Rated 4.1 out of 5 by 184
Rated 4.0 out of 5.0 by luismedi Great attention from Staff
Great location to local areas. Breakfast bar needs fresh food.
October 14, 2014
Rated 4.0 out of 5.0 by David1963 Very Nice Place
I stayed at this hotel both before and after a cruise between 4-11 October. I read the reviews before booking and a big issue in these reviews seemed to be internet service. The reviews were correct as the internet service left a lot to be desired. When it worked, it worked fine. However, you would be cut off for no reason. If I was a business traveler needing a reliable internet connection in my hotel, this issue would have me staying somewhere else. I was on vacation so it was just frustrating.
The rooms were very clean, comfortable and very on par for a Holiday Inn Express. The shuttle service was great, really, really great. To and from the airport was free, easy to find and convenient. They offered a separate company to shuttle me to/from my cruise port for $10 each way. This sure was convenient.
Lastly, during my stay after my cruise I met a front desk manager named Trisha. She was so helpful, kind and courteous that I would have hired her on the spot if I was a rich hotel owner ( I am not). She displayed everything one would ever hope for a worker at the front desk of a hotel. (The owner of this hotel should give this woman a raise.)
October 12, 2014
Rated 5.0 out of 5.0 by skiowl great staff
We arrived late and left early next day.. we found the holiday inn express a great hotel for this reason... I can not say enough about the staff who made our stay a pleasure.... we will definitely stay next time we are in transit...
October 9, 2014
Rated 5.0 out of 5.0 by Juan_246 Definitivamente mi mejor opción en Miami para ir de compras
Como lo he dicho en anteriores reseñas, este hotel es y será siempre mi mejor opción en Miami, sobre todo porque siempre viajo a Miami por motivo de compras y este hotel es perfecto para ello. Traslado garantizado del aeropuerto al hotel y viceversa, desayuno incluido con varias opciones para escoger, habitaciones amplias y muy cómodas, y por el hotel pasa el transporte que ofrece los traslados hasta el Dolphin Mall (ida y retorno) pagando sólo 10 dólares. Todo lo que necesito cuando viajo a Miami se resume en este hotel. Y por supuesto, sin dejar de mencionar la excelente atención en recepción.
October 8, 2014
Rated 1.0 out of 5.0 by Toby toy Hotel was rundown, the worst one we have ever stayed in.
Breakfast was a disaster, I had to turn the lights on at 7:05 am and there wasn't anything set out. Did not feel safe just walking next door to IHOP. Other people we talked to expressed the same things.
Very poor quality hotel..
October 7, 2014
Rated 4.0 out of 5.0 by Aaron-6 Pre-Cruise weekend stay
We stayed here over the weekend with some friends prior to a Carnival Cruise. This hotel is clean and well maintained with friendly and helpful staff. We took the hotel shuttle back to the airport to check in at the Carnival airport check-in, taking the Carnival transportation to the ship which worked out beautifully. Our only complaint is that the breakfast variety was not what I am accustomed to at other IHG properties. One of our friends is gluten and dairy intolerant, this hotel did not have the oatmeal and they served the little omelet things with the cheese in them both days instead of alternating the eggs with scrambled.
October 5, 2014
Rated 5.0 out of 5.0 by Andettore Good location
Some delay in locating reservation on check -in, otherwise the stay was very good and the reception staff very helpful
September 28, 2014
Rated 4.0 out of 5.0 by AugY21 close to airport
it was convienent and enjoyable place to stay. The front desk was very friendly and made me smile
September 24, 2014