Rated 4.1 out of 5 by 101
Rated 3.0 out of 5.0 by Ldelphim Good palace for few nights
The hotel is good, a little small reception and breakfast environment but the rooms are clean and with a sufficient space and good TV, refrigerator and microwave.
Need to improve the front desk employees (some of them) but they are nice in terms of attitude. The hotel should have an area for luggage also when the a guest need to leave it for some and short time and a larger parking
December 7, 2013
Rated 5.0 out of 5.0 by Passingthrough27 Staff were key!!!
The Holiday Inn Express in Miami Springs has a great front desk staff and manager. I think if you looking for a quite place by the Miami Airport this place is a winner.
December 6, 2013
Rated 4.0 out of 5.0 by Donya Nice Experience
Shuttle bus drivers: Very friendly.
Front Desk gentleman at check-in: The shorter gentleman was very pleasant.
Room: Clean and comfortable.
Dining room: Good hot breakfast. Place was clean.
Dining room staff: Needs to be more attentive to empty trays on the buffet.
Internet connection/wif-fi: Free but a bit slow.
Check-out staff: Unfriendly tall guy.Looked annoyed when asked questions.
Location: Very near the airport. Perfect for an overnight stay. IHOP in front of hotel was also very convenient.
Overall rating: Good value for money. Will return when in a stop-over in Miami. Will recommend to friends and relatives.
November 25, 2013
Rated 5.0 out of 5.0 by MotteJC Excellent Stay
We stayed here the night before our cruise and I can't say enough about how kind and helpful the staff was. Upon arriving and checking in the Front Desk ensured to thank us for being Platinum Members and gave us the welcome gifts. Also put us on the quietest floor so we could rest but gave us the option to pick another floor if we preferred it. The rooms were very clean and well maintained.
I guess the only downfall for me would be the fact that there were only 2 luggage carts in the lobby so we ended up having to wait a while for someone to bring one back but not a big deal. Also if you are looking for a pool then the pool they have access to is actually at another hotel.
I will definitely stay at the hotel if we take another cruise out of the Port of Miami again.
November 24, 2013
Rated 5.0 out of 5.0 by Day1951 staff
Everyone are friendly. I'm feel like home!! Every time I came here I had great experience.
November 24, 2013
Rated 3.0 out of 5.0 Great service, clean, poor breakfast
The staff and the service is excellent, the rooms are very clean, but the breakfast is like an snack, like an airplane food, could be better.
November 21, 2013
Rated 5.0 out of 5.0 by Theoldies Convenient to airport and comfortable
Very pleased with our choice of overnight stay. Shuttle to Dolphin mall and to airport was convenient and free. Good, free WiFi. Breakfast included in price was basic, but adequate. Seating at breakfast a bit limited, but we were able to sit at an outside table.
Appreciated the shampoo AND conditioner, when often it is just a combined body wash/conditioning shampoo in a dispenser. Appreciated the nice sized soaps and also being able to remove the coat hangers for convenience. I know theft is an issue with hotels, but it is often annoying not being able to remover the hangers from the rails.
Restaurants for our evening meal were only a two minute or less walk away.
Also appreciated recognition of our Priority rewards membership.
November 17, 2013
Rated 5.0 out of 5.0 by walko excelente hotel como todos de la cadena
muy bueno, excelente hotel ya hice otra reserva para el proximo año
November 16, 2013