Rated 3.8 out of 5 by 107
Rated 1.0 out of 5.0 by Sammy250 A mistake to stay in this one
First checked into a 2nd floor room. The room is very noisy due to a construction project going on nearby. Went to ask to change a room, and was offered a room in 8th floor away from the construction side. But in this room, the noise level from the inside of building is even worse, with a loud humming noise. Went to front desk again to ask for a new room. They chnaged my room again, but telling me if I don't like the room, I should tell them immediately. I found this room is okay in terms of noise level. But quickly found that the noisy heating fan has to be on in order to keep the room warm. I gave up to ask for another room and thought I can turn the heating fan off when I sleep. But I was waken up by the cold temperature around 3:00 AM. Poor experience with this hotel and will not book this one again.
January 19, 2015
Rated 4.0 out of 5.0 by PanchoGuns Great Service, Awesome Breakfast, Needs work on Gym
The service quality was very good, as an IHG member I was offered a snack OR water, instead of AND.
The gym needs a lot of work, stationary bikes are very poor quality and obvoiusly whomever picked them does not ride bikes or spin. Whomever furnished the Gym in general must not workout in gyms.
Breakfast was GREAT, freshly made Juices (Orange, Mandarin and MANGO), variety of sliced fruits, variety of cereals and oatmeal, hot breakfast was also good, scrambled eggs, rolled slices of ham, bacon, make your own chilaquiles with several salsa options, refried beans and to top all that off, MOLE with chicken, if that was not enough you could then continue to the fresh pastries and the variety of sliced breads for toasting, along with butter, marmalades of different fruits, etc. Breakfas was real! I would never find something this good as a Breakfast option in the US.
January 12, 2015
Rated 3.0 out of 5.0 by Sailingfanatic convinient location and inexpensive to do business in Santa Fe
The hotel is very simple, rooms are ok. Nothing great. Breakfast ok but not great. Great location for business in Santa Fe and good restaurants around the area.
January 11, 2015
Rated 5.0 out of 5.0 Ubicación y equipamiento muy buenos
Informar anticipadamente a quienes efectúan reservación de su cambio de política en tarjetas de crédito aceptadas, de lo contrario: llevar suficiente efectivo para cubrir los gastos durante la estancia.
December 23, 2014
Rated 5.0 out of 5.0 by UICAB EXCELENTE
La amabilidad del personal (destacable), habitaciones comodas con una bella vista. en general es un lugar tranquilo y comodo para descansar despues de un ajetreado día.
December 19, 2014
Rated 1.0 out of 5.0 by mxmamr Bad recomendation
My fan was broken.
The "cobijas" are so little.
And they charged the parking.
December 18, 2014
Rated 1.0 out of 5.0 by jodie44 Uncomfortable room and no heating
- I was offered a room which was neither made nor sanitized.
- Heating did not work in the room I was assigned thereafter. Moreover, blankets were of poor quality.
- The check out was the slowest I've ever experienced and the credit card terminals did not work.
December 9, 2014
Rated 5.0 out of 5.0 by Remics Tiene los mejores Empleados
La verdad es que, si revisan mi historial, se darán cuenta de que este es el Hotel en el que mas me hospede en todo el año, principalmente por 2 muy fuertes razones, la primera, es el Hotel mas cercano a mi Trabajo y la segunda, es el Hotel con el mejor servicio a los Huéspedes. El Personal del Front desk, siempre tienen una actitud de servicio que se aprecia sincera, no forzada y se aprecia que disfrutan lo que hacen, siempre están atentos a las necesidades y su tiempo de respuesta es muy bueno, me encanta este Hotel, el único pero, es que en algunas ocasiones, la cama me ha parecido dura, fuera de ahí, todo ha sido muy bueno.
December 2, 2014