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Rated 3.7 out of 5 by 145 reviewers.
Rated 4.0 out of 5.0 by Continue to be disappointed at Holiday Inn Express/WTC This hotel is clean and the facilities are more than adequate. However, the main shortfall is the lack of Internet and environment control. As a business traveler I need Internet access and every time I stay here I cannot get work done. I have to use my cell hotspot for Web access. The room temperature was at 25 degrees C the whole week and there was no air movement. None of the environment controls worked. It was like being in a box. Everything else was fine...clean, quiet, safe. I only stayed here because of the locations of my meetings. However, I probably won't return for at least another year, if at all, and will contantly be looking for options. September 15, 2014
Rated 4.0 out of 5.0 by House Keeping Sumamente eficiente y amable, durante la estadía solicitamos varios servicios y todos fueron dados de una manera pronta y con mucha amabilidad. Pedimos tijeras, hilo y agujas, toallas extras, etc. y siempre llegaron con prontitud y una sonrisa. Eso realmente hizo la diferencia sin importar la hora en que llamamos la gente fue sumamente cordial September 8, 2014
Rated 3.0 out of 5.0 by Buena atencion, desayuno deficiente Lobby de entrada confuso ya que han puesto una oficina o negocio que le quita mucho espacio. Los aseos de las habitaciones se ven pasados de moda. Cuando llegas a la habitacion huele mucho a comida de los clientes que dejan el room service en el suelo del pasillo dando muy mala impresion. September 8, 2014
Rated 4.0 out of 5.0 bien buen hotel bien situado, perfecto parahospedase si tiene una feria o congreso en el wolrd tradecenter September 5, 2014
Rated 3.0 out of 5.0 by WiFi Sucks Really bad internet service. Authentication method was horrible and disconnected me all the time, it was awful September 1, 2014
Rated 4.0 out of 5.0 by OK Hotel Excellent attitude from the person in charge of the breakfast management (Jorge) and the bar people. Rest of the staff was so so. September 1, 2014
Rated 5.0 out of 5.0 by Queja No me dieron mi habitación cuando llegue. No me reconocieron como miebro Priority ni me ofrecieron cortesía alguna, no tiene mi numero, no lo buscaron y lo tuve que proporcionar y no lo tenía a la mano. Su encuesta es demasiado larga, hagan algo más rápido para que todos contesten. No tenía toallas de mano en mi habitación solo dos grandes una estaba percudida. Favor de tomar en cuenta los comentarios y contestar. September 1, 2014
Rated 2.0 out of 5.0 by No tiene calefaccion Estan excelentes las instalaciones, pero no cuenta con calefacción, asi que al entrar a la habitación entraba a un congelador y eso le hacia perder todo confort, comodidad, calidad del descanso mala, etc...aun que muy amablemente me llevaron calentadores portatiles solo medio le quitaban lo super frio al cuarto, y colchas. Regrese enferma por el frio a casa. August 27, 2014
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