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Rated 3.9 out of 5 by 179 reviewers.
Rated 4.0 out of 5.0 by Front desk staff and room lighting We are in town for a wedding and stayed 3 nights at the Holiday Inn Express. The front desk staff were the most helpful and the best staff of any hotel we have ever stayed at. As we don't speak Spanish, Gerado was extremely helpful - the very best. He made sure we had adequate taxi service, helped us set up a tour, and answered any questions we had. The entire front desk staff were very friendly and tried to help in every way. We felt the lighting in the room was inadequate It was difficult to see to work in most areas. Also, it would be great if there could be more than one chair in the room. February 7, 2016
Rated 4.0 out of 5.0 by Buena ubicación y muy buena habitación La ubicación del hotel es muy buena y las habitaciones están muy bien. Faltan contactos para mas comodidad y más variedad para el desayuni February 1, 2016
Rated 5.0 out of 5.0 by Safe and Clean Staff was very friendly and did a great job. I felt very comfortable there. It was good for my one night stay for business. January 29, 2016
Rated 5.0 out of 5.0 by Good Experience I have a good experience specially with the room confort, the cleanliness. There are many restaurants options near by. January 25, 2016
Rated 5.0 out of 5.0 by Buen servicio A pesar de tener solo un dia, me gusto la estancia, el lugar es limpio y el personal atento. Como propuesta, tendria transporte a los edificios principales como oficinas coorporativas o los centros comerciales dentro de la zona. January 14, 2016
Rated 5.0 out of 5.0 by Recomendado en Santa Fé Gran opción para viajes de negocios, servicios funcionales, personal amable, instalaciones en excelente estado. Buena ubicación en un sector con poco tráfico y poco ruido. January 5, 2016
Rated 1.0 out of 5.0 Elevator and Room had the odor or urine I recently stayed at this hotel on the week prior to New Year. When I first arrived in the elevator it smelled like urine as well as my room. I requested a refund to find another hotel, but was refused as I prepaid for the room. I was moved to another room which was acceptable. I traveled around the area in Mexico and when I returned to my room, which was booked and paid for for 7 days, I found the bed as totally stripped of all the linens and blankets. When I complained they did not have housekeeping to make the bed and said the room looked vacant so they stripped the bed. I moved to yet another room ,which had a strong odor of vinegar. I left the hotel and never returned. Worst experience with a hotel. January 4, 2016
Rated 1.0 out of 5.0 by Rentan cuartos recién pintados Rentan cuartos recién pintados, luego para que no huela a pintura dejan abierta la ventana. Como consecuencia llegas en la noche a un cuarto helado. Y se va acumulando el olor a pintura dando un terrible dolor de cabeza en la madrugada, cuando ya es muy tarde para cambiar de cuarto. Lo peor es que al reportar el problema les valió. Y los muebles bien viejos, la silla del escritorio toda raída, al grado que ni quise poner ahí mi saco. December 19, 2015
  • 2016-02-10 T12:40:04.336-06:00
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  • cp-1, bvpage1
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  • loc_en_US, sid_MEXSF, prod, sort_default
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