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Rated 4.1 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by Good for an overnight stopover Had a good experience for a quick stopover the bfast was not as have had in other Holiday inn express locations. But otherwise no complain would reccomend this hotel. One drawback no rooms to keep luggage overnight had to lug un-necessary luggage all the way to the room that was painful. Other than that would come back again. January 7, 2013
Rated 5.0 out of 5.0 by Great stay I arrived late and tired. I was checked in quickly and given a large room with a comfortable bed was very comfortable. I had been volunteering as a RN in Haitian hospital for the week prior to my stay and was exhausted. I over slept the following morning and the staff went out of their way to speedily get me to the airport just in time. I did not miss my plane thanks to their quick thinking. I will stay here again and refer my friends to this hotel. The staff behind the check -in desk and the driver of the airport shuttle were wonderful. January 5, 2013
Rated 5.0 out of 5.0 by Very enjoyably, would stay and tell others about it GREAT!!!!!!!!!!! I was over impressed, the staff was very nice, helpful and well manner. January 4, 2013
Rated 1.0 out of 5.0 by Dont go to this holiday inn again I used my priority points to book room at this hotel. At the time of reservation there was only kings bed available and I had to for the same. But when I called hotel reception lately to check the availability of double bed, the receptionist agreed for the same. During the time of check In they didnt give me the double bed instead the kings bed. The hotel receptionist was not at all good and polite. There is no water in driking water in the hotel. January 2, 2013
Rated 5.0 out of 5.0 by Very Coosy atmosphere and amazing service The service and quality is excellent. Can't ask for anymore. Trisha the hotel manager has great show going! January 1, 2013
Rated 5.0 out of 5.0 by excellent experience clean rooms, free WIFI working, friendliy and helpful staff, good breakfast, punctual departure of airport shuttle, would choose this hotel again. Thanks! December 21, 2012
Rated 5.0 out of 5.0 by Great value for your money! We have stayed here twice now and always received excellent value for our money. The service was great, friendly and very helpful. We love the breakfast choices, lots to choose from and well cooked. We stay here on our way to the Port and the front desk is excellent at helping us arrange our shuttle, very effortlesss for us! December 8, 2012
Rated 4.0 out of 5.0 by Good So nice staff,and the Managers are Excellent they do the best they can for your comfort staying really December 4, 2012
Rated 5.0 out of 5.0 by Another Great Stay This is our third stay at this HIE within the last four months. Each stay is better than the last. Congrats to the staff and management. December 2, 2012
Rated 3.0 out of 5.0 by Cost of stay The cost of a nights stay was VERY HIGH The water pressure in the bathroom sink & shower was extremely low The breakfast was cool not very warm November 25, 2012
Rated 5.0 out of 5.0 by how a problem was dealt with ! we had been charged 15 for an extra person ( only 2 of us ) and hotel staff ( dave and manager , as well as all other staff ) were very considerate when we question this ( toll free reservation line was not helpful at all ) . we were promptly refunded the charge and appropriate tax. all staff from hotel shuttle to cleaning staff seemed to enjoy their work so that speaks volumes for management. will defintely stay here again ! November 18, 2012
Rated 4.0 out of 5.0 by Very friendly staff We stayed at this motel twice within a week. The staff was very friendly, not only at the front desk, but we were greeted by every motel staff member we saw. The rooms were very nice. The breakfast had a good variety of foods and, as usual for HIE, the cinnamon rolls were excellent. Our only issue came when we were ready to leave for the airport. We had scheduled a 7:30 a.m.; we came down at 7:15 and the desk person said he would give the driver a call. At 7:35 I checked again, he called the driver who would not be able to get there until 8:00 - too late for us. The desk person did call us a cab, which the motel paid for, but the cab did not even arrive until just before 8:00. We made our flight OK, but closer than we like to be. Having a pool that was a couple blocks away is not a positive, but we didn't need it on this trip. October 27, 2012
Rated 5.0 out of 5.0 by FOR LONG OR SHORT, THIS IS THE BEST I had to spend two nights due to flight cancellation and this Hotel was the best among the others they suggest at the airport, even lot more better than the one at the Miami Airport, which it is nothing compare to this one, for room comfort, staff and service and value of it. Thank you very much!!! October 23, 2012
Rated 4.0 out of 5.0 by MIA Springs Experience was great. Staff was really nice and friendly, Two actuaclly stood out to me William and Carl. This is a smaller facility compared to the other HI I'ved stayed. The rooms were clean and all staff were friendly including the cleaning staff. Free breakfast is offered but only until 9am, some how I missed the cutoff time my entire stay so cant speak to the variety of choices or taste. If breakfast is missed however there is an IHOP right next door witha very friendly staf and if you mention that you are a guest of the hotel you will get a discount. Will def stay here again October 19, 2012
Rated 5.0 out of 5.0 by Excellent customer service and nice room Appreciate the professional reception, and the offer to upgrade our room. Room quality and cleanliness excellent. One suggestion on the shuttle van. The sign on the front is difficult to see if the sun shines on the glass - missed it the first time around. Overall, very good experience. October 19, 2012
Rated 4.0 out of 5.0 by Great Location!!! It is a great location you are close to the airport and downtown. October 11, 2012
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