Rated 4.1 out of 5 by 124
Rated 4.0 out of 5.0 by Micky40 Good service, friendly staff
Excellent, the hotel has friendly staff and the rooms are clean
I will recommend this hotel
February 2, 2013
Rated 5.0 out of 5.0 by Sajor Excellent location, Excelent Room, Great Service. WiFi free!
We were looking for a no too expensive hotel to spend a night before taking our plane to CCS and we find an excellent hotel with great service. Free parking and free WiFi.
Thanks Priority Club
January 28, 2013
Rated 2.0 out of 5.0 by sybwmb unusual
When we got into bed our sheets had something nasty on them. The guest services were very nice people (they don't clean the rooms) and they brought us clean ones. They also offered to pay for our transfers without us even asking. This hotel did not have a pool. It was located at another hotel. There was an IHOP next door that we got 10% off if we showed our room key. DO NOT go there. It smelled of urine when we walked in the door. So mixed results. We usually have a great experience at Holiday Inn Expresses but between the sheet issue and the IHOP I would probably try for a different one in Miami next time. The people were super nice though.
January 26, 2013
Rated 5.0 out of 5.0 by Aprilmayjune Good service
Was here for one night for a cruise. The staff is very helpful and knows the area for restaurants. Not much around so its important they know the area. I would recommend this hotel highly for the price. Clean, good continental breakfast including pancakes.
January 26, 2013
Rated 5.0 out of 5.0 by TheChosen My first Experience
I had a wonderful experience my first time staying at Holiday Inn Express. My check in was off the chain, and the Customer Service was the best. It was always a pleasant smile from all of the front desk Customer Service Representative.
January 23, 2013
Rated 3.0 out of 5.0 by kennyg Uncomfortable stay...
I stayed one night in this property on a layover during a business/leisure trip. Doubtful that I would ever return. Waiting for the shuttle to pick you up at the aiport was maddening !! I called 3 times and each time it was "our driver will be right there", no such luck and to watch the other brands rotate thru there 3 & 4 times while you wait is frustrating. Also, the room I stayed in had a very funky smell to it, kinda of like spoiled milk. The room seemed ancient, as did the rest of the hotel. Must have been a nice place in the 60's. I read reviews before selecting this property and I was greatlt misled by those reviews. Lastly the shuttle back to the airport was equally frustrating and I ended up taking a cab since the time we were scheduled to depart was when the shutlle driver went on break and the guests had to wait for another shuttle from a sister property. Very poor system, not at all in step with other Holiday Inn Express properties I have stayed in...
January 21, 2013
Rated 5.0 out of 5.0 by bsgreen No complaints
The room was affordable and very clean. Staff was very helpful and check in was extremely quick. The shuttle was easy to catch from and to the airport. Overall, a great stay!
January 20, 2013
Rated 5.0 out of 5.0 by Debbie58 Excellent Stay
Cozy and comfortable. Very nice breakfast. Workers were very helpful
January 16, 2013
Rated 5.0 out of 5.0 by Bama131 Great hotel!
I was only there one night butitwas nice the outside and hallways need refurbishing or paint and cleaning but the rooms were very nice and clean!!
January 15, 2013
Rated 5.0 out of 5.0 by ymlljcd Friendly and Helpful Staff
It was wonderful to be greeted with a smile at 1 AM following a hectic afternoon & evening of flying. Carlos was incredible! Housekeeping was good and we look forward to our next stay.
January 15, 2013
Rated 5.0 out of 5.0 by Ricky031167 Good for an overnight stopover
Had a good experience for a quick stopover the bfast was not as have had in other Holiday inn express locations. But otherwise no complain would reccomend this hotel. One drawback no rooms to keep luggage overnight had to lug un-necessary luggage all the way to the room that was painful. Other than that would come back again.
January 7, 2013
Rated 5.0 out of 5.0 by Ann33622 Great stay
I arrived late and tired. I was checked in quickly and given a large room with a comfortable bed was very comfortable. I had been volunteering as a RN in Haitian hospital for the week prior to my stay and was exhausted. I over slept the following morning and the staff went out of their way to speedily get me to the airport just in time. I did not miss my plane thanks to their quick thinking. I will stay here again and refer my friends to this hotel. The staff behind the check -in desk and the driver of the airport shuttle were wonderful.
January 5, 2013
Rated 5.0 out of 5.0 by Dimper Very enjoyably, would stay and tell others about it
GREAT!!!!!!!!!!! I was over impressed, the staff was very nice, helpful and well manner.
January 4, 2013
Rated 1.0 out of 5.0 by tmat Dont go to this holiday inn again
I used my priority points to book room at this hotel. At the time of reservation there was only kings bed available and I had to for the same. But when I called hotel reception lately to check the availability of double bed, the receptionist agreed for the same. During the time of check In they didnt give me the double bed instead the kings bed. The hotel receptionist was not at all good and polite. There is no water in driking water in the hotel.
January 2, 2013
Rated 5.0 out of 5.0 by Sam321 Very Coosy atmosphere and amazing service
The service and quality is excellent. Can't ask for anymore.
Trisha the hotel manager has great show going!
January 1, 2013
Rated 5.0 out of 5.0 by chimoltrufior excellent experience
clean rooms, free WIFI working, friendliy and helpful staff, good breakfast, punctual departure of airport shuttle, would choose this hotel again. Thanks!
December 21, 2012
Rated 5.0 out of 5.0 by faithcs Great value for your money!
We have stayed here twice now and always received excellent value for our money. The service was great, friendly and very helpful. We love the breakfast choices, lots to choose from and well cooked. We stay here on our way to the Port and the front desk is excellent at helping us arrange our shuttle, very effortlesss for us!
December 8, 2012
Rated 4.0 out of 5.0 by skypilot460 Good
So nice staff,and the Managers are Excellent they do the best they can for your comfort staying really
December 4, 2012
Rated 5.0 out of 5.0 by ExMan Another Great Stay
This is our third stay at this HIE within the last four months.
Each stay is better than the last.
Congrats to the staff and management.
December 2, 2012
Rated 3.0 out of 5.0 by tunaman62 Cost of stay
The cost of a nights stay was VERY HIGH
The water pressure in the bathroom sink & shower was extremely low
The breakfast was cool not very warm
November 25, 2012
Rated 5.0 out of 5.0 by blackfly how a problem was dealt with !
we had been charged 15 for an extra person ( only 2 of us ) and hotel staff ( dave and manager , as well as all other staff ) were
very considerate when we question this ( toll free reservation line was not helpful at all ) . we were promptly refunded the charge and appropriate tax. all staff from hotel shuttle to cleaning staff seemed to enjoy their work so that speaks volumes for management. will defintely stay here again !
November 18, 2012
Rated 4.0 out of 5.0 by LoveHaiti55 Very friendly staff
We stayed at this motel twice within a week. The staff was very friendly, not only at the front desk, but we were greeted by every motel staff member we saw. The rooms were very nice. The breakfast had a good variety of foods and, as usual for HIE, the cinnamon rolls were excellent.
Our only issue came when we were ready to leave for the airport. We had scheduled a 7:30 a.m.; we came down at 7:15 and the desk person said he would give the driver a call. At 7:35 I checked again, he called the driver who would not be able to get there until 8:00 - too late for us. The desk person did call us a cab, which the motel paid for, but the cab did not even arrive until just before 8:00. We made our flight OK, but closer than we like to be.
Having a pool that was a couple blocks away is not a positive, but we didn't need it on this trip.
October 27, 2012
Rated 5.0 out of 5.0 by FELIPEBol FOR LONG OR SHORT, THIS IS THE BEST
I had to spend two nights due to flight cancellation and this Hotel was the best among the others they suggest at the airport, even lot more better than the one at the Miami Airport, which it is nothing compare to this one, for room comfort, staff and service and value of it. Thank you very much!!!
October 23, 2012
Rated 4.0 out of 5.0 by Elle MIA Springs
Experience was great. Staff was really nice and friendly, Two actuaclly stood out to me William and Carl. This is a smaller facility compared to the other HI I'ved stayed. The rooms were clean and all staff were friendly including the cleaning staff. Free breakfast is offered but only until 9am, some how I missed the cutoff time my entire stay so cant speak to the variety of choices or taste. If breakfast is missed however there is an IHOP right next door witha very friendly staf and if you mention that you are a guest of the hotel you will get a discount. Will def stay here again
October 19, 2012
Rated 5.0 out of 5.0 by Cruisertx Excellent customer service and nice room
Appreciate the professional reception, and the offer to upgrade our room. Room quality and cleanliness excellent. One suggestion on the shuttle van. The sign on the front is difficult to see if the sun shines on the glass - missed it the first time around. Overall, very good experience.
October 19, 2012
Rated 4.0 out of 5.0 by 01losa Great Location!!!
It is a great location you are close to the airport and downtown.
October 11, 2012