved 3 rooms at the Mexia Hotel and didn't really know what to expect in this small town. It was a pleasant surprise to see a new hotel with a friendly staff upon arrival. Highly recommend to others.
October 29, 2013
Rated 1.0 out of 5.0 by Sorry55 Bad Service
I am a rewards member. I have stayed at numerous holiday inns as I travel in my job. I have never been treated so bad as I was at this hotel. Management was unaccomadating and flat out rude. We were made to feel we were not welcome.
The hotel itself was nice and attractive.
The doors were locked at 10 pm and we were made to ask to come in and out. This made us feel unsafe in this location.
There were numerous posted notes on the managers door when we checked out. We asked what they were and were told they were customer complaints. We told them to add us to the list.
I will not stay here again. I was ashamed that I had convinced my family to stay here for our family reunion.
October 23, 2013
Rated 5.0 out of 5.0 by collector Totally reliable and accommodating
I always know we will be comfortable in a clean and inviting room.
September 26, 2013