Rated 4.1 out of 5 by 76
Rated 5.0 out of 5.0 by rascal345 Highest recommendations!
This is a beautiful location, and is extremely convenient - right on the turnpike. The staff is outstanding and the rooms are clean and comfortable. I've stayed at more than 30 different Holiday Inn Express locations, and this definitely ranks among the top for me! :)
August 3, 2014
Rated 3.0 out of 5.0 by TheMomcat Technical Troubles
For paying what I did for this room, I should have been able to enjoy the cable and wifi. The wifi was down the entire time, and had been for at least 3 days before I even arrived according to another guest. It should have been fixed by then.
The cable was problematic in that it was cumbersome to change channels, taking 5-6 seconds to make the switch. Sometimes channels would get "crossed" and have some of each channel pixelating together on the screen.
I did like that they had a mini-fridge and a microwave in the room, and a nice sitting chair/ottoman. Had I been able to use the wifi I would probably have used the chair more to work on my laptop.
Outlets were a little bit of an issue as well, there was only one easily accessble from the bed, which made it hard to use my phone while in bed.
The first floor ice machine was out of order as well, adding to the overall mediocre atmosphere.
The staff, I have to say, were EXTREMELY friendly and I could tell they wanted to be helpful, but could not personally do anything about the wifi or cable. I hope that they hotel owners invest whatever it takes to get this hotel back up to what I'm sure is the usual excellent standard, because the employees deserve to work in a hotel of which they can be proud. I wouldn't have minded the price I paid had everything been in order, but as it stands, with so many other options in this location that I know would have been cheaper, it is in their best interest to get everything up to par.
July 29, 2014
Rated 5.0 out of 5.0 by GTwalker Nice clean and comfy room
The room is very comfortable, updated, clean, and everything worked right. It was quite and we got a great nite's sleep at this hotel. It was close to the interstate and easy to find. The staff girls were friendly and gave us some good suggestions for dinner that night. enjoyed our stay here very much.
July 27, 2014
Rated 2.0 out of 5.0 by CHK3 Not one of the better HI Express Motels
The site was a bit more expensive than most. Location is right off the Turnpike.There was no microwave or mini fridge in the room. The Internet went out and the on line help was no help and the staff showed no sense of urgency to find out what the issue was and have it repaired. It was still out in the morning so I lost a good 4 hours of work time.
IGH Corporate was inspecting the facility when I arrived and it had the staff not knowing what was right from left.
July 27, 2014
Rated 5.0 out of 5.0 by Insert a name here Normal HIE experience.
It was good. Pool was being serviced so couldn't use. Otherwise a normal HIE stay. Easy to book on very short notice since we were not sure where we would end up on a quick get away trip.
July 22, 2014
Rated 4.0 out of 5.0 by Jules B. Very comfortable and excellent service
Very clean and staff was very helpful. The beds are very comfortable and the room was very clean.
July 9, 2014
Rated 5.0 out of 5.0 by Miss Dawn nice room w/ jacuzzi in it
nice clean room, only no cable in tv in Jacuzzi room
July 4, 2014
Rated 1.0 out of 5.0 by EricTX Ants & a Manager that does not care
Woke up to a room full of ants. Hundreds of them marching in lines up and down the walls. Went to the front desk to talk to the Manager who was not on duty. I checked out and asked for the Manager to give me a call which she did not. Over the next two weeks, I have left 11 messages for her and not one call has been answered. When you call for her, you must leave your message with the front desk because her voice mail if full and can not take any more messages. If you call when she is working, you are told that she can not take the call, but will call you right back.
July 4, 2014
Rated 4.0 out of 5.0 by FourWheeler07 Great Hotel
Clean Hotel with friendly staff.
Pool was very cold.
Prefer vending machines because the hotels mini store was not adequately stocked
July 1, 2014
Rated 5.0 out of 5.0 by granto0243 many stays
It is always a pleasure to stop in at this location, since I travel eastern Oklahoma quite often, and I have gotten to know many of the staff members very well, and with a phone call, they know me and are so courteous and tell me to come on in, a room will be ready. Some of the staff I know very well are; Kacy, Katie, Holly, Kalo, Denise, and Tasha. Hope I didn't miss anybody. This hotel sits right off I-44 with the toll gate adjacent, so access to the road is very convenient. Plenty of restaurants and casinos in the general vicinity, but the people are what makes this a very enjoyable stay with a most friendly staff, who make me feel like I'm home, I couldn't ask for anything else.
June 27, 2014
Rated 4.0 out of 5.0 by chatpilepat price qoute
Staff should be more informed regarding price that has been quoted to customer by asking for copy of confirmation showing price that has been given on quoted confirmation
June 27, 2014
Rated 5.0 out of 5.0 by Welder1 Great Room
Comfortable bed and great room. but---the wireless internet could be improved.
June 16, 2014
Rated 4.0 out of 5.0 by tom5328 Clean comfortable
Overall nice hotel, clean and comfortable. Would recommend and stay again. Staff friendly and helpful.
June 16, 2014
Rated 4.0 out of 5.0 by lesjac1 good value
good vale for the stay
Internet / wifi was out but tried everything to get it back working.
Gave us local eating places in town.
June 1, 2014
Rated 1.0 out of 5.0 by Eddiewes Room Needs work reception staff was great
The room looked shabby. It needs to be updated. Just running the vacuum would not clean the floor. there was no closet or place to hang clothes and we were going to a wedding. We wanted to hang the clothed to keep them wrinkle free.
My worst stay at a HIE
April 28, 2014
Rated 2.0 out of 5.0 by Texans Heading Home Fair Experience at this Holiday Inn Express
Overall, we had many issues at this location. Ants on the windowsill, lack of towels and toiletries so we had to go downstairs to get them, the internet went on/off throughout the night and did not even work at all the next morning, the breakfast was sparse with no eggs or caffeinated coffee. I would not stay at this location again and would drive the 15 minutes to Vinita next time.
April 25, 2014
Rated 3.0 out of 5.0 by doctorwct Serious disappointment
My room had ants in the bathroom on the floor and in the sink! The bathroom floor was sticky. The drapes were not designed to close so light would be blocked. There was ambient light from outside signs all night. I noticed dried food on the inside of the drapes that were hanging that didn't close. Only the shears closed, and they do not keep out the light.
April 24, 2014
Rated 5.0 out of 5.0 by granto0243 business travel
Most friendly staff I have met, all personnel I dealt with were extremely nice. This is the reason I choose this location when I travel on I-44 in this area.
March 26, 2014
Rated 4.0 out of 5.0 by thekid67 Comfortable bed, very relaxing.
My wife and I had a wonderful stay. The room was nicely decorated, gave us a homey feeling. The bed was very comfortable and the hot water was never ending. The jacuzzi was amazing.
March 12, 2014
Rated 5.0 out of 5.0 by kirk6400 Nice Stay
Nothing critical to say. The hotel was easily accessible from the freeway but the property was quiet. The check-in and check-out process was quick and easy. Clean room and comfortable bed. The complimentary breakfast was awesome.
December 31, 2013
Rated 5.0 out of 5.0 by helen60 great staff and nice room
Disappointed after looking at website, that we didn't have fridge or microwave, but everything else was great.
December 30, 2013
Rated 4.0 out of 5.0 by Canddmf Possibly the best value HI Express
Room rate was surprisingly low. We were on a cross-country trip and staying at HIEs all along the way. This was the lowest priced and fully satisfactory quality. The staff was very friendly and helpful.
December 26, 2013
Rated 5.0 out of 5.0 by SB19 Clean, Friendly, Caring Staff
Always clean, comfortable rooms. The staff is friendly and eager to serve the guests. Close to N.E.O. A & M so visiting with our son and getting to the fields to watch the games was easy.
December 16, 2013
Rated 3.0 out of 5.0 by jacob777 just regular hotel
Staff was friendly but she didn't mention that I was platniun reward member and didn't offer free snack or Water. Internet speed in the hotel was really slow.
November 25, 2013
Rated 5.0 out of 5.0 by Jandholmes Love the bed and breakfast
Really enjoyed my stay. Excellent customer service.
November 19, 2013
Rated 5.0 out of 5.0 by Ahunt Fantastic Experience
This was a fantastic experience. The staff was responsive a friendly.
November 19, 2013
Rated 4.0 out of 5.0 by Jamez27 Great Service.
It's a great place surrounded by nice people that make you feel somehow home!!
November 16, 2013
Rated 5.0 out of 5.0 by Castaway Customer Service
One of the few places of any kind that know what
"Customer Service" really means.
November 14, 2013
Rated 4.0 out of 5.0 by Dustysmom Stayed overnight with my dog
Chose this hotel because I was traveling with my pet during a long distance move. All was fine but we did not sleep well as my dog was restless. Found a dirty sock under suitcase bench, oh well.
November 14, 2013
Rated 5.0 out of 5.0 by Grann Will stay again!
Have stayed in this motel twice. Both times room was clean and nicely furnished. The staff is by far the best, any and all greeted us and asked if there was anything we needed. Quiet location led to a restful night.
November 2, 2013