Rated 4.3 out of 5 by 264
Rated 3.0 out of 5.0 by IlynO too much light in the room
Everything was great aside from the fact that the door was not fitted properly which let A LOT of light in the room, not allowing me to sleep. If this is not an issue for you, I would definitely stay here!
June 6, 2014
Rated 4.0 out of 5.0 by plitz123 Übernachtung direkkt am Flughaveb Miami
DIE ZIMMER SIND GROSS UND MODERN. DER KOSTENLOSE ZUBRINGER VOM FLUGHAFEN UND HOTEL WAREN OHNE BROBLEME
June 5, 2014
Rated 5.0 out of 5.0 by Ti156 Great Choice!
Great value & choice that fit our needs to a T. This hotel was awesome!!!
June 3, 2014
Rated 1.0 out of 5.0 by DonTX Bad Experience this stay -
I normally love the Crown Hotels however this stay was substandard. Front desk had a difficult time finding me in the system (45 mins to check in), Internet was VERY VERY slow, could not even do the work I needed to do, yes it was free internet at .500 MBS. Room was not cleaned correctly, coffee left in cups, did not clean coffee maker. Cancelled wake up call service 4 times and it continued to call me - Front desk and bar personnel talked with each other while I waited for service! Overall experience was bad!! Did NOT get my points for my stay because it was pre-paid by my company even though I made the choice to stay there~
June 2, 2014
Rated 5.0 out of 5.0 by fernandom Good and Convenient
I selected this hotel because I had an international flight in the morning and was worried about the risk of having problems. I liked the hotel. The region is not very good, but it was not importante. The only think I did not like was the lack of a Jaccuzzi to spent some minutes to rest...
June 2, 2014
Rated 4.0 out of 5.0 by Ksy92 Muy buena relacion precio/calidad
Buen hotel, el personal super atento.
June 2, 2014
Rated 5.0 out of 5.0 by Alf66 Enjoyable experience
The staff made this short stay a pleasure
Hany for the Airport
June 1, 2014
Rated 5.0 out of 5.0 by Shelly S Miami Beach Trip
Very nice hotel. Everything seemed new and well maintained. Miami Beach was only 10 miles away. There is also a movie theater next door to the hotel that you can walk to. We booked on line directly through Crown Plaza and got the parking rate for $6 per night (otherwise parking is like $13 per night).
May 31, 2014
Rated 4.0 out of 5.0 by calcasey Experience
All was good but we were disappointed as a Holiday Inn Group member, breakfast was not included. This was very unusual; but when we asked the staff, we were told the policy had changed for Crown Plaza. Why??? Are we members of the 'group' or not ?!?
May 29, 2014
Rated 5.0 out of 5.0 by Canada77 Nice stay
I appreciated a great deal the help that the front desk provided. I had a longer than normal stay as I travelled between two countries for work. I had computer problems that I had to take care that I needed help with. Also as I was staying longer than normal, I wanted some assistance in finding out things to do and how to get there. On both accounts the staff was great. For the computer I was actually in contact with the staff before I arrived to speed up the repair. For an airport hotel there is a good selection of restaurants in the surrounding area.
May 28, 2014
Rated 5.0 out of 5.0 by Mick777 Clean, comfortable, convenient
Nice room, friendly staff, convenient to restaurants and area attractions
May 27, 2014
Rated 4.0 out of 5.0 by PACHI UNA BUENA EXPERIENCIA MAS EN EL CROWNE PLAZA HOTEL
REGRESÉ AL CROWNE PLAZA HOTEL-MIAMI INTERNATIONAL AIRPORT DESPUÉS DE MAUCHOS AÑOS;
Y REALMENTE ENCONTRÉ UNA MAGNÍFICA ATENCIÓN Y ATMOSFERA.
EN EFECTO, ADEMÁS DE SU MUY BUENA Y CENTRALIZADA UBICACION EN MIAMI, ENCONTRÉ UN RECIENTEMENTE MODERNIZADO HOTEL, QUE SE DISFRUTA DESDE EL INGRESO AL MISMO, HASTA POR SUPUESTO EN LA HABITACIÓN.
LA ATENCIÓN DEL PERSONAL MUY CORDIAL I COLABORADORA CON LAS PREGUNTAS Y NECESIDADES DEL HUESPED
EN RESUMEN UNA BUENA ESTADÍA QUE ME INVITA A REGRESAR CADA VEZ QUE PUEDA, Y RECOMENDARLO A FAMILIARES Y AMIGOS
May 27, 2014
Rated 5.0 out of 5.0 by ATLgirl Exceptional Airport Hotel
This Crowne Plaza is exceptional! It has just recently been renovated and it is stunning. The new fitness center has floor to ceiling windows overlooking the pool area and provides a fabulous view while you are using the equipment. I had the best wings ever in the lobby bar and it has great atmosphere. We were at a week long meeting, and the banquet staff was always keeping our refreshments ready and freshened and we never heard them in the back of the room. Our lunches were delicious.
I had a small problem with my shower and the engineer was at my room in less than 10 minutes and fixed it right up. I never passed an employee without a smile and a greeting. I will stay here whenever I'm in Miami - I could walk to numerous restaurants as well.
May 26, 2014
Rated 5.0 out of 5.0 by Kat03 Best Room I've Ever Had at a Great Price
I did a lot of reviewing of trip advisor reviews and pricing before choosing Crown Plaza Miami International. I only needed a room for the pre-cruise night and normally I do the cheapest, "I only need a bed" place I can find but this time I decided to treat myself. I got a great deal and the room was WONDERFUL. An added bonus was the free shuttle from the airport to the hotel AND the ability to shuttle from the hotel to the cruise port for only $15 which I'm sure was less than a taxi. And, the shuttle dropped us right at the ship which was great for me since I was having back pain issues and it was hard to walk more than a short distance. The hotel was clean and comfortable. The staff was great. I enjoyed a nice meal in the lounge. The room was just as pictured online. Definitely worth the time I took to "shop" online to make the choice. This was also the only hotel that the "most recent five" reviews on trip advisor had all 5 positive. The others I looked at had at least 1-2 negatives in their most recent 5 reviews.
May 25, 2014
Rated 5.0 out of 5.0 by Paul T. M. Excellent
It was excellent. Checked in around noon and was recognized as
Gold Elite. Mentioned to the lovely lady in the reception that we
had a 7pm flight next day and she gave us a 4pm check-out.
Had dinner in the evening and again nice attentive staff. Also like
to mention the young guys in the parking office, correct and polite.
Nothing negative? No fried eggs at the breakfast buffet, but what a
Total experience = excellent
May 19, 2014
Rated 5.0 out of 5.0 by balunbustingbear Perfect stay before the cruise
A very good hotel before the cruise. Close to the airport, easy access to the port of Miami. Very very friendly staff at check in, in the restaurant, at the bar in the evening and especially the bell man who helped me get taxis. The pool area is calm, relaxing and a nice place to be away from the hustle and bustle.
May 12, 2014
Rated 5.0 out of 5.0 by KAZmiester Excellent stay and dining for business's stay.
Very comfortable bed, excellent staff and an excellent meal at the hotel. One of my favorite stays in Miami.
May 11, 2014
Rated 2.0 out of 5.0 by Johana Awful service
We arrived with 2 kids and 5 luggage pieces and no one to help... My husband had to get the trolley by himself and load the luggage. Take it to our room and no one helped.
The receptionist wasn't very helpful with guiding us around re transport.
Then when we needed help with a situation that arose the person who said was the manager said she couldn't help. My husband worked in hotels before and he knew that they were able to help but the lady couldn't and wouldn't help us.
Overall awful experience.
May 7, 2014
Rated 5.0 out of 5.0 by sallyjayenc Great Staff, clean hotel
These guys are awesome. : ) I am away from home alot, they really do make it welcoming. thanks
May 6, 2014
Rated 2.0 out of 5.0 by Darryl27 Reception
I have stayed at a number of Crown Plaza locations and have found the staff at most very good, however this was a completely different experience. The restaurant and housekeeping staff were good on average however the front desk staff were found to be lacking in both helpfulness and eagerness to make a guest stay enjoyable.
The hotel was good, location convenient and food was enjoyable. Based on reception and front desk I would not recommend this location when there are a number of other hotels near by.
May 5, 2014
Rated 4.0 out of 5.0 by NatGio Good Location and service
Location is good, ambience is good. No refrigerator, no oven are the only problems.
Rest all is very good
May 5, 2014
Rated 5.0 out of 5.0 Great experience!
We spend 3 nights at this hotel in a pool side room and this totally lived up to our expectations. Today we checked out before leaving on a cruise. We spend 1 night in the executive suite on the 6th floor and this was an amazing experience. Thanks for recognizing Us a a platinum member and a special thanks for Franciena for her kindness and outstanding service!
April 27, 2014
Rated 5.0 out of 5.0 by svoboda Comfort and Convinience
This hotel is very conveniently located, has a great shuttle service and stuff is very friendly and helpful. Not too crazy about the restaurant-expensive and food is not great,but found a few nice restaurant not far from hotel. Rooms are comfortable, swimming pool and gym are nice and clean. Stayed in the same chain hotel in Nepal- really liked it.
Would recommend it to my friends,
April 24, 2014
Rated 5.0 out of 5.0 by Lche195 Great Stay
This is one of best stays I have had in a long time, the staff was so professional at check in, the rooms are very clean the restaurant food was prepared very well but priced is a little high I would recommend this hotel and will stay here again i
April 22, 2014
Rated 4.0 out of 5.0 by Martijn77 Friendly staff!
Make sure you book one of the Breakfast inclusive rates. Best breakfast had in Florida during our trip!
April 21, 2014
Rated 4.0 out of 5.0 by Steph87 Good location
Overall quality of the hotel is really great. The location is excellent to quickly join Miami airport.
The parking costs $ 13 when in a hotel not far it is free.
April 19, 2014
Rated 4.0 out of 5.0 by nelson72 Thank you
It couldn't be any better
Thanks everyone for all the effort and good work. My sister was very impress with the service especially the Shuttle bus who took care of her like no one. Thank you very much
April 16, 2014
Rated 2.0 out of 5.0 by Shooter88 Premium Guest Experience
Treatment and amenities provided you Top-tier customers doesn't equal that of your competitors.
April 12, 2014
Rated 5.0 out of 5.0 by jrquintero Idioma
Creo que es muy importancia la presencia de personas que hablen español en From desk, eso mejoraria considerablemente la calidad de la atencion.
April 5, 2014
Rated 5.0 out of 5.0 by 4Jeanie All was great except the registration.
We were told by the travel agency who booked this with us that we would get an inclusive breadfast with our price as this was important to me and the reason we booked it with this hotel-outside of being recommended by the AAA. When we got there we were told it did not include the breakfast. We ate at their restaurant anyways but were not happy about the change that was made. We got the booking from our agency to compensate for a 3 nite stay at a resort for taking a cruise with NCL. We were also told we were not a member with you. Didn't quite understand all this information just before we registered.
April 5, 2014