Rated 3.0 out of 5.0 by Daisy020 Not up to expectations
Booked a 2 bed suite which in description said THIS SPACIOUS SUITE HAS A SEPARATE LIVING AREA WITH A SOFA BED AND A 32 INCH FLAT PANEL TV. It did not have a TV in the living area and I would not call it "separate", had a small half wall. I am Priority club member and desk clerk did not recognize nor did we receive any perks. Our room was on 2nd floor right above the front desk and outside there was a speaker that played music all night long which made it hard for me to sleep. On the 2nd and 3rd night of our stay we added a King room to have more space. On checking out of that room, the charges were wrong. Spoke with the desk clerk and she convinced me it was correct. After reviewing bill more closely, had to return to hotel to straighten the bill out. Breakfast was the same every morning (4 mornings in a row). I had been told when I called the hotel to discuss booking that some items changed everyday such as type of eggs and breakfast meat. They don't serve orange juice, there was apple, cranberry and peach mango juices, but no orange juice??? Other minor issues were walking in the hotel and seeing male desk clerk with unlit cigarette hanging in mouth, room not ready for check-in, desk clerks not at the desk and someone having to find them, not enough towels in room, not enough towels in pool area, etc. Head housekeeper and housekeeping staff were very friendly and accomodating. Breakfast attendents also very accomodating. Enjoyed the pool area. The hotel was quiet other than the music incident.
March 4, 2013
Rated 5.0 out of 5.0 by HIE4Life Nice break during long drive
Did a 1200 mile drive from Wisconsin to Texas on IH44 and wanted to avoid Joplin. Was a bit wary with Miami, OK being a casino town but this HIE was located far enough away from those. Was nice that it was right around the corner from the toll onramp. This HIE was VERY nice, very up to date and deserving of the HIE brand. Indoor heated pool was nice and overall layout. Was GREAT it was non-smoking and seemed to be well enforced. Night manager was very nice and helpful but a bit young. I don't get bent by this but he didn't recognize Priority Club or offer a bottle of water, etc. Plus front desk staff at any hotel must not have their meals/snacks and other personal items laying out in sight of the registration desk. Food odors, etc. Keep things like that elsewhere. Had his food, cigs, and cell phone out- phone had a video playing on it of some kind. Whatever he was eating sort of had a burger odor that floated all around the registration desk. Staff should not smoke right at the front entrance and make guest walk through that. Again- don't beat on the person- just coach him- he was friendly and kind but definitely green for a HIE manager. I'd stay here again on a long road trip. Only other thing is that the elevator is reallly rickety sounding- sounds like it's about to have a mechanical failure and track guides are gone/worn but it was a fast elevator. Those are just hints to make a great HIE even better. Water pressure was great, room layout, refridge, microwave- everything was great. Building has excellent soundproofing- property was built right. Nice to see a nice up-to-date HIE versus some of the almost laughable old property rennovations by a franchisee that cheaps-out. Well done Miami OK HIE!
February 11, 2013
Rated 5.0 out of 5.0 by nohow excellent
Great hotel with helpful staff and clean rooms close to freeway and the center of town
January 16, 2013
Rated 5.0 out of 5.0 by Mama17 Great Place
Requested a room away from other people as we had an 18 month old who had been in a car for about 8 hours....wasn't real happy and needed a place to 'run'. They put us near the end of the hall, had a great little crib set up for us, overall everyone was very helpful. Will definitely stay there again as we drive through there annually.
January 15, 2013
Rated 5.0 out of 5.0 by emot Incredibly clean and comfortable
After 12 hours on the road, we were thrilled to have a clean, comfortable, quiet place to rest. All facilities we used were neat and tidy. The staff was polite and welcoming.
January 7, 2013
Rated 2.0 out of 5.0 by Steve99571414 Hotel Update Needed
Hotel spa did not work, breakfast equipment broke, ice machine broken. Hotel did not represent the Holiday Day Inn well.
January 2, 2013
Rated 5.0 out of 5.0 by Betsy13 A great stop for the night
We had great service from the time we walked in the door.
December 9, 2012
Rated 5.0 out of 5.0 by GrandpaS791 Always consistently great.
I've stayed at this particular IHE several times as it is about half way home from my visiting grandkids. I've never been disappointed and will stay there again.
December 2, 2012
Rated 1.0 out of 5.0 by Rylin Poorly maintained
While this hotel is newer and fairly modern, it is poorly maintained. Examples are: both treadmills and one elliptical machine, hot tub, multiple door handles; broken. Pool had so much chlorine in it that it was unswimmable. Dirty stairwell. However, the rooms appeared to be nice.
November 14, 2012
Rated 5.0 out of 5.0 by OrganizedFinn Comfortable bed, extra safety
Stopped at this property during a long haul drive. Bed was predictably very comfortable. Exit signs mounted along baseboards of hallways suggested an extra level of safety... in the unlikely event of fire. These also evidence recent design and construction.
October 4, 2012