Rated 4.3 out of 5 by 145
Rated 5.0 out of 5.0 by Tstormdrums Nice Overnight STay
Excellent for an overnight stay. We just stayed while on the road, so we did not use the amenities, but all looked great! Would expect an overall good experience if we had stayed longer!
April 16, 2015
Rated 1.0 out of 5.0 by ldybgrhonda Nice staff but ANTS, unclean & just dirty.
ANTS!!! Yikes my coworker and I checked in met downstairs to work and eat dinner at the tables, after 2+ hours went back up. Not before letting the front desk girl know there were a few ants near the coffee area and the table we were at. She did not apologize nor act surprised just said when it rains they come inside. We then went to our rooms. My room was crawling. All i wanted to do was shower and go to bed. I tried to kill them then realized they were on every surface & MY STUFF! i They gave me 3 other rooms to look at 1, yes only 1 had no ants. I moved. The room had lots of dust and the corners of the rooms, between the beds & needed to be vacuumed! Dust a mile high. There was construction but candy wrappers & junk behind the bedside table tells me no vacuuming is going on here. No ants in the morning. Staff was pretty great. Coffee pot left open and creamer & coffee sticking out, pot was dirty & water area dusty. Shower didn't drain,
April 14, 2015
Rated 5.0 out of 5.0 by granto0243 best staff
The staff is the greatest, and especially the housekeeping personnel. All know me very well and are most courteous. Rene has a great team.
The new manager, (Katie), is also great. Wish her the best on this promotion.
I can't express how much I like to visit this area and the great people associated with this hotel.
April 13, 2015
Rated 4.0 out of 5.0 by Etch63 Miami Stay
Good Hotel; Lobby area under construction, but was not a problem. Room was clean and TV worked fine.
April 13, 2015
Rated 5.0 out of 5.0 by vo63 Definitely recommend!
We had a group of 20 people in total recently staying at this hotel, for 4 nights. Rooms are clean and comfortable, and I cannot say enough about the staff. They were extremely accommodating and friendly. We were told to make ourselves at home, and we did. Highly recommend staying.
April 6, 2015
Rated 1.0 out of 5.0 by Soccerjourney Too expensive for experience
Although there are limited places to stay in Miami, I will not stay here again. I'm a rewards club member and decided to go with this chain since I'm usually happy with the quality of the hotels for the price. This time, it was issue after issue. Upon arrival, I noticed a sign that the satellite service was down resulting in no television service that could not be fixed until the next day. The size of the town left us with few options outside of watching tv in our room. Once settled in for an early night, the air conditioning would not turn on. The desk clerk offered to walk us through resetting it. I refused to do so myself since it involved something electrical. He came up and did it himself. However, after approximately 15 minutes, it shut down again. When contacted, he offered to come reset it. I insisted on being moved to another room which he did. In both rooms, the coffee pot had dirty coffee pots with dried coffee in the pots. The refrigerator in our second room had food and drinks that had been left in the room by previous occupants. All this on top of loud construction in the lobby area. Our room was close to the stairwell. The door was propped open for some reason so we closed the door in order to avoid hearing all the construction noise. Overall, I was disappointed in the stay and would never recommend this property. I've never had this many issues with a Holiday Inn facility.
April 6, 2015
Rated 2.0 out of 5.0 by SarahMO Cleaning staff nees improved.
The location was convenient. The cleaning staff needs to improve their service. Pool needs to be warmer.
April 6, 2015
Rated 5.0 out of 5.0 by AUSSKY Great spot for Travellers
We spent a night at this hotel while travelling through Oklahoma and had a pleasant evening and a good breakfast. The rooms are well decorated and quiet, the beds are wonderfully comfortable and the bathroom and amenities are very good. We found the staff to be helpful and we will be staying here again on our next trip... Highly recommended!!
April 5, 2015