Rated 5.0 out of 5.0 by haisha Excelent service
Excelent service, nice place and relax an peaceful site
June 15, 2013
Rated 3.0 out of 5.0 by Victor771204 Guest Experience Review
The Holiday Inn's personnal need to be more freindly
June 11, 2013
Rated 3.0 out of 5.0 by ar49 Poor room comfort
It is a shame that having a room with a fantastic view to the Reforma avenue, I can not enjoyed it, as I needed to close the window drapes, to have it almost blind, the sun that was shining makes the rrom uncomfortable, I am not complaining about the amount of ligthing, the problem is that the heat that the window let in was too much to be handled by te AC.
June 11, 2013
Rated 4.0 out of 5.0 by Fire58 Business Hotel? Tourist Hotel yes
This is a fantastic hotel, great location, rooms are excellent - the food at breakfaste could be hotter, many times the eggs etc were cold, no real bacon just bacon pieces you would normally put on your salads. The only real negative is that unlike many of the HI Expresses I stay at for business, this property does allow you to bill hotel car service to your room and you have to make sure you carry lots of cash to get from business appoint,ent to business appointment. There are two or three companies that offer car services at the hotel but you need to have cash. Even the standard holiday in allows you to bill the taxi at TH hotel to your room.
Marks 100% for being a great property
25% for business friendly compared to other hotels.
May 22, 2013
Rated 4.0 out of 5.0 Great Location and Comfort
Excellent location on Reforma, great service, next door to a Stabucks and a mall. Breakfast leaves more to be desired in terms of food options. Recommended for a 2-3 day business stay.
May 20, 2013
Rated 5.0 out of 5.0 by Berico Great location and good value.
Staff was friendly and I was recognized as a Priority Club member, since the room was available they check me in before 3PM.
Again, good value, great location with lobby, rooms, dinning area very well kept.
May 18, 2013
Rated 4.0 out of 5.0 by CesarNegocios Estadia en Holiday Inn Reforma
Bien ubicado al lado del mall Reforma 222 y en plena Av Reforma donde se puede caminar excelente. El GYM es basico. Buen desayuno, no hay restaurant pero en los alrededores hay buenos restaurantes.
May 16, 2013
Rated 3.0 out of 5.0 by Xtina222 Location was good, breakfast was below average...
I would have given this hotel a higher rating had I not stayed in Holiday Inn Express Oaxaca 2 weeks prior to our stay here.
The breakfast here was sub par. The eggs seemed microwaved - they had that green shade to them. The pozole was plain... The fruit, meh... The coffee was NASTY. The bacon was way too soft, chopped up in tiny little pieces. The chilaquiles were decent, but they are pretty hard to screw up.
(I compare this to our stay in Oaxaca which had excellent eggs, no pozole but who cares, large pieces of bacon, yummy fruit, GOOD coffee and good chilaquiles).
Our room did not come with an iron or ironing board for some reason (the other room we also paid for did). The light inside the shower was out, so every time I turned on the light in the bathroom the fan turned on as well.. Since I only stayed one night, I didn't really feel like asking them to repair it or bring up an iron.
The room was clean, but the floor seemed a little moist...
The walls a bit thin, the room next to use seemed to have a ton of kids staying there, which were making a ruckus (this is due more to parents not shutting up their kids - I had 2 kids with me but I made sure they didn't yell).
As for the wifi, only one person at a time could use it, had to call the front desk for another passcode.
Ah, and they only gave us one room key. Had to ask for a second one.
Given the option I probably would not stay here again unless they could discount the cost of breakfast so I could eat elsewhere. Luckily next door there are a lot of shops, restaurants, coffee shops, etc... And like I said, the location was excellent, just down the street from "El Ángel de la Independencia"...
May 10, 2013