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Rated 3.8 out of 5 by 213 reviewers.
Rated 4.0 out of 5.0 by Comfortable beds but noisy and not so good at service The room was fine, the best part was the bed, I slept very well. The problems with my room were 2: - The carpet and sofa need a good cleaning - My room was too close to the fitness and breakfast rooms so those noises were there very early and until late. The staff was quick to answer, but not always helpful: - I tried to order something form the cafeteria while on my way to my room, thy asked me to go to the room and order by phone instead of taking my order. - I asked for my invoice twice, once the night befor checkout and once again at checkout and I have not gotten it yet, and I checked out 4 days ago. Good in general for business purposes, could improve cleanliness and service. February 23, 2015
Rated 4.0 out of 5.0 by Excelente ubicacion y muy limpio El hotel cuenta con una excelente ubicacion para negocios, justo al frente del WTC de la ciudad de mexico, sin embargo el servicio de internet es muy variable y el tener internet confinable y rapido es imperatico para un hotel de negocios. February 19, 2015
Rated 5.0 out of 5.0 by Buen hotel El personal de todo el hotel es muy atento, todos te saludan cálidamente, hacen que te sientas como en casa además tiene una excelente ubicación, esta muy cerca del WTC y de Insurgentes donde se pueden encontrar muchos restaurantes y sitios de interés. También cuenta con un gimnasio que es pequeño pero que tiene todo lo necesario para no perder la rutina, definitivamente volveré. February 18, 2015
Rated 5.0 out of 5.0 Mi mejor esperiencia en este Hotel HOLY WTC Solo descanso y conocer el Hotel Mi estancia en el Hotel Holiday INN wtc ha sido d elas mejores por que el lugar es hermoso y atractivo por dentro y por fuera, ubicacion, sitios, restaurantes, tiendas y ambiente calido February 18, 2015
Rated 5.0 out of 5.0 by Excelente El hotel es muy cómodo, incluye un desayuno muy completo además de que estaba delicioso, y el personal es extremadamente amigable con el huésped y este pendiente de todas tus necesidades, reporte que un foco se fundió y en seguida llego el personal de mantenimiento a cambiarlo, todos muy amables y serviciales!!!! February 16, 2015
Rated 3.0 out of 5.0 by Improvements Improve breakfast quality. 5 days at the hotel... and hard to remember a breakfast with hot food (try cold scrambled eggs and you will understand). Internet... bad !!! February 10, 2015
Rated 1.0 out of 5.0 by bad experience There was a cool spell in Mexico City and the room that I was in did not have any heat - A/C but no heating system. The front desk finally told me that only a few rooms had heat. The internet might as well have been non-existent. It was unreliable as a solid connection and unavailable to connect most of the time - I should have realized something when it took 3 tries for them to run my credit card through at check in time due to connectivity issues. The view from my room was 1/2 blocked by the next wing about 2 feet from my window. As a result, there was limited natural light available. The property is clean but my experience was not positive. This is the first negative review that I have ever posted on any place that I have stayed. February 10, 2015
Rated 3.0 out of 5.0 by En general bien, lastima de las fallas del internet que prometen Prometen Internet de alta velocidad y nunca pude lograr una adecuada conexión February 9, 2015
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