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Rated 3.9 out of 5 by 358 reviewers.
Rated 5.0 out of 5.0 by Personal amable y eficiente. Ubicación excelente. El hotel cumplió mis expectativas: cómodo, limpio, sin lujos pero con lo suficiente para pasarla bien mientras estás en la habitación. El personal es amable y eficiente, y obvio que la ubicación es excelente, con la parada del turibus a unos pasos y es un plus tener una plaza comercial al lado. Además caminar por el Paseo de la Reforma es una experiencia única, con vistas preciosas. El wifi en la habitación funcionó sin problemas. November 20, 2015
Rated 5.0 out of 5.0 by todo correcto Atención del personal, muy amable. Lo único es que no recibí obsequio de ingreso como socio IHG, lo cual no demerita lo primero. Habitación en excelentes condiciones. Variedad de almohadas. Toallas que si secan. November 19, 2015
Rated 4.0 out of 5.0 by Good The hotel is good, is clean, confortable and it has a very good location but i think the price is a little bit more than the expected. November 19, 2015
Rated 4.0 out of 5.0 by Stay good and long weekend. Stayed at the capital for the long weekend with family. Very convenient location next to 222 Mall. Close to Bosque de Chapultepec. Can cost of the parking be negotiatied? This would be a plus if so with 3rd party offering the service. Overall good relax and stay. November 18, 2015
Rated 5.0 out of 5.0 by Safe hotel, great amenities I've been to Mexico City several times and always stay at this Holiday Inn Express for the following reasons: (1) It's in a very safe area of Mexico City, practically right next to Reforma 222, a major mall. It's a little bit of a haul to the airport but I'd rather pay a (relatively inexpensive, compared to the US) taxi to get there and sleep in an area I know well and feel comfortable walking around in. (2) Free hot breakfast daily -- the chilaquiles are very good. (3) Free Wi-Fi, which has always been reasonably fast and reliable for me. (4) In-room programmable safe. I didn't need to use the safe on this trip since it was only overnight, but I have in the past on longer trips. You can easily find less expensive hotels in Mexico City and even in the Reforma area, but the combination of proximity to Reforma 222 and amenities included have made this our go-to hotel for Mexico City trips. November 18, 2015
Rated 4.0 out of 5.0 by Quiet, clean and a great location Great location, good customer service, peaceful place. Mattress and pillows need to be softer. November 16, 2015
Rated 4.0 out of 5.0 by mal olor excelente ubicación al lado del reforma 222, pero las habitaciones y el olor a drenaje del baño,..super mal.. atención indiferente del personal al ser socio spire. November 12, 2015
Rated 2.0 out of 5.0 by Lástima de Localización Apesar que la localización del hotel es muy buena, la atención del personal de recepción en pésima, al check in fui tratado con muy malas maneras, sin tomar en cuenta a actitud prepotente del recepcionista, tal como si me estuvieran haciendo un favor al brindarme alojamiento a pesar de ser miembro Gold de IHG . Al llegar a la habitación no pude accesar por un mal funcionamiento de la puerta, teniendo que esperar al personal de mantenimiento, la alfombra de la habitación expedía malos olores. Los canceles del baño no corren bien, evidenciando falta de mantenimiento, asi como un ruido ensordecedor del aire acondicionado del cual no funciona apropiadamente el regulador de la temperatura. Durante mi estancia solicité el apoyo del mismo recepcionista para cambiar un billete para pagar un taxi, negándose a hacerlo, tuve que recurrir a otros clientes para hacerlo. Me sentí decepcionado por la atención en el hotel y evidentemente tenía mejores expectativas del mantenimiento de las instalaciones por el precio que se paga. November 11, 2015
  • 2015-11-24 T12:40:28.209-06:00
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