Rated 4.1 out of 5 by 194
Rated 1.0 out of 5.0 by VacayGirl12 Not A Good Stay
This was by far one of the worst hotel stays I have ever had. We contacted the hotel in advance to ensure that we would have no problem getting in the complimentary airport shuttle. Despite our efforts, we waited almost 1.5 hours for a shuttle. We contacted the hotel 3 times. Each time we were told a different lie about the shuttle's arrival. When we complained, the shuttle driver had the nerve to show us his manifest & say it had been only a few minutes. Believe me, we had a watch & 2 small kids, we knew how long we waited. When we arrived at the hotel, we got our room that smelled like smoke although we requested a non-smoking one. Our bathroom had some sort of green gunk on the ceiling. We missed breakfast too because we were told the wrong time. We could not leave soon enough! We were glad we only had to be there a few hours to sleep before our cruise.
October 26, 2014
Rated 2.0 out of 5.0 by jay2005 rundown
hotel is rundown and needs a complete renovation, staff and hotel alike
October 26, 2014
Rated 4.0 out of 5.0 by Altood Comfortable bed
Good stay for one night, post cruise. Shuttle was on time to take us to the airport. Breakfast was fair, coffee was good. If the lobby area would have been less run down, the whole experience would've been better. The first impression was not good, but it improved.
October 23, 2014
Rated 4.0 out of 5.0 by PM71 Great Check-in experience
Room was quiet and clean. The shuttle to the airport was quick and convienent. The lady who checked us in (Yari) was awesome, she was very friendly and gave us great diner suggestion.
October 22, 2014
Rated 5.0 out of 5.0 by troopert Great stay!
We spent a nite at this hotel pre cruise. Great location, value, staff and breakfast. Shuttle service offered to and from the cruise port was an added bonus and reasonably priced.
We would definitely stay here again
October 21, 2014
Rated 1.0 out of 5.0 by RJD68 poor staff service
. ARRIVED AT H.I.E. AT APPROXIMATLY 11.30 PM. QUICK CHEKIN AND WENT DOWN HILL FROM THERE, I REQUIRE A CPAP MACHINE NO PLUG IN AT ALL ON LEFT SIDE OF ROOM, USED EXTENSION CORD FOR MACHINE. WIFE WANTED ICE, FOR DRINKS, A SNACK, AND A SPRITE. STARTED TO CALL DESK TO FIND ICE MACHINE PHONE DIDN'T WORK, WENT TO OTHER PHONE IN ROOM CALLED DESK, SAID ICE MACINE ON 3RD FLOOR. WIFE WENT TO 3RD FLOOR AND ARRIVED BACK AFTER 30 TO 40 MIN WAIT, I INQUIRED ABOUT THE LENGTH OF TIME. SHE STATED SOME MACHINES TOOK CREDIT CARDS SOME WOULD'NT EXCEPT CREDIT CARDS, HAD TO TAKE COINS ONLY, SHE WENT TO THE FRONT DESK THEY STATED NO CHANGE. SHE CAME BACK TOLD ME WHAT HAPPENED. I WENT TO SEE ABOUT THE MACHINES SHE WAS CORRECT I WENT TO THE FRONT DESK ASKED ABOUT CHANGE WAS GIVEN 1DOLLAR BILLS AND TOLD THEY WOULD WORK GUESS WHAT THEY DIDN'T. RETURNED TO DESK FINALY 1 ROLL OF QUARTERS WAS BROKEN OPEN AND CHANGE GIVEN. WON'T STAY AT MIAMI H.I.E. AGAIN.
October 21, 2014
Rated 4.0 out of 5.0 by marcusc good location in proximity to airport
This property is not as nice as other HI Express properties I have stayed at. I didn't like the fact that there was no pool on the property.
October 20, 2014
Rated 4.0 out of 5.0 by guatamango Todo bien, excepto la conexión Internet y la variedad de alimentos
Estuve alojado en el Holiday Inn Express Miami-Arpt Ctrl-Miami Springs durante 2 semanas.
Todo me pareció bueno, aceptable y acorde al precio, excepto por las siguientes 4 cosas:
1. En el lobby siempre había un olor raro que no era agradable.
2. La conexión a Internet Wifi es muy inestable, tenia que mantenerme cerca de la puerta de entrada a la habitación para mantener vídeo conferencias por Skype en mi computadora.
3. Si es cierto que sirven desayuno bufé, pero es el mismo menú todos los días, no hay variedad en los alimentos y el espacio del comedor es pequeño.
4. El aire acondicionado de la habitación hacia mucho ruido.
Esas son mis observaciones, por todo lo demás el hotel es una buena opción.
October 18, 2014