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Rated 4.0 out of 5 by 25 reviewers.
Rated 2.0 out of 5.0 by Business convenience and location Good location Room not renovated No parking space Noise from busy street Small breakfast room June 16, 2013
Rated 5.0 out of 5.0 by Wonderful, helpful & friendly staff We had a great stay at this hotel & would recommend it to anyone going on a cruise. June 5, 2013
Rated 3.0 out of 5.0 by Needs updating I travel for business and I stay primarily at Holiday Inn's. On my recent trip to Miami, I chose this hotel. The staff was great but the rooms were not that great and they in need of an update. I will look for other options when I return to Miami. May 22, 2013
Rated 4.0 out of 5.0 by Good location, nice facility... Front desk staff was overwhelmed by large influx, I assumed several flights had arrived at the nearby airport at the same time. The desk agent was fast and thorough, however, and although it took a while to move up in line to get checked in, he stayed cheerful and helpful the whole time. My minor disappointment was the room location: I was on the first floor just off the lobby and next to the elevator. I didn't think it would be an issue but the constant traffic and chatter of both guests checking in and the morning breakfast rush made relaxing impossible. I could have asked for a change but did not, I was tired and didn't feel like packing and moving, so do not let this reflect on the property in general. I just suggest you take a room on the second or higher floor. The staff was very attentive. Front desk agent was great, most of the breakfast crew just cleaned but one older lady was really on the ball; clearing tables, refilling drinks for the guests and generally making everyone's breakfast very comfortable. May 20, 2013
Rated 3.0 out of 5.0 by right place with right value for me. The hotel is good, great area for my purposes, clean, but the room was quite old. The front desk staff not really friendly, but enough for small requirements. Breakfast, this is a big issues. Spend 12 days at Holiday Inn Express and everyday had to eat exactly the same thing. All Holiday Inn has the exactly same cereals, same breads or bagel, if you cannot eat any fat, cannot eat the hot stuffs. cause all are really fat, it means that at the last days I couldn´t eat more the same thing and went out for some fruits or something fresh. Nice gym space. Other comments that I suppose that to be a priority club member should have better room. They gave me a room right in front of the street, not calm and relax. May 14, 2013
Rated 3.0 out of 5.0 by It got better as the stay went on. I made the reservation on the phone through the 1-800 number and I was not told at the time that I would be provided with whatever room the hotel chose for us because we were locking in the rate over the phone and we could not cancel. To my surprise when we arrived from a long drive out of town, they only had a King Size bed available for us although I had asked for a double bed because we have a child that sleeps in the second bed. I had also requested a crib when I made the reservation and it was not ready for us in the room, so therefore, I had to wait an hour for them to bring the crib to our room before putting the baby to sleep. I was disappointed. We always stay at a Holiday Inn hotel when we travel and this is the first time I wasn't happy with the service. May 12, 2013
Rated 4.0 out of 5.0 by de paso por Miami Difícil de evaluar. Me llamo la atención que el personal del front desk no supo hacer mi check in. El cuarto limpio y cómodo,,, May 5, 2013
Rated 5.0 out of 5.0 by EXCELENT SERVICE-GRAT CONFORT i WAS VERY PLEASED WITH ALL MY STAY AND THE EXCELLENT SEVICE RECEIVED April 16, 2013
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